R 400.8140 Discipline. (1) Positive methods of discipline that encourage self- control, self-direction, self-esteem, and cooperation must be used.
On 08/05/2021, I privately spoke with licensee designee/program director, Chris VanBuskirk, who reported that she had previously been out of town and upon her return was view video footage of the center. During her review of video footage, she noticed an interaction between Child A and child care staff member, Laura Chase. On 08/02/2021, Child A arrived at the center at 8:00 AM and came in crying. Ms. Chase was the only child care staff member in the room at the 2 time and was preparing to take the children outside. At 8:03 AM, the video shows Ms. Chase standing near the cubicles with Child A. Child A appears to be upset and while Ms. Chase is talking to her, she appears to have done something to Ms. Chase. Ms. Chase then reacted and appears to have pushed Child A who then fell to her bottom. Ms. Chase then pulled Child A up by her arm in a rough manner. Ms. VanBuskirk indicated that she spoke with Ms. Chase regarding what she observed in the video and Ms. Chase explained that Child A had pulled herself back and she tried to catch her, which is why it looked as though she pulled her up. Ms. VanBuskirk feels as though Ms. Chase could have handled the situation differently by sitting down on the floor at Child A's level if she was upset. Ms. VanBuskirk did "write up" Ms. Chase for the incident and found additional training for her to complete on MiRegistry called Relax Alternatives to Anger for Parents and Caregivers. Ms. VanBuskirk is also going to schedule an additional child care staff member to work in the room with Ms. Chase in the morning for a bit. Ms. Chase currently works from 7:30 AM to 2:30 PM. Ms. VanBuskirk did not have any previous concerns with regards to Ms. Chase's interaction with the children, nor have any parents or other child care staff members come to her expressing concern. Ms. Chase has been employed by the center since January 2021. Ms. VanBuskirk described Ms. Chase as a good employee who is dedicated and currently enrolled to obtain her CDA credential. I completed an unannounced, on-site inspection to the center on 08/06/2021 and arrived at the center at 10:00 AM. I first privately spoke with Ms. VanBuskirk and observed the video footage from 08/02/2021. In the video, with Ms. VanBuskirk's narrative, I observed Ms. Chase to help Child A with putting her shoes on because she came into the center without any on and they were getting ready to go outside. I see Ms. Chase bend down and help Child A to put shoes on. Then Ms. Chase is observed to stand up with Child A while holding Child A's wrist area and walk over to the cubicle. In the video, while Ms. Chase is still holding Child A, she does fall back. Ms. Chase then does pull Child A up in a rough manner. The videotaping/playback is not in real time motion and is somewhat faster. When Ms. Chase pulls Child A up, it does appear as if she is yanking her up in a rough and inappropriate manner. Ms. VanBuskirk's guidance to child care staff members in these situations is to let go of the child's hand and get down on the floor with them. Ms. VanBuskirk reiterated that Ms. Chase is a good child care staff member and she feels as though she made a mistake because she was frustrated. Ms. VanBuskirk showed Ms. Chase the video, who admitted that it "looks bad" and that it was not her intention to hurt Child A. Ms. VanBuskirk's concern with the interaction between Ms. Chase and Child A is that it does seem abrupt and not as gentle as she would like. However, she is not sure because the video playback is faster than real time. Ms. VanBuskirk has requested Ms. Chase take Ms. VanBuskirk did speak with Child A's Mother regarding the incident who shared that Child A does fall back and throw herself down. Ms. VanBuskirk indicated that 3 Child A's Mother voiced some concerns with Child A and temper tantrums lately and that she did not have any concerns regarding Ms. Chase and her interactions with Child A. Child A remains enrolled at the center and was present during my o