A complaint was received on July 26, 2024, regarding concerns of lack of cleanliness of the indoor space, use of an unapproved vehicle which is in disrepair and not clean, not following up on parental complaints, not following release of children policies, not using correct behavioral supports, staff smoking on or near the bus and in close proximity to the facility, and claiming children for the food program while parents provide lunches. The investigation was initiated on July 29, 2024, and concluded on August 7, 2024. This complaint is substantiated for using an unapproved vehicle and/or one in disrepair because both staff members stated a van or bus is used for transport between locations and for outings. The bus has still not been repaired from a previous complaint and citation on May 23, 2024, and there is no documentation of OCCL approval of the nine-passenger van they stated they are also using. This complaint is substantiated for an unsafe indoor space because while there was no standing water visible, paint cans and dirty breakfast items were observed in the children s space. This complaint is substantiated for failure to use positive behavior supports because Staff #2 was observed yelling at the school age children and acknowledged the use of the term boot camp and having children earn privileges which should be a typical component of summer camp. Additionally, a child was observed pushing other children for a period of several minutes without intervention from a staff member. There is no evidence to substantiate the lack of addressing parental complaints because all staff members interviewed stated they talk to parents regularly and discuss as concerns arise. One staff member stated a parent approached them with concerns about a leaking water fountain, and that issue has been fixed. There is no evidence to substantiate not following pick-up policies because both staff members and the Owner deny observing an unauthorized person attempt to pick up a ny child and noted any unknown persons arriving to pick-up a child are required to show identification. There is no evidence to support smoking near the entryway to the center because both staff members deny observing such behavior and there were no receptacles, and the Owner stated a parent is responsible for debris observed during the visit. There is no evidence to substantiate the center receiving reimbursement from the CACFP program, as the CACFP stated the center is not enrolled in their program at this time. Additional concerns noted during this visit include not notifying OCCL in a change in Administrator and the inability to demonstrate an Administrator is present at the center for 50% of the hours of operation. An additional concern noted was the facility not providing truthful information. One staff member stated Administrator #1 had been out since March, a second staff member stated Administrator #1 was on a two-week vacation, and the Owner stated Administrator #1 was out on medical leave and was anticipated to be out for another 6-9 months.