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Home › MA › North Andover › Kindercare Learning Center
North Andover MA 01845-2834 · License #P-169670 · Center · Center-Based Care
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Children's Records
Staff Records
Outdoor Space
A record contained no evidence of the current physical and transportation form.
A staff record contained no evidence of a current physical.
EEC observed tree roots exposed above the ground surface, creating a tripping hazard in the toddler play area.
Data synced from Massachusetts Department of Early Education and Care on Jul 10, 2026 · Source records · Report an error
Pest Elimination - SLGSA
At the time of the visit, a child's Epipen was expired.
Children's Records
Staff Records
Medication
The children's record review reflected the following: 1) A record contained no evidence of current physical and lead screening, annual update including First Aid/CPR parental consent and transportation form. 2) A second record contained no evidence of current physical and transportation form.
The staff record review reflected the following: 1) A record contained no evidence of staff information, orientation documentation and insufficient evidence of teacher qualification. 2) A second record contained insufficient evidence of current first aid documentation. The staff must complete the hands-on skill demonstration in front of a certified instructor.
During the health and safety walkthrough, the EEC licensor observed ants in one of the infant classrooms. Please ensure that the interior of the childcare program is clean and maintained free from vermin.
The staff record checklist is incomplete. Please ensure all sessions are accurately documented, including physical dates, MMR immunity, EEC Essential 2.0, and CPR/FA expiration dates.
An educator failed to wash their hands and a child's hands after completing a changing diaper.
The background record check review identified one educator with an expired BRC and another who has not completed the suitability transfer process.
Staff Records
Children's records and checklist
Staff records checklist
Children's Records
BRCs on all potential employees
Pest Elimination - SLGSA
Infection Control/Hand Washing
Space (indoor / outdoor hazards)
The staff record review reflected the following: 1) A record contained no evidence of current physical and MMR immunity. 2) A second record contained no evidence of bi-monthly observations and program orientation. 3) A third record contained no evidence of current physical, and annual evaluation. 4) A fourth record contained no evidence of program orientation and bimonthly observation.
The children's record checklist was not current. Several sessions were left blank, and others showed expired physicals and missing annual lead screenings.
The children's record review reflected the following: 1) A record contained no evidence of current physical and lead screening. 2) A second record contained no evidence of current physical; lead screenings, current enrollment form, and documentation of an individual program plan related to the child's disability.
During the health and safety walkthrough, the EEC licensor observed mice droppings in two classrooms and in one of the children's bathrooms. The interior of the childcare program must be clean and maintained free from vermin.
During the health and safety walkthrough, the EEC licensor observed mice droppings in two classrooms and in one of the children's bathroom.
This investigation inspection recorded no violations or advisories.
Visit to Determine Compliance.
On 2/25/26, during a health and safety walkthrough, the EEC licensor identified mouse droppings in several areas, including the floors of two infant classrooms and inside a toddler classroom sink cabinet. The program submitted a corrective plan via email on 2/26/26 via email. However, during a follow-up visit on 3/5/26, the EEC licensor found that the droppings remained in the same locations. Additional droppings were observed the floors of toddler and preschool classrooms, in storage rooms, on children's shelves, and in empty classrooms. The program must ensure that the interior of the childcare program is clean and maintained free from vermin.
Pest Elimination - SLGSA
The program did not adhere to the center cleaning and pest management plan submitted to EEC on 2/26/26 to ensure the program is maintained clean and free from vermin.
During the health and safety walkthrough, EEC licensor observed mice droppings in various locations of the program: on the floor of two infants' classrooms and inside a cabinet in a toddler classroom.
The staff record checklist is outdated. Several sessions are blank, and several staff members who have left the program remain listed.
Current consent for administered medications
Staff Records
Indoor Space
EEC observed staff personal belongings were accessible to children in two classrooms.
During the visit, EEC observed that a diapering table was being used for storage. Diapering surface is not used for any other purpose.
During the visit, the program could not provide evidence of a current health care consultant agreement.
EEC Essentials Training completion
An educator who was present during the visit has an expired background record check.
The children's record checklist was not up to date. There were several sessions left blanks and other sessions reflected expired physicals.
