The program shall post in a prominent location: (1) The current license or permit, visible to parents, staff, and visitors; (2) The most recent statement of findings and corrective action plan approved by the department, where it is visible to parents, staff, and visitors; (3) A written plan for emergency procedures and managing injuries, which shall include: a. The location of first aid supplies; b. The location of child care registration and emergency information forms; c. The name, address, and telephone number of the hospital to which children will be taken in case of acute emergency when parents cannot be contacted or delay of treatment appears dangerous; d. Instructions to dial 911 to access emergency responders; e. The Northern New England Poison Center at 1-800-222-1222; and f. The names and telephone numbers of emergency substitute staff; (4) Emergency and evacuation procedures, posted next to each exit; (5) With permission of the parent, each child’s allergy care plan and treatment plan, in the kitchen or food preparation area, the child’s classroom, and wherever the child may have contact with the allergen(s); and (6) For programs that provide meals or snacks to children ages one year and older, the weekly written menus which reflect all meals and snacks served to children in a location where it is accessible to parents.

The licensing coordinator observed that the most recent statement of findings was not posted in a prominent location. Corrective action: Now and in the future, staff will ensure that all reports are posted in a prominent location by referring to the licensing checklist provided by the agency and reviewing the requirements on a monthly basis.

He-C 4002.14(a) · Correction status not published

All staff shall review the program’s EOP within 30 days of their date of hire and sign and date an acknowledgement of their review, with the acknowledgement kept on file for review by department staff.

REPEAT CITATION PREVIOUSLY CITED ON JUNE 7, 2022. The licensing coordinator's review of two staff files revealed there was no review of the Emergency Operations Plan on file for one staff. This constitutes the first repeat citation and failure to comply with one approved Corrective Action Plan regarding staff review of the Emergency Operations Plan. Corrective action: No child was in danger. Due to workforce turnover and lack of workforce, the activity was not documented but was performed. Now and in the future, the agency will double-check with each hire that the EOP review is documented. The current site director did not hold this license back in 2022.

He-C 4002.16(j) · Correction status not published

In order to assure that staff and children are familiar with all of the EOP drills, programs shall: (1) Practice evacuation off-site and bomb threats once per year with all child care staff; (2) Practice at least 2 other components of their EOP with all child care staff and children each calendar year; and (3) Review all EOP response actions with all staff at least 4 times each calendar year.

A statement by the Site Director that the program had practiced only one component of their Emergency Operations Plan in the 2023 calendar year. Corrective action: No child was in danger. Due to workforce turnover and a lack of workforce, EOP practices have been reviewed but not physically practiced with children and staff. Now and in the future, the agency will mark the calendars yearly and schedule (one in September and one in April), practice, and track on a spreadsheet two components of the EOP each year with children and staff present. Monthly admin meetings include reviewing the month ahead and will help make sure our agency stays in compliance through monthly check-ins.