Positive Behavior Management

A licensee shall ensure the following actions are prohibited: Roughly handling a child or physical punishment inflicted on a child's body, including, but not limited to the following: shaking, grabbing, striking, hair pulling, biting, pinching, plucking, slapping, hitting, kicking, or spanking. According to the video footage collected, Staff #1 and #3 were observed roughly handling Child #1, including Staff #1 grabbing Child #1 by the arm, and Staff #3 spanking Child #1 on her bottom. Have Staff #1 and #3 complete the following trainings on Better Kid Care, and send the certificates to OCCL: Preschool Foundations: Nurture Interactions and Guide Behavior (https://extension.psu.edu/programs/betterkidcare/lessons/preschool-foundations-nurture) Big Emotions and Self-Regulation for Adults and Children (https://extension.psu.edu/programs/betterkidcare/lessons/big-emotions-and-self-regulation-for-adults-and-children)

20U · Corrected May 26, 2026

Authority to Inspect Granted

Applicants, licensees, staff members, and volunteers, if applicable, shall allow immediate access to the center during the hours of operation. This includes access to information, files, documents, and video recordings needed to determine compliance. Access must be granted to officials from OCCL and other State and local agencies to determine compliance with applicable codes, regulations, or laws. OCCL was notified by the Wilmington Police Department (WPD) that police officers were denied access to video footage. Access must be granted to officials from other state and local agencies to determine compliance. Review Regulation #5 and send a signed acknowledgement to OCCL. Contact the Child Abuse and Neglect Hotline, provide video footage of the incidents to their agency, and send an email confirmation this was completed to OCCL. Contact the Wilmington Police Department, provide video footage of the incidents, and send an email confirmation this was completed to OCCL.