Emergency Evacuation
Child Guidance & Interactions
The children's record review reflected the following: 1) A record contained no evidence of current enrollment form, lead screening, progress report for the month of Dec 2025, and documentation of any meeting with the parent regarding the child’s challenging behaviors. 2) A second record contained no evidence of current physical, and immunization records as well as the annual lead screening. 3) A third record contained no evidence of current physical; lead screenings, current enrollment form, and documentation of an individual program plan related to the child's disability. 4) A fourth record contained no evidence of current physical and individual program plan related to the child's disability. 5) A fifth record contained no evidence of annual lead screening and transportation plan/authorization. 6) A sixth record contained no evidence of transportation plan/authorization.
Staff orientation, training and meetings
Children's Records
Program Capacity
Administration
Staff records checklist
Children's records and checklist
BRCs on all potential employees
Attendance Recording and Group Sizes/Ratios
Staff Schedule/Qualifications
Pest Elimination - SLGSA
Allergies, medical info, special diets, emergency medications; privacy protected
Health Care Consultant Agreement
Diapering and Toileting for children under 2.9
Toxic Substances
Individual Health Care Plan (IHCP)
Sink Spaces
Infection Control/Hand Washing
Space (indoor / outdoor hazards)
The program was not able to produce evidence of staff meeting documentation for 2024 and 2025.
The staff record review reflected the following: 1) A record contained no evidence of current physical, MMR immunity, and no program orientation. 2) A second record contained no evidence of program orientation and insufficient evidence of ongoing bi-monthly observations. 3) A third record contained no evidence of current physical, MMR immunity, staff information form, program orientation and no evidence of bi-monthly observations. 4) A fourth record contained no evidence of current physical, annual evaluation, bi-monthly observations and professional development trainings. 5) A fifth record contained no evidence of program orientation, current physical, MMR immunity and no evidence of bi-monthly observations.
During the visit, EEC learned that the program converted a toddler/preschool classroom with 9 children into a preschool classroom with 10 children without notifying EEC.
The program is not being administered effectively. Several concerns were identified, including indoor hazards such as mice droppings in various classrooms, staff personal belongings accessible to children, and unclean floors. Additional issues include expired individual health care plans, missing medication consent forms, incomplete children's records, and inconsistent documentation of evacuation drills and staff meetings. Staff were also observed not to be communicating effectively with children. A toddler/preschool classroom was converted into a preschool classroom without notifying EEC. Staff failed to follow diapering and toileting procedures, and two educators lacked documentation of teacher qualifications in their records. Furthermore, a staff member was actively working at the program without a current background record check, and the other documentation required for the program's relicensing was not up to date.
A staff member's record contained no evidence confirming the completion of the EEC Essential Module 2.0
An educator reported having 9 children in the classroom, however, the daily attendance reflected 8 children.
An educator was observed raising their voice to a child from across the room. The educator did not use a method to communicate effectively with a child.
An educator who was caring for 6 preschool children did not have teacher qualification documentation on file. Additionally, another educator caring for 7 toddlers, with an assistant, did not have sufficient evidence of teacher qualification on file.
1) The EEC licensor observed food crumbs in several areas of the classrooms, including behind shelves. 2) Several exits were obstructed by snow.
1) During the health and safety walkthrough, the EEC licensor observed mice droppings in various locations of the program: on the floors of two infants' classrooms and inside a cabinet in a toddler classroom. 2) The program could not provide evidence of the Indoor and Outdoor Integrated Pest Management (IPM) Plan.
At the time of the visit, the allergy list was outdated.
The evacuation drill log indicated that no fire drills were conducted in January, April, or August of 2024. Additionally, the logs for the evacuation drills in February and March 2024 did not specify the number of children evacuated during those drills. Furthermore, there was no evidence of any evacuation drills being conducted in January, May, September, or November of 2025.
1) A child's individual health care plan was expired, 2/28/25. 2) A second child's record contained no evidence of a complete individual health care plan signed by the parent.
The sink adjacent to a diapering changing table in one of the toddler classrooms was not working.
An educator failed to wash their hands and the hands of two children after changing diapers.
A child's record did not contained evidence of a medication consent form signed by the parent for an inhaler medication.
This investigation inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
During the visit, EEC observed an assistant caring for seven children by themselves. The program must maintain sufficient numbers of qualified staff to promote the health, safety, growth and development of each child.
