Supervision
Name of Operation: QUEST AT SHERRILLS FORD ELEMENTARY Facility ID: 18000520 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 9/23/2025 Number Present: 47 Completed Date: 9/23/2025 Age: From 5 To 12 Total Minutes: 182 Time In: 02:28 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements during an Annual Compliance Visit. You, Madeline, Program Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on March 12, 2025. Your facilities compliance history score prior to today’s visit was 100%. Your facility’s information that was found in our system was reviewed with you today. The following required postings were prominently posted in the hallway: Four License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure procedure, current menu, Sanitation placard, Emergency Phone Numbers, Emergency Medical Care Plan, daily schedule, activity plans, staff-child ratio worksheet, tobacco free signage, and First Aid poster. Your facility currently operates with a four-star rated license that was issued on April 22, 2022, and earned the following: three (3) points in program standards, six (6) points in staff education and one (1) quality point met by has reduced group size by on in each group from the seven (7) point level as required in Rule .2818( c). Your facility operates with the following permit restrictions: daytime care only, school age only, meets enhanced space, reduced group size by one (1) in each group from the seven (7) point level, playground does not meet playground safety standards, and age range extended to 14 years old. I monitored your indoor and outdoor space and observed adequate/approved space, space capacity, supervision, staff/child ratios, group size, and appropriate discipline. The most recent fire inspection was conducted on February 26, 2024, and the most recent sanitation inspection was conducted on March 25, 2025. Your most recent fire drill was conducted on August 29, 2025, and the most recent shelter in place emergency drill was conducted on August 29, 2025. You stated that your program does provide screen time but does not provide transportation. Your incident report log was monitored during today’s visit. Daily attendance and arrival/departure records were monitored. Supper today consisted of a grape Uncrustable sandwich pocket, a fruit cup, green beans and 1% unflavored white milk as listed on the menu. Your program uses the Sherrills Ford Elementary School – Risk Management Plan for the 2025-2026 school year. Children were engaged in free choice play, transitions, toileting routines, outdoors play and eating supper. Although your playground does not meet child care safety standards, I monitored the outdoor play area for general safety. I observed the fence to of adequate height and in good repair. Developmentally appropriate materials were provided that were sufficient in quantities and in good repair. I observed no potentially hazardous items being accessible to children. All program records were monitored, random sampling of eight (8) children’s record files were monitored and staff files were monitored including one (1) existing staff file and two (2) new staff files. One (1) medication, zero (0) medication permission to administer forms and one (1) Medical Action Plan was monitored. During today’s visit I monitored for all health and safety requirements. I used the Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. The Following violations were cited during this visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. 10A NCAC 09 .0803(4)(6-9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. This facility has not completed the ABCMS portal roster. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. • This facility has not completed the ABCMS portal roster. As discussed, all facilities are required to complete the facility roster in the ABCMS portal and have all of the staff that work at the facility linked to the facilities roster. I suggest contacting your program Administrator to assist you with completing this process. If you have questions regarding the process you may reach out to the Criminal Background unit regarding the ABCMS Portal at ABCMS Provider Portal email support: [email protected] Criminal Background Unit: 919-814-6401. • One (1) emergency medication (Epinephrine Injection single dose 0.15mg) did not have a medication permission to administer form on file. As discussed, the medication permission to administer form should include the directions for how to administer the medication is to be administered, medication expiration date, name of the child to receive the medication, amount of medication to apply, parent signature, date of signature, date the form was completed and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggest you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. CONSULTATION: • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 6, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. For your convenience, your compliance letter may be sent by email to: [email protected] If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at [email protected] or my supervisor, Erin Pickard, by email at [email protected]. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times