Advisory · not a violation
E 2.2: Staff, and driver records contain documentation of all requirements
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Home › TN › Hendersonville › Kindercare LLC - Maple
138 MAPLE ROW BOULEVARD, Hendersonville TN 37075 · License #163661606 · Center · Child Care
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When they operate
Ages served
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This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigating a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. The agency did not follow policy. Policy was not followed by agency Agency did not follow policy.
Disposition: Yes
Summary of monitoring Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and compliant investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Incident reports were not completed by educators
Disposition: Yes
Summary of monitoring Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and [reason for visit—such as complaint or safety plan]. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Inappropriate discipline techniques were observed being used in the classroom.
Disposition: Yes
Summary of Incident/Injury Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and an Incident Injury Complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. A serious incident was not reported to DCS (Department of Child Services). Inappropriate discipline techniques were used in a classroom.
Disposition: Yes
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations. It also included a Complaint investigation. Technical Assistance Provided: 1. Discussed duty to report child abuse and neglect. Violations were received and include: 1. Inappropriate discipline. 2. Management responsibility for staff. Violation details can be observed below. This is a new option that is available after 12/20/2022 This is a new option that is available after 12/20/2022
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 11, 2026 · Source records · Report an error
This order of civil penalty served inspection recorded no violations or advisories.
This safety plan served · follow-up visit · technical assistance inspection recorded no violations or advisories.
This incident or injury investigation · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
Advisory · not a violation
missing documents
Advisory · not a violation
meal time supervision plan not posted in room observed
This safety plan served inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This follow-up visit · complaint investigation inspection recorded no violations or advisories.
inappropriate discipline was observed in the classroom by another teacher.
Advisory · not a violation
points deducted due to prior violation
Advisory · not a violation
language not beig used with the children.
Advisory · not a violation
educator was not observed folloing thorugh on negative interactions in circle time.
Advisory · not a violation
there is no family advisory board
Advisory · not a violation
materials relevant to the current curriculum is not acessible
Advisory · not a violation
theme not observed in classroom
Advisory · not a violation
discipline was not reasonable and appropriate for child in classroom
Advisory · not a violation
rorines are done individually to lime wait times. Children were observed staggering.
This follow-up visit inspection recorded no violations or advisories.
This incident or injury investigation inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This incident or injury investigation inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance · follow-up visit inspection recorded no violations or advisories.
This safety plan served inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This incident or injury investigation inspection recorded no violations or advisories.
This follow-up visit inspection recorded no violations or advisories.
This follow-up visit · complaint investigation inspection recorded no violations or advisories.
This follow-up visit inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This qris monitoring visit · follow-up visit inspection recorded no violations or advisories.
This follow-up visit · safety plan monitoring inspection recorded no violations or advisories.
This follow-up visit inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This complaint investigation · incident or injury investigation · safety plan monitoring inspection recorded no violations or advisories.
This qris monitoring visit · safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This safety plan served · follow-up visit inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This follow-up visit inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
This complaint investigation · incident or injury investigation · technical assistance inspection recorded no violations or advisories.
This incident or injury investigation inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This safety plan served · follow-up visit inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This safety plan monitoring inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan served · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation · technical assistance · qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation · qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation · qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This complaint investigation · qris monitoring visit inspection recorded no violations or advisories.
This monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
Disposition: Yes
See Below for Detailed Information Observation: : LC determined through verbal reports and paper roll sheets, that the educator in charge of the children did not follow through and do name to face roll after each transition area upon returning to the classroom after outside play. Thus, resulting in a child remaining outside while the class was inside the building. Rule: 1240-04-01-.11 (3) 6 Corrective Action: CCRR will come to do 10 hours of Conscious Discipline training with the staff. This training will be mandatory. This will ensure we are all well versed on developmentally appropriate behavioral interventions, appropriate and reasonable discipline children can understand and new techniques for disciplining. After training is complete, there will be documentation in each staff member's personal file documenting their completion of this course and training. Failure to comply with this training or to implement will lead to disciplinary action including possible termination. + I will have my staff commit to partnering with me and Kindercare's Inclusion's department if they are experiencing difficulty with handling a child's behaviors. This will be documented in the staff member's personal file as well. + There will be walkie-talkies in every classrooms. If a teacher needs assistance or a break, they can utilize the walkie-talkie to speak with another adult or ask for assistance if they are overwhelmed. +Center management will be conducting weekly classroom observations (minimum of 2 classrooms per week) to coach teachers on any actionable items to include proper child guidance and discipline practices. Observation: After talking with the director and staff concerning a child being left on the playground, LC determined that there was enough evidence to support the fact that a child was left on the playground for a period of 1-2 minutes unsupervised. Rule:1240-04-01-.11 (1)(a) Correction Action: + The entire staff will receive training from CCRR to be well-versed in transitions and routines and engaging name-to-face transitions and interactions with children. +Center management will be conducting weekly classroom observations to coach teachers in-the-moment on any actionable items including developmentally appropriate practices and to meet each child's needs for where they are at. These observations will be documented and will be placed in the teacher's being observed personal file. +Center management will determine when/if a child's guardian should need intervention in the form of a conference or possible evaluation from an outside source (TEIS, ABA, Inclusions thru Kindercare, CCRR assistance and training, etc.) and be responsible for setting up the conference with inclusion of the teacher. Observation: LC conducted an investigation for two complaints of alleged abuse by an educator. After interviewing the staff, it was determined that the staff knew about the allegation on 3/15/22 but did not report it until 3/23/22. Rule: 1240-04-01-.10 (1)(a) 1 Correction Action: +I will re-train the staff on their individual responsibility and requirement to immediately report any reasonable suspicion of child abuse or neglect to either DCS and/or local law enforcement or the judge of the juvenile court in the county of the child's residence by ensuring the phone numbers are posted in every classroom and the staff bathroom as well as the kitchen and in the lobby. + I will enforce each staff member has a signed document in their personal file stating their understanding and commitment of their role as a mandated reporter. After training is complete with both of these items, there will be documentation in each staff member's personal file documenting their completion of this course and training. Failure to comply with this training or to implement will lead to disciplinary action including possible termination. Observation: Multiple statements were given that concluded that the educator yelled at a child and used curse words because he soiled in his diaper. The child was shamed and reprimanded in front of his classmates. Rule: 1240-04-01-.15 (5)(a)(b)(c) Corrective Action: + All center staff will be receiving training Tuesday, March 29th from CCRR in regards to transitions and going over the CSR (Child Supervision Record). This training will highlight calling roll and utilizing the name-to-face feature on our CSR as well as the name-to-face page specifically for transitions such as, but not limited to, arrival and leaving the playground. -In addition to this training, I will also be going over engaged transitions that involve proper name-to-face and engage teachers with children to ensure maximum supervision during high-risk times. +I will be adjusting the playground schedule so classrooms are not outside while combined at the beginning or end 1.5 hours of the day to reduce high-risk supervision time. +Center management will be checking off on CSRs in every classroom, every day and signing off. Center management will be observing engaging name-to-face transitions to and from the playground weekly. + There will be documentation is each person's file to show they have received adequate training. Failure to comply with this training will result in disciplinary action including possible termination.
Disposition: Yes