Bottles/pacifiers/toothbrushes/sleeping materials labeled with child's name
Two staff records contained no evidence of current first aid certificate.
The staff record review reflected the following: 1) Two records contained no evidence of ongoing professional training and insufficient evidence of bi-monthly observation. 2) A record contained no evidence of current physical and insufficient evidence ongoing bi-monthly observations. 3) A record contained no evidence of ongoing professional training, annual evaluation and bi-monthly observations. 4) A record contained no evidence of current physical, MMR immunization and Essential Module. 5) A record contained no evidence of current physical and the EEC Essential Module.
A staff member has not completed the background record check renewal. Please ensure that all staff have current BRCs.
The children's record review reflected the following: 1) A record contained no evidence of current physical, immunizations, lead screening. The enrollment form did not include parent signature. 2) A record contained no evidence of current physical and progress reports. 3) A record contained no evidence of annual lead screening. 4) A record contained no evidence of current physical and lead screening.
During the visit, an assistant was caring for seven children by themselves. Please ensure that assistants are always under the direct supervision of a qualified teacher.
1) EEC Licensor observed snow obstructing the exit by the {REDACTED} classroom. Please ensure that exits and evacuation routes are kept clear of obstructions. 2) The emergency evacuation log reflected no evacuation drill conducted for the months of May & August 2024 and January 2025.
Several bottles were not labeled with the name of the child for whom they are intended.
Staff Records - R Apr 2025
Staff BRC - R Sep 2025
Children's Records - R Apr 2025
Staff First Aid Training - R Apr 2025
Attendance Recording and Group Sizes/Ratios
Educator Qualifications and Professional Development
Emergency Evacuation - R Apr 2025
This investigation inspection recorded no violations or advisories.
Licensor observed fecal matter on a toilet seat. Please ensure to monitor the toilets for cleanliness.
Children's Records - R Apr 2025
Staff Records - R Apr 2025
Health & Safety
The children's record review reflected the following: 1) A record contained no evidence of current physical and periodic progress reports. 2) A record contained no evidence of current physical and annual lead screening.
Two staff records contained no evidence of current physical and annual evaluations.
The staff record review reflected the following: 1) A record contained insufficient evidence of teacher qualifications. 2) Two records contained no evidence of current physical and MMR immunity. 3) A record contained no evidence of the EEC Essential Modules completion. 4) A record contained no evidence of current physical and annual evaluation. 5) A record contained no evidence of current physical. 6) A record contained no evidence of annual evaluation. 7) A record contained no evidence of MMR immunity.
At the time of the visit, an educator and an assistant were caring for eight children in the {REDACTED} classroom. The educator assigned has insufficient evidence of teacher qualification on file. Please ensure that all educators possess the qualifications required for their positions in accordance with EEC regulations.
Staff Records - R Apr 2025
Staff Schedule/Qualifications - R Sep 2025
Individual Health Care Plan (IHCP) - R Apr 2025
The children's record review reflected the following: 1) A record contained no evidence of enrollment form, CPR/FA consent form and evidence of lead screening. 2) A record contained no evidence of progress reports. 3) A record contained no evidence of current physical and lead screening.
Children's Records - R Apr 2025
A child's record contained no evidence of an individual health care plan for an allergy condition, but a medication consent form.
A child's record contained no evidence of an individual health care plan for an allergy condition stated on their physical/medical form.
A staff member did not follow the program's diapering and toileting procedures.
Staff BRC - R Sep 2025
Plan for diapering and toilet training
The staff record checklist reflected the following: 1) A record contained insufficient evidence of teacher qualifications and MMR immunity. 2) A record contained no evidence of current physical, insufficient evidence of MMR immunity and no evidence of bi-monthly observations. 3) A record contained no evidence of MMR immunity and interview documentation. 4) Two records contained no evidence of MMR immunity and bi-monthly observations. 5) Three records contained no evidence of current physical, bi-monthly observations and annual evaluations. 6) Two records contained no evidence of current physical, MMR immunity, bi-monthly observations and first aid certificate. 7) A record contained no evidence of staff information form, resume or application, first aid certificate and bimonthly observations. 8) A record contained no evidence of MMR immunity, first aid certificate and bimonthly observations. 9) A record contained insufficient evidence of Director qualifications and no evidence of MMR immunity.
