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Home › MA › Hyannis › The Crystal Garden Children's Learning Center of Hyannis, Inc./Annex
License #P-177300 · Center · Center-Based Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Schedule type not published.
Ages served
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Complaint outcomes are not published by Massachusetts EEC.
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The program did not have current staff complete the BRC renewal process prior to expiration date. The Director stated that there was an issue with the Licensee/Director having the same email associated with two program locations, some staff not scheduling appointments for fingerprinting after receiving the ID code from IdentiGo within the 2 week window and needing new codes. The Director stated they are working with the BRC unit to rectify this.
BRCs on all potential employees
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Data synced from Massachusetts Department of Early Education and Care on Jul 10, 2026 · Source records · Report an error
This investigation inspection recorded no violations or advisories.
Indoor Space
Outdoor Space - R Apr 2025
A walk through of the facility during the visit indicated the following: -In the toddler side of the Infant/Toddler building, there was a blue and pink shelf with chipped and peeling paint that is in need of repair. -In the same classroom, there is chipped/peeling paint on the wall above where the alphabet rug is that is in need of repair. *The program must ensure that the physical facilities are safe, clean, in good repair and free from hazards.
During the visit, the following was identified in playground area: -The blue picnic table has chipped and peeling paint and is in need of repair. -There is an inadequate depth of safety surfacing around the perimeter of the large climbing structure and smaller Little Tykes climber/slide. *The outdoor play area must be free from hazards including but not limited to: chipping, peeling or flaking paint. The use zones under and around swings, slides, and climbing structures must be covered with an adequate depth of an impact absorbing material, in accordance with EEC policy.
Plan for meeting potential emergencies
Observations from original visit on 2024-02-26 00:00:00: The program must update their policies to include potential emergencies including but not limited to missing children, the evacuation of children from the program in the event of a fire, natural disaster, loss of power, heat or hot water or other emergency situation. Corrective Plan received on 2024-03-22 00:00:00: Executive Director will be responsible for creating all emergency contingency as required in EEC regulations. As soon as possible, once completed we will submit to EEC for review.
This investigation inspection recorded no violations or advisories.
No peeling or flaking paint (indoor and out)
A walk through of the facility indicated the following: -In the Alligator classroom, there was a red play kitchen that had ,chipped/peeling paint that is in need of repair/replacement. -In the Alligator classroom, there were three blue shelving units with chipped/peeling paint that are in need of repair/replacement.
Plan for meeting potential emergencies
Staff Records - R Apr 2025
Staff meeting documentation
The program must update their policies to include potential emergencies including but not limited to missing children, the evacuation of children from the program in the event of a fire, natural disaster, loss of power, heat or hot water or other emergency situation.
This investigation inspection recorded no violations or advisories.
A child's prescribed medication was not in its originally dispensed box with affixed prescription label.
One child in the program was prescribed two medications. The program has one Medication Consent Form listing both medications. The program needs to update this documentation so there is one Medication Consent Form for each prescribed medication.
Individual Health Care Plan (IHCP) - R Apr 2025
The upstairs Preschool class adjacent to the office has two portable air conditioning units with wires longer than 6 inches accessible to children. One of these units also has some missing vertical air flow pieces and is in need of repair.
Staff Schedule/Qualifications - R Sep 2025
Toxic Substances
This follow-up visit inspection recorded no violations or advisories.
Indoor Space
Building Inspection and Fire Inspection - R Apr 2025
Outdoor Space - R Apr 2025
Medication
If on-site food prep, Inspection from local Health Dept/Food Service Permit
A walk through of the program facilities indicated the following: TIGERS: -Next to the office door, there were computer wires longer than 6" accessible to children. These were removed by the Director during the visit. -There was a radio on a low shelf with wires longer than 6" accessible to children. This was removed by the Director during the visit. -There were water bottles not labeled with children's names on them. This was corrected by the educator in the classroom during the visit. -There were uncovered electrical outlets behind the computer. This was corrected by the Director during the visit. -There is a trash can without a lid/cover. Educators stated that food does not go into this trash container. The Director placed a lid on the trash during the visit. BUTTERFLIES: -Under the window to the right of the utility closet, there were floor tiles that had multiple cracks that are in need of repair/replacement. -Adjacent to the utility closet and under the window were three plastic pieces of furniture (Little Tykes play kitchen, under the sea vanity, plastic laundry) that were tippable. TEDDY BEARS: -In the bathroom there was a mop accessible to children. This was moved during the visit by the educator. BUMBLE BEES: -There was a loose crib sheet on a crib mattress that was puckering creating a potential safe sleep issue. There was not a child in the crib at the time. The over-sized crib sheet was removed by the Director during the visit.
This investigation inspection recorded no violations or advisories.
Essentials Training
Safe Sleep letter
The program did not send the safe sleep violation letter, to the parent of the child that was involved in the safe sleep violation, from Visit# 133087 on 3/17/2023. This letter is outlined in the Safe Sleep policy, which was included in the visit summary released to the program on 3/21/2023. In addition, this was verbally reported to the program director during the visit on 3/17/2023.
