Supervision
Name of Operation: YMCA AVERY'S CREEK AFTERSCHOOL Facility ID: 11000668 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/1/2026 Number Present: 89 Completed Date: 7/1/2026 Age: From 5 To 11 Total Minutes: 150 Time In: 12:30 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an unannounced visit follow-up. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Alexis McCall, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Delaney Burke, Senior Operations Director. Today, Ms. McCall was available during the visit. Limited monitoring of child care rules was monitored including but not limited to supervision, staff/child ratios, approved/adequate space, permit restrictions and transportation requirements. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of today prior to this visit. Permit type operates with a five-star center license issued on 11/6/25 with restrictions: daytime care, school-age only, meets enhanced space and reduced ratios. Upon arrival, I announced my presence and the purpose of the visit. Summer program is in progress at this site. When I arrived, a group of children were about to depart for a field trip on the bus. Per Ms. McCall, children in group #1, #2, and #3 left for the field trip first and the bus would return to the site to pick up additional children in the rest of the groups. In the cafeteria, a total of forty-three (43) children were present with eight (8) staff members. They had lunch brought from home. After lunch, the children transitioned to free play in the cafeteria. Chess, Plus Plus blocks, art materials, magnetic tiles, games and other manipulatives were available to the children. Program Coordinators and Group Leaders supervised children and interacted with them. When children needed to go to the bathroom, group leaders stood by the bathroom and entrance area to the cafeteria. Gym, trailer #1 and trailer #2 were also monitored. Email communication with Ms. Burke was received on June 5, 2026, notifying me about the trailer classroom across from the YMCA trailer – space #4. In trailer #2, there were several tables, student desks, children’s cubbies, soft dolls, parquetry blocks, Lego blocks and accessories, large Duplo blocks, road tracks and other manipulatives. The space was not used by the children during today’s visit. Media Center (space #3) was not used during today’s visit. Staff/child ratios were verified as follows: • Group #1 sixteen (16) school-age children were present with two (2) group leaders. • Group #2 sixteen (16) school-age children were present with two (2) group leaders. • Group #3 fourteen (14) school-age children were present with one (1) group leaders. • Group #4- ten (10) school-age children were present with one (1) group leader. • Group #5 – eleven (11) school-age children were present with one (1) group leader. • Group #6- ten (10) school-age children were present with two (2) group leaders. • Group #7- twelve (12) school-age children were present with one (1) group leader. • six (6) additional staff members, including floating staff and three (3) Program Coordinators were on-site during today’s visit. • Forty-six(46) Children in groups 1, 2, and 3 attended the aquatic activity and five (5) staff members accompanied the group. • A total of forty-three (43) children in groups 4, 5, 6, and 7 attended the aquatic activity and six (6) staff members accompanied the group. • The children in group 1, 2, and 3 returned to school after the children in group #4, 5, 6, and 7 were dropped off at the pool. • Number of lifeguards present at the pool was not verified. Field trip/transportation: Field trip information was posted on the bulletin board, placed facing outside in the cafeteria, and available for review for parents. Children went to Buncombe Count Schools Aquatics Center today. Departure and Returning time were noted. Per schedule, children in group #1, 2, and 3 went to the field trip first, then the other groups, #4, 5, 6 and 7. Maps and the direction to the destination was also posted. The group leaders in each group took the “master roster” to the field trip, and the list of children (seating charts) was available on-site. I monitored the bus, B-4, when it returned to pick up the children in group #4-7. For forty-three (3) children, six (6) staff members accompanied the field trip. A bus driver was not counted in staff/child ratios. The registration for bus, B-4, is valid through 10/31/26 and insurance through 10/1/26. The vehicle inspection was completed on 6/2/26. There were no tears on the seats. A fire extinguisher and a first aid kit were mounted and maintained in the compartment behind the back mirror. Tires and windows were also in good repair. The right side of the rear bumper was damaged and partially separated from the vehicle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1123 All vehicles used to transport children were not free of hazards. A rear bumper on the right side of the vehicle (B-4) is partially separated from the body of the vehicle. 