At the time of the visit, a child's emergency medication was not readily available.
Diapering/Toileting
Children's Records - R Apr 2025
Staff Records - R Apr 2025
Staff Schedule/Qualifications - R Sep 2025
Attendance Recording and Group Sizes/Ratios
Indoor Space
Individual Health Care Plan (IHCP) - R Apr 2025
Infection Control/Hand Washing - R Apr 2025
Medication
Emergency medications readily available
The children's record review reflected the following: 1) a child's record did not contain evidence of an individual program plan for a special need child. 2) A record contained no evidence of current physical and lead screening.
During the visit, an ABA therapist was observed escorting a child to use the bathroom on two occasions. The therapist has not completed the EEC background record check process.
Two staff members who have been listed on the staff schedule as toddler teachers of the same classroom have insufficient evidence of teacher qualifications on file. Please ensure that all educators possess the qualifications required for their positions in accordance with EEC regulations.
During the visit, EEC learned that a staff member had been constantly stepping out of the classroom, leaving an assistant teacher who has provisional BRC status alone to care for approximately 14 children.
EEC Licensor observed the following hazards in a preschool classroom: 1) Electrical cords accessible to the children. 2) Shelves cluttered with papers, plastic containers, cups, pencils, personal items, and other classroom materials. 3) Several plastic containers and other classroom materials stored on top of a closet presenting a tipping hazard to the children.
A written plan for diapering and toilet training was not posted in a younger preschool classroom diapering area.
During the health and safety walkthrough of the program, EEC observed a staff member not washing their hands nor a child's hands after completing a diaper change.
At the time of the visit, a child's Benadryl, which is indicated on an individual health care plan, was not readily available.
This investigation inspection recorded no violations or advisories.
This follow-up visit inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
Staff Records - R Apr 2025
The children’s record checklist is incomplete. 1) A child's record contained no evidence of enrollment form and parental consent to administer CPR/FA. 2) A record contained no evidence of current physical, lead screening and immunizations. 3) Two records contained no evidence of lead screenings. 4) A record contained no evidence of current physical and lead screening.
Children's records and checklist - R Apr 2025
The staff record review reflected the following: 1) Two records contained no evidence of current physicals. 2) A record contained no evidence of MMR immunity, and first aid certificate. 3) A record contained no evidence of first aid certificate. 4) A record contained insufficient evidence of MMR immunity and first aid certificate.
Equipment and supplies: free of entrapment hazards
Several children's record did not contain evidence of periodic progress reports.
1) Several classrooms did not appear to be cleaned, as food crumbs were observed on the floor in several classrooms. 2) The door to the AC system room was unlocked and accessible to the children. 3) Children's cots and a basket of blankets were obstructing the exit door in the {REDACTED} classroom. 4) Staff personal belongings were accessible to children in the {REDACTED} classroom.
Medication Storage; Medication Container/Label
EEC license
The program did not maintain all the required documentation in multiple staff records: 1) Two records contained no evidence of current physical, annual evaluation and bi-monthly observations. 2) a record contained no evidence of MM immunity, work verification, annual evaluation and bi-monthly observations. 3) a record contained no evidence of current physical, MMR immunity and bi-monthly observations. 4) a record contained no evidence of annual evaluation and bi-monthly observations. 5) a record contained no evidence of current physical, annual evaluations and bi-monthly observations.
A child's Benadryl expired on 10/2023.
At the time of the visit, EEC Licensor observed a cleaning solution on top of a small table accessible to the children.
Staff records checklist
Staff Records - R Apr 2025
A written progress report must be done periodically
Children's records and checklist - R Apr 2025
Indoor Space
Individual Health Care Plan (IHCP) - R Apr 2025
Bottles/pacifiers/toothbrushes/sleeping materials labeled with child's name
Emergency medications readily available
Proper sanitizing techniques; Bottles labeled and out of children's reach
Changing table or diapering area not used for any other purpose
At the time of the visit, the staff record checklist was incomplete.
