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Home › TN › Memphis › The Learning Journey Academy, Inc.
License #145343676 · Center · Child Care
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When they operate
Ages served
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This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
Formal actions published by Tennessee TDHS (corrective action plans, suspensions, revocations, fines, and similar orders). These are separate from routine closed/expired license statuses.
Summary of Order of Civil Penalty Served Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations, and the order of civil penalty served. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Summary of Legal Enforcement Action Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and Civil Penalty. Technical Assistance Provided: 1. Licensing Consultant provided the Director with "helping children make transitions between activities" documents to ensure that transitions are done smoothly within the agency. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Summary of Safety Plan Served Visit The visit conducted today included a safety plan delivery: Technical Assistance Provided: 1. Licensing Consultant explained the safety plan and its purpose to ensure that the children's health and safety are a top priority, and it shall be followed by the assigned person. No Violations were received
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. On September 22, 2025, during an unannounced complaint investigation, the Licensing Consultant discovered an individual present at the child care agency without having a criminal background clearance to work.
Disposition: Yes
Summary of Complaint Investigation, Safety Plan Delivery, and Follow-Up Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations, complaint investigation, safety plan delivery, and follow-up visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. During the unannounced complaint investigation, safety plan delivery, and follow-up visit on July 14, 2025, the supervising educators were not present in the Educated Eagles classroom and could neither hear nor see the 15 children (ages 4 to 7 years old) when the Licensing Consultant and Field Supervisor arrived at the child care agency at 2:58 PM. On July 14, 2025 at 2:58 PM, the Licensing Consultant and Field Supervisor observed two educators supervising 15 children ages 4 to 7 years old. They entered the building at 3:03 PM. According to the ratio chart, the maximum group size for a classroom with children aged 2 1/2 to 12 years is 10 children per supervising educator.
Disposition: Yes
Summary of Complaint Investigation Monitoring Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant did not observe an educator in the toddler (1-2-year-old) classroom during naptime. Since the volunteer present during the observation was not included in the ratio, it indicates that no educator was present. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant noticed that 1 of the toilets in the boys' restroom was not safe, clean, or in good repair. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant did not witness a qualified adult/educator in the 1-2-year-old classroom. However, the Licensing Consultant witnessed 1 volunteer alone with 7 children in the 1–2-year-old classroom. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant noticed that the 1-2-year-old classroom was not following the correct adult: child ratios. In the toddler classroom, there was 1 volunteer to 7 toddlers. According to the regulations, the ratio for children aged 1-2 years should be 1:6 (1 educator to 6 children) and the educator must be qualified. The volunteer was not a qualified educator and should not be left alone with children or counted in the ratio. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant observed 1 volunteer with 7 children in the 1–2-year-old classroom. As a result, this put the classroom out of ratio because the volunteer could not be counted in the ratio.
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Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 11, 2026 · Source records · Report an error
This incident or injury investigation · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This order of civil penalty served · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This licensing inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
This complaint investigation · follow-up visit · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
The staff files lacked documentation for all required items. The Licensing Consultant could not locate certain necessary documents requested by the department.
The children's files are missing essential documentation as outlined in the child care licensing rules and regulations. The influenza vaccination letters are not included in their files. Additionally, the immunization records have gaps (missing shots) that do not meet the Health Department's requirements.
Advisory · not a violation
The Licensing Consultant noted that there were no additional materials available in the classroom for the educator's easy access.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
The Licensing Consultant noticed that the infant and 1-2-year-old classrooms were not following the correct adult:child ratios. In the infant classroom, there was 1 educator to 5 infants (aged 2 months to 11 months), while the 1-2-year-old classroom had 1 educator for 8 children. According to the regulations, the ratio for children aged 6 weeks to 15 months should be 1:4, and for children aged 1-2 years, it should be 1:6. The volunteer in each classroom could not be counted in the ratio.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
The Licensing Consultant did not observe safe sleep practices posted in the classroom that cares for infants.
Advisory · not a violation
The agency did not have a lesson plan posted in the classroom.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This complaint investigation · qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This order of civil penalty served · technical assistance inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This safety plan served · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This inquiry consultation inspection recorded no violations or advisories.
Disposition: Yes
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. The Licensing Consultant (LC) observed a child (via text message) with food in her mouth during naptime.
Disposition: Yes
Summary of Complaint Visit The visit conducted today included a complaint investigation: Technical Assistance Provided: 1. Licensing Consultant has directed the Director and/or Educators to ensure that the playground gate is locked and secured before children engage in outdoor play for safety and supervision reasons. 2. Licensing Consultant will submit a referral to CCR&R to train the Educators in playground supervision. Violations were received and include: 1. Supervision Correct Action Plan (CAP) completed. The Educator witnessed a 2-year-old child pushing the gate open, leaving the playground, and running out into the parking lot near the street.
Disposition: Yes