10A NCAC 09 .1002(a) The following violations were documented during today’s visit: Technical assistance was provided as follows: 1123: Safe vehicle Vehicles that transport children must be in good repair and safe. To comply, the program must use the different vehicles without any structural damage and safety hazards, or the vehicle must be repaired before it is used to transport children. Vehicle bumpers were to absorb the force of low-speed impacts. Therefore, this is a safety issue that must be resolved immediately. In your compliance letter, please state how you met the compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/15/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email [email protected], if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Below is the rules related to aquatics for your review: 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS (a) The requirements in this Rule apply to child care center "aquatic activities," which are defined as activities that take place in or around a body of water such as swimming, swimming instruction, wading, and visits to water parks. Aquatic activities do not include water play activities such as water table play, slip and slide activities, or playing in sprinklers. (b) Aquatic activities involving the following are prohibited: (1) hot tubs; (2) spas; (3) saunas or steam rooms; (4) portable wading pools; and (5) natural bodies of water and other unfiltered, nondisinfected containments of water. (c) For every 25 children in care participating in aquatic activities, there shall be at least one person who has a life guard training certificate issued by the Red Cross or other training determined by the Division to be equivalent to the Red Cross training, appropriate for both the type of body of water and type of aquatic activity. These lifeguards shall not be counted in the required staff/child ratios referenced in Paragraph (e) of this Rule. (d) Children under the age of three shall not participate in aquatic activities except to the extent necessary to implement any child's Individualized Family Service Plan (IFSP) or Individualized Education Program (IEP). (e) The following staff/child ratios shall be maintained whenever children participate in aquatic activities: Age of Children Ratio Staff/Children 3 to 4 Years 1/8 4 to 5 Years 1/10 5 Years and Older 1/13 Notwithstanding the staff/child ratios, at no time shall there be fewer than two staff members supervising the aquatic activity. (f) Children shall be adequately supervised by center staff at all times while participating in aquatic activities. For purposes of this Rule, "Adequate supervision" means that half of the center staff needed to meet the staff/child ratios in Paragraph (e) of this Rule is in the water and the other half is out of the water. If an uneven number of staff are needed to meet the required staff/child ratios, the majority shall be in the water. Staff shall be stationed in pre-assigned areas that will enable them at all times to hear, see, and respond to the children whether in or out of the water. Children shall not enter the water before center staff are stationed in their pre-assigned areas. Center staff shall devote their full attention to supervising the children in their pre-assigned areas of coverage and shall communicate with one another about children moving from one area to another area. (g) Prior to children participating in aquatic activities, the center shall develop policies that address the following: (1) aquatic safety hazards; (2) pool and aquatic activity area supervision including restroom or changing room use; (3) how discipline will be handled during aquatic activities; (4) the facility's off-premises and transportation policies and procedures; and (5) that children shall be directed to exit the water during an emergency. (h) Before staff first supervise children on an aquatic activity, and annually thereafter, staff shall sign and date statements that they have reviewed: (1) the center policies as specified in Paragraph (g) of this Rule; (2) any guidelines provided by the pool operator or other off-site aquatic facility; and (3) the requirements of this Rule. The statement shall be maintained in the staff person's personnel file for one year or until it is superseded by a new statement. (i) Centers shall obtain written permission from parents for participation in aquatic activities. The written permission shall include a statement that parents are aware of the center's aquatic policies specified in Paragraph (g) of this Rule. The center shall maintain copies of written parental permission in each child's file. (j) Any outdoor swimming pool located on the child care center premises shall be enclosed by a fence that is at least four feet high, separated from the remaining outdoor play area by that fence, and locked and inaccessible to children when not in use. (k) Swimming pool safety rules shall be posted and visible to children and staff for any swimming pool located on the child care center premises. These rules shall state: (1) the location of a First Aid kit; (2) that only water toys are permitted; (3) that children are not allowed to run or push one another; (4) that swimming is allowed only when at least two adults are present; and (5) that glass objects are not allowed. (l) All swimming pools used by children shall meet the "Rules Governing Public Swimming Pools" in accordance with 15A NCAC 18A .2500 which are incorporated by reference, including subsequent amendments. A copy of these Rules can be found at http://ehs.ncpublichealth.com/docs/rules/294306-9-2500.pdf and is available at no charge. (m) Educational activities, such as observing tadpoles, exploring mud, or learning about rocks and vegetation shall be permitted. (n) Boating, rafting, and canoeing activities are permitted. Prior to participating in recreational activities conducted on the water, children shall wear an age or size appropriate personal floatation device approved by the United States Coast Guard. This personal floatation device shall be worn for the duration of the activity. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at [email protected] or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at [email protected]. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times