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Home › MA › Andover › Step by Step Chinese Learning Center
Andover MA 01810 · License #P-185057 · Center · Center-Based Care
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When they operate
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Complaint outcomes are not published by Massachusetts EEC.
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Staff Records
Emergency Evacuation
BRCs on all potential employees - R Sep 2025
Documentation of a vehicle registration and inspection was not available for review.
A staff’s background record check was expired as of 9/6/2025.
Children's Records
Data synced from Massachusetts Department of Early Education and Care on Jul 10, 2026 · Source records · Report an error
Attendance Recording and Group Sizes/Ratios
Staff Schedule/Qualifications - R Sep 2025
Transportation Vehicles
Emergency medications readily available
Infection Control/Hand Washing
Documentation of a first aid emergency medical consent and release form and transportation authorization plan were not available for review in three children record files.
1. The program did not maintain a personnel record for a staff member working on site. 2. Documentation of an updated physical examination and the EEC Strong Start Essentials 12-hour training certificate were not available for review in two staff record files. 3. Documentation of a program orientation was not available for review in staff's record file. 4. Documentation of bi-monthly staff observations and an annual performance appraisal/staff evaluation were not available for review in a staff's record file.
The daily attendance did not reflect each child’s arrival and departure times.
A current staff schedule was not posted on site, visible to parents, staff and visitors.
Documentation of emergency evacuation observations practice fire drills for the months of September 2025, October 2025 and November 2025 were not available for review.
At the time of the visit, an emergency medication (Epi Pen) for a child diagnosed with a chronic medical condition was not available for review.
Proper handwashing procedures were not maintained as children did not wash their hands with soap and running water prior to the consumption of a snack.
Documentation of a transportation contract was not available for review.
Evacuation drill log, all groups
At the time of the visit, documentation of an incident/injury log was not available for review.
First Aid Kit (SLGSA)
Vehicles registered and inspected
Documentation of ongoing child progress reports were not available for review in children's record files.
At the time of the visit, a current children’s records checklist was not available for review.
Documentation of an updated physical examination was not available for review in four staff record files.
A written progress report must be done periodically
Children's records and checklist - R Apr 2025
Record of injuries, behavior incidents, accidents, emergencies
Staff Records - R Apr 2025
Children's belongings, storage space
One person certified in 1st Aid and CPR
If applicable, transportation contract
Vehicle insurance
School bus license or 7D license
Children’s personal belongings (coats and backpacks) were not stored in a sanitary manner as these were placed on the floor.
Documentation of a current CPR and First Aid certification for one person during transportation was not available for review.
Documentation of vehicle insurance was not available for review.
Documentation of a vehicle registration and vehicle inspection was not available for review.
Documentation of 7-D license for school bus driver was not available for review.
1. Documentation of a May 2024 practice fire drill was not documented and or available for review. 2. Practice fire drills conducted for FY 2024 did not reflect information related to the exit route used.
At the time of the visit, the program’s first aid kit did not contain a thermometer and a CPR mouthguard.
Staff orientation, training and meetings
The Fire Inspection was outdated as of 9/13/2023 and must be updated.
Emergency Evacuation - R Apr 2025
Individual Health Care Plan (IHCP) - R Apr 2025
At the time of the visit, emergency evacuation practice fire drills were not available for review.
Current consent for administered medications - R Apr 2025
At the time of the visit, the transportation attendance log was not available for review.
1. A child’s Epi Pen medication was found to be expired as of 5/2023. 2. A prescription medication (Epi Pen) was not stored in the original box/packaging in which it was dispensed and with their original labels affixed.
Documentation of staff orientation, staff annual professional development trainings and monthly staff meetings were not available for review.
Building Inspection and Fire Inspection - R Apr 2025
Vehicle and Driver Requirement1
Medication
Two children’s Individual Health Care Plans for an Epi Pen medication were outdated as of 9/2023.
A current consent for a child’s over counter medication (allergy relief) was not available for review.
Attendance Recording and Group Sizes/Ratios
Individual Health Care Plan (IHCP) - R Apr 2025
A child’s individual health care plan for an {REDACTED} medication did not include a signature from the parent. A second child diagnosed with a chronic medical condition, requiring an {REDACTED} medication did not contain documentation of an Individual Health Care Plan.
A review of the weekly attendance reflected the program continues to use a check mark system to document each child’s arrival and departure times. Arrival and departure times are not being properly documented on the daily attendance.
Staff First Aid Training - R Apr 2025
Individual Health Care Plan (IHCP) - R Apr 2025
Five children's records did not contain documentation of an enrollment application, and the child's start date.
Three staff records did not contain documentation of an updated CPR training/certification.
Three staff records did not contain documentation of an updated First Aid training/certification.
Three staff files reviewed did not contain documentation of the Strong Start Essentials training, orientation and an updated physical examination. A staff's record did not contain proof of two {REDACTED}. Two staff's record did not contain either an employment application/resume, documentation of interviews and verification of two references.
The daily attendance reviewed did not include each child's arrival time as the program used a check mark system to indicate each child present.
A current staff schedule was not posted on site.
The Fire Inspection submitted for reviewed expired 1/19/2022.
A child requiring an {REDACTED} medication was not on site at the time of the visit.
Staff CPR Training - R Apr 2025
Building Inspection and Fire Inspection - R Apr 2025
Attendance Recording and Group Sizes/Ratios
Emergency medications readily available
Staff Schedule/Qualifications - R Sep 2025
Children's Records - R Apr 2025
Documentation of an individual health care plan was not available for review for two children with a known chronic medical condition, which required an Epi Pen.
Staff Records - R Apr 2025
This change of location visit inspection recorded no violations or advisories.