1) The children’s record checklist is incomplete. 2) The program was not able to produce evidence of multiple children's records. 3) A child's record contained no evidence of current physical, lead screening, and no evidence of current enrollment form including transportation plan form, and CPR/FA consent form. 4) a record contained no evidence of current physical, immunizations, current enrollment form, no evidence of transportation plan, and consents to administer CPR/FA. 5) A child's enrollment form did not contain a parent's signature. The file contained no evidence of a developmental history, transportation plan and lead screening. 6) A record contained no evidence of enrollment form, developmental history and transportation plan.
The EEC license was not posted at the time of the visit.
1) A child's record did not contain a current IHCP, but a medication consent with no parent signature. 2) Another child's individual health care plan was expired.
Several water bottles were not label with the children’s name.
The Epi-pens of two children were expired: one expired 5/31/23 and another one expired on 9/8/23.
Several classrooms were using the diapering table for storage.
Outdoor Space: The fence of the toddler play space contains a potential entrapment area that needs to be covered.
Several staff records did not contain evidence of current physicals, insufficient evidence of MMR immunity, insufficient evidence of teacher qualifications, and CPR/FA certificates. Please use the staff record checklist to ensure the required documentation is on file.
Staff Records - R Apr 2025
This investigation inspection recorded no violations or advisories.
A child's {REDACTED} medication expired 5/2022. A second child's {REDACTED} medication expired 6/2022. A third child's {REDACTED} medication did not include the original packaging.
Cleaning products (ClikSan Disinfectant/Sanitizing and Clorox Wipes) were stored in an unlocked cabinet which was within reach of children. A staff's personal small size pocketbook was placed on top of a sink shelving which was within reach of children.
Emergency Evacuation - R Apr 2025
An educator did not wash a child's hands following a diaper change.
1. A staff's record did not contain documentation of an application and or resume, interview, proof of {REDACTED}, bi-monthly observations and an annual evaluation. 2. A second staff record did not contain proof of {REDACTED}, bi-monthly observations and evaluations. 3. A third staff record did not contain an application and or resume, physical proof of {REDACTED}, bi-monthly observations and an annual evaluation and a date of hire.
Allergies, medical info, special diets, emergency medications; privacy protected
A staff member did not follow proper handwashing procedures following a diaper change. A sink used for handwashing was used as temporary storage space.
Diapering and Toileting for children under 2.9
Children's Records - R Apr 2025
Staff Records - R Apr 2025
Attendance Recording and Group Sizes/Ratios
Infection Control
Toxic Substances
Medication
Infection Control/Hand Washing - R Apr 2025
Individual Health Care Plan (IHCP) - R Apr 2025
1. A child's record reviewed contained an expired Development History form and Transportation Authorization form since 3/15/2022. 2. A second child's record reviewed was incomplete, did not include enrollment application, developmental history, transportation authorization plan, 1st Aid consent forms, physical, immunizations, {REDACTED} and progress reports 3. A third child's record contained an incomplete enrollment application, an updated physical, {REDACTED} and progress report, developmental history form and transportation plan were not available for review. 4. A fourth child's record did not contain a transportation plan, progress report and 1st aid consent form.
The allergy list posted in the classrooms did not include information regarding a child's chronic medical condition, who required an {REDACTED} medication.
A {REDACTED} classroom did not maintain accurate attendance as arrival time was not documented for two children present in the room and a staff member in the room reported allegedly having seven children vs. eight children. A second {REDACTED} classroom staff reported having eight children, however seven children were present and documented in the daily attendance.
Four sippy cups in a {REDACTED} classroom intended for individual use were not labeled with the child's name. Seven additional water bottles/cups in the {REDACTED} classroom were not labeled with the child's name.
The FY 2022 Emergency evacuation observations reviewed did not contain documentation of a monthly fire drill conducted for the months of January 2022 through April 2022.
A child's Individual Health Care Plan for {REDACTED} medication expired 4/26/2022. A second child's Individual Health Care Plan expired 8/3/2022. A third child's Individual Health Care Plan dating 10/7/2021 for an {REDACTED} medication did not include a parent signature.
This investigation inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
This investigation inspection recorded no violations or advisories.
Medication Storage; Medication Container/Label
One child's IHCP had expired 8/2020, however program did followed up with obtaining an updated IHCP two weeks after the Monitoring visit.