Medication Storage; Medication Container/Label
During the visit, hand sanitizer was accessible to children.
Infant staff records were reviewed. It was determined that not all staff, who have worked longer than 60 days at the program had completed the EEC Essentials. In addition, one staff who had worked in the infant room did not have the Safe Sleep training prior to working in the room. All Program Staff are required to be trained in the following EEC Essentials topics: 1. Child Abuse and Neglect; 2. Emergency Response Planning; 3. First Aid and Cardiopulmonary Resuscitation (CPR) Overview; 4. Food Related Risk and Response; 5. Hazardous Materials; 6. Infant Safe Sleeping Practices; 7. Infectious Diseases and Immunizations; 8. Introduction to Child Development; 9. Medication Administration; 10. Physical Premises Safety; 11. Shaken Baby Syndrome; and 12. Transporting Children. • In group and school age programs, the Program Director(s) must ensure that all Program Staff complete all 12 EEC Essentials trainings within 60 days of hire but may not work in an unsupervised capacity until at least the following modules are completed: First Aid and Cardiopulmonary Resuscitation (CPR) Overview; Infectious Diseases and Immunizations; and Hazardous Materials. If caring for infants, Infant Safe Sleep Practices and Shaken Baby Syndrome must also be completed prior to working in an unsupervised capacity.
Outdoor Space - R Apr 2025
Staff Schedule/Qualifications - R Sep 2025
On the I/T playground a hose was unraveled and posed a trip hazard.
Emergency medications (REDACTED) for two children were not kept where the children were. The medication was stored upstairs in Administrator R's area, who was on sick leave. In addition, staff reported that staff are not allowed to administer emergency medication.
Attendance Recording and Group Sizes/Ratios
Toxic Substances
Safe Sleep - no pillows, comforters, stuffed animals
This investigation inspection recorded no violations or advisories.
This renewal - monitoring visit inspection recorded no violations or advisories.
This capacity increase visit inspection recorded no violations or advisories.
This enhanced monitoring visit inspection recorded no violations or advisories.
Emergency Evacuation Logs
The licensee did not have evidence of completing Emergency Evacuation Drills monthly as required.
This investigation inspection recorded no violations or advisories.
-An outlet was broken and sharp in the Infant/Toddler Room accessible to the children. -Two screens in the Toddler Room had large holes and were accessible to the children.
Indoor Space
A review of three Staff Records during the visit indicated the following: -Three educators had evidence of some, but not all bi-monthly observations.
The program had evidence of Staff meeting agendas for January and February 2024. The program must be sure to include the date of the meeting, start and end times of the meeting, the names of who attended the meeting and the program issues discussed. EEC requires staff meet for a minimum of two hours per month.
Medication
Current consent for administered medications - R Apr 2025
The Staff Schedule was posted but was not current.
A child with a (REDACTED) did not have evidence of an Individual Health Care Plan (IHCP).
The program's Building Inspection Certificate expired on 5/31/23.
The playground between the two buildings located at 103B had a yellow trimmed window that had peeling paint and rotting wood that is in need of repair.
Upon a review of medication stored at the program, the following was identified: -In the Alligator class, a child's prescribed (REDACTED) was not stored in its original container with affixed prescription label. -In the Bumble Bee class, a child's prescribed (REDACTED) was not stored in its original container with the affixed prescription label,
The program's Food Permit on file in the program's LEAD document library expired 12/31/22.
Indoor Space - safe, clean, in good repair
One prescription medication was not in the containers in which it was originally dispensed and with the original labels affixed.
Diaper changing pad
Emergency medications readily available
Indoor Space
Physical Space Paint
During the visit, on two occasions classrooms were out of ratio. ***In the toddler room, 1 staff was left alone with more children than ratio allowed. ***In the infant room, while licensing staff were in the room, the owner and Director left a room of 6 infants alone with one teacher for approximately five minutes.
During a random assessment of the schedule, one staff member who was working during the visit, was not on the posted schedule.
The following were observed indoors: ** Items throughout the program were tippable (ex- wood play kitchen in two rooms and other program furniture) **There were stained ceiling tiles throughout the program.
A wood picnic table was chipped.
In the I/T room, the diaper changing pad had multiple tears. The licensee did not ensure the changing surface is smooth, intact, impervious to water and easily cleaned.
It was observed that an (REDACTED) was asleep in the crib with a soft blanket covering them. In addition, another mattress covered in plastic was firmly leaning against the crib. The plastic would be accessible to an infant as it was tight against the crib bars from the base to close to the top of the crib.
The following were observed and accessible to children: -Wipes were accessible (marked keep out of reach of children) -In one bathroom, a vaccuum, broom and cleaning supplies were accessible. -A bleach bottle was accessible in one room -INFANT/TODDLER- There was a bleach bottle located on the classroom sink next to the changing table. -A phone cord over six inches was accessible to children.