Supervision
Name of Operation: CHILDCARE NETWORK #178A Facility ID: 11000951 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 35 Completed Date: 1/21/2026 Age: From 0 To 5 Total Minutes: 295 Time In: 09:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A handwritten visit summary was completed, due to connectivity and time constraints. I will email the computer-generated visit summary upon completion, it will include any additional violations documented, steps to achieve compliance, and additional consultation. I reviewed the handwritten visit summary with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Newton, Assistant Director, during the visit. A signed copy of the visit summary was left on-site with you. Mary Virella, Administrator, and Sarah Newton, Assistant Director were available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 1/5/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 1/5/2026. Permit type – Five (5) Star Rated License, issued 9/1/2024. Special Services/Restrictions – first shift, meets enhanced ratios, children under two and half years old in room with direct exits only. The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 12/17/2025. The last lockdown drill was practiced on 12/8/2025. The last playground inspection was documented on 12/24/2025. The last fire inspection was approved on 6/26/2025. The last sanitation inspection was conducted on 4/3/2025 with fifteen (15) demerits for a superior classification. Lead water testing was completed 12/11/2023. The next testing is due on or before 12/11/2026. Lead paint and asbestos testing was completed 5/16/2024. The next testing is due on or before 5/16/2027. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I was greeted by Mary Virella, Administrator. A walkthrough of the indoor and outdoor environment was conducted. Space #1A the group of infant and one-year olds were engaged exploring the room, playing on an activity mat, and one (1) was asleep in the room. When I arrived in the classroom, I checked the safe sleep check log at 10:10a the last safe sleep check was documented at 9:30a. When asked about the 10:00a safe sleep check, the staff member stated she was cleaning. The staff member conducted a safe sleep check and documented it during the visit. Space #1B is currently closed. Space #2 is currently closed. Space #3 is currently closed. Space #4 the group of four- to five-year-old children were engaged group activity decorating a football to go along with the balls unit the class is studying. When the children finished the project, they transitioned to free play. Space #5 the group of one- to two-year-olds were engaged in free play with books, blocks, and dramatic play. The staff member was in the floor engaged in play with the children. Space #6 the group of two- to three-year-old children were cleaning up from free play and transitioning to the carpet for group story time. One (1) staff member was cleaning up, one (1) staff conducted a routine diaper change, and administrator was reading a story to the group. After story time, the group transitioned to group art at the table. Lunch today consisted of sloppy joes, green beans, mixed fruit, bun, and milk. While monitoring outdoors environment, I observed the back playground repairs have been completed and mulch has been installed. The back playground can be used for outdoor play. The program does provide transportation. You stated that children ages five to twelve years old is transported for school drop-off and pick-up. I monitored two (2) vehicles today. The white bus was having repairs made by the maintenance team. The blue bus is currently in operation and meets requirements. Staff and children’s files were monitored. Staff member hired 7/25/2016, currently the staff member has two (2) hours of the required training hours. Remaining hours are due by 7/25/2026. Child enrolled 12/23/2024 emergency information was dated 12/18/2024 and was not updated annually. We discussed all returning children’s emergency information should be reviewed at least annually by the parents/guardian. Child enrolled 12/1/2025 medical report and immunization report was not submitted within thirty (30) days of enrollment. The medical and immunizations were due to be submitted by 1/1/2026. When asked the administrator stated that she was aware and has not received the medical or immunizations from the parent/guardian. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) child file was monitored today. The classroom operates from 8:30 a.m. to 3:00 p.m. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #1 Program Assessment. Pathway #1 Program Assessment states that the facility must meet the following requirements: enhanced ratios or enhanced space, fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 5 star level, family and community engagement standards five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum used when four-year-olds are enrolled. Program Assessment Self-Study, Program Assessment conducted with average score of 4.0 for ITERS-3 and ECERS-3 and average score of 5.0 for SACERS-U. The facility needs to address the following prior to applying for rated license reassessment have staff trained in ITERS-3, ECERS-3, and SACERS-U. Lead teachers and administrator will need to complete three (3) month self-study. The facility plans to have the items needed for rated license reassessment completed by the next monitoring visit in six (6) months. The facility will maintain open and consistent communication with me regarding their progress toward completing the required items. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to provide training on ITERS-3, ECERS-3, and Self-Study. Reach out to NCRLAP to schedule an outreach assessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. Space 1A, safe sleep check logs were reviewed at 10:10a. The last safe sleep check was documented at 9:30a for one (1) child. The child was still asleep in the crib. 10A NCAC 09 .0606(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Child enrolled 12/23/2024 emergency information was dated 12/18/2024 and was not updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child enrolled 12/1/2025 medical report was not submitted within thirty (30) days of enrollment. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Child enrolled 12/1/2025 immunization report was not submitted within thirty (30) days of enrollment. 10A NCAC 09 .0302(d)(2) Technical assistance was provided as follows: Item #871- Space 1A, safe sleep check logs were reviewed at 10:10a the last safe sleep check was documented at 9:30a for one (1). The child was still asleep in the crib. When asked about the 10:00a safe sleep check, the staff member stated she was cleaning. The staff member conducted a safe sleep check and documented it during the visit. Rule Reference: 10A NCAC 09.0606(a) Item 1311- Child enrolled 12/23/2024 emergency information was dated 12/18/2024 and was not updated annually. We discussed all returning children’s emergency information should be reviewed at least annually by the parents/guardian. Rule Reference: 10A NCAC 09 .0802(c) Item 1321- Child enrolled 12/1/2025 medical report was not submitted within thirty (30) days of enrollment. The medical report was due to be submitted by 1/1/2026. When asked the administrator stated that she was aware and had not received the medical report from the parent/guardian. Rule Reference: G.S. 110-91(1) Item 1323- Child enrolled 12/1/2025 immunization report was not submitted within thirty (30) days of enrollment. The immunization report was due to be submitted by 1/1/2026. When asked, the administrator stated that she was aware and had not received the immunizations from the parent/guardian. Rule Reference: 10A NCAC 09 .0302(d)(2) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/4/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email [email protected], if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Qualifying letter- During file review it was discovered that staff member hired 12/10/2014 qualifying letter in the ABCMS portal expired 1/5/2026, but the hard copy on file showed the letter expiring 6/7/2026. An email was sent to the CBC unit during the visit, and a phone call was made. It was determined a system error occurred and the letters expiration date is 1/5/2026 instead of 6/7/2026. The staff member has two (2) weeks to complete the criminal background check process and submit a current qualifying letter to me. -Lead water testing: The facility will need to visit the Clean Classrooms for Carolina Kids website at least two months before the December 11, 2026 deadline in order to begin and complete the required lead water testing. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at [email protected] or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at [email protected]. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times