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Pulling inspections, violations, and complaints.
Home › WI › Rice Lake › Our Kids Soar Academy
302 E Thomas St, Rice Lake WI 54868-3089 · License #9000588669-001 · Center · Licensed Group
Not published by the state. Owners can add hours via profile claim.
When they operate
Schedule type not published.
Ages served
Ages not published.
251.05(2)(a)3.a. · Staff Record - Physical Examination
The file for Staff C did not contain documentation of a physical examination report completed within 12 months before or within 30 days after beginning work with children in care, indicating the person is free from illness detrimental to children, including tuberculosis, and physically able to work with young children.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)6. · Staff Record - Days & Hours Worked
Upon review of attendance records, the center did not have documentation of days and hours worked and in which specific classrooms for staff who are being counted in staff-to-child ratio.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(3)(f)3. · Child Care Teacher - Entry-Level Training
Staff B and Staff D are being used as child care teachers without documentation of them having completed the educational requirements of a teacher position prior to assuming the position.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(3)(g)1. · Assistant Child Care Teacher - Supervision
Rule states that assistant teachers shall be supervised by a qualified teacher at all times, except for the first two and the last two hours of center operations, for two hours during the centers rest period. Staff B, who is assistant teacher qualified, was providing sole supervision to a group of children for the entire day in the Toddler Room on the day of the visit.
Generated from this facility's specific inspection record
Data synced from Wisconsin Department of Children and Families, Bureau of Early Care Regulation on Jul 9, 2026 · Source records · Report an error
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(b) · Supervision - Teacher Per Group Of Children
The Infant Room and the Toddler Room did not have a qualified teacher providing supervision to children on the day of the licensing visit. Staff D, who is not a qualified teacher nor assistant teacher, was providing sole supervision to a group of children in the Infant Room on the day of the visit. Staff B, who is assistant teacher qualified, was providing sole supervision to a group of children in the Toddler Room on the day of the visit.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(6)(f)6. · Current Authorizations For Medications On Premises
A medication that was observed on the premises and intended for child use did not have written authorization from the parent.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(e) · Infant & Toddler - Provider Training
The regularly assigned teacher, Staff D, for the Infant Room has been employed by the program for more than 6 months and has not completed the required Infant and Toddler training.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(L) · Infant & Toddler - Soft Materials In Cribs
It was observed by the licensing specialist that there were blankets in pack n' plays used by children under the age of one year old.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(3)(a)2. · Infant & Toddler - Food & Formula Brought From Home
A can of formula in the Infant Room was not labeled with the child's name.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(2)(a) · Potential Source Of Harm On Premises
It was self-reported that a 14-month-old child ingested a piece of rock salt while in care at the center, resulting in the child choking, vomiting, and requiring medical evaluation.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(9)(d)2.a. · Food Storage - Dry Food
Open packages of veggie straws and crackers were not stored in bags with zip-type closures or metal, glass or food grade plastic containers with tight-fitting covers and labeled.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(3)(a)2. · Infant & Toddler - Food & Formula Brought From Home
Contrary to rule, three formula containers in the infant room were not labeled with the date they were opened. Frozen breastmilk in the infant room refrigerator was not labeled with the child's name.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(3)(jm) · Report - Prohibited Actions
The licensee failed to report prohibited actions by an employee to children in care to the Department within 24 hours of the occurrence.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(4)(a)2.e. · Parent Notification - Inappropriate Child Guidance
The licensee failed to immediately notify the parents of children who were subject to prohibited child guidance under DCF 251.07(2)(e). Parents were notified over 27 hours after the prohibited child guidance occurred.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(e) · Child Guidance - Prohibited Actions
On 9/16/25, center staff observed the Assistant Director forcibly grab two children by their wrists and pull them through the outdoor play area, then drop them by the fence in a rough manner, resulting in one of the children sustaining superficial injuries on their legs. Staff also observed on 9/16/25 the Assistant Director yelled into another child's face to "sit down", causing the child to cry. Actions that may be psychologically, emotionally or physically painful, discomforting, dangerous or potentially injurious are prohibited.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(3)(jm) · Violation
(Report - Prohibited Actions ) on 9/18/2025 : The licensee failed to report prohibited actions by an employee to children in care to the Department within 24 hours of the occurrence.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(4)(a)2.e. · Violation
(Parent Notification - Inappropriate Child Guidance ) on 9/18/2025 : The licensee failed to immediately notify the parents of children who were subject to prohibited child guidance under DCF 251.07(2)(e). Parents were notified over 27 hours after the prohibited child guidance occurred.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(e) · Violation
(Child Guidance - Prohibited Actions ) on 9/18/2025 : On 9/16/25, center staff observed the Assistant Director forcibly grab two children by their wrists and pull them through the outdoor play area, then drop them by the fence in a rough manner, resulting in one of the children sustaining superficial injuries on their legs. Staff also observed on 9/16/25 the Assistant Director yelled into another child's face to "sit down", causing the child to cry. Actions that may be psychologically, emotionally or physically painful, discomforting, dangerous or potentially injurious are prohibited.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(2)(c) · Current, Accurate Information
The licensee did not ensure that all information provided to the Department was accurate when a staff member falsely stated to a Department representative, that she had not, nor did she have knowledge of staff using or having vape pens on the child care premises. The Department was provided pictures of the same staff person holding a vape pen near her face in the outdoor play space, and the staff leaving the vape pen next to her keys and attendance clipboard on a table within the outdoor play space.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)3.a. · Staff Record - Physical Examination
A physical examination report on a form provided by the Department that was completed not more than 12 months prior to nor more than 30 days after the person was hired was not available for Staff C or D. The report shall be signed and dated by a licensed physician, physician's assistant, or other HealthCheck provider. The report shall indicate that the person is free from illnesses detrimental to children, including tuberculosis, and that the person is physically able to work with young children.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)4.d. · Staff Record - Educational Qualifications
There was not documentation available for review to identify that Staff C and D were qualified as teachers or assistant teachers. Both staff were reported to have provided sole supervision to groups of children for extended periods of time on multiple days, including sometimes full-days.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(b) · Supervision - Teacher Per Group Of Children
There was not at least one child care teacher supervising each group of children when according to multiple staff statements, a review of attendance records, and documentation of staff hours' when counted in ratio, an unqualified assistant teacher provided sole supervision to the Preschool Room for the majority of the day on 06/17/25 (Staff C), as well as other days. In addition, an unqualified assistant teacher (Staff D) provided sole supervision to children in the EPS Room on multiple occasions.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(c) · Supervision - Opening & Closing Hours
According to multiple staff statements, a review of attendance records, and documentation of staff hours' when counted in ratio, and direct observation by DCF licensing representatives, an unqualified assistant teacher provided sole supervision to the Preschool Room for the majority of the day on 06/17/25 (Staff C), as well as other days. Only an assistant teacher who is 18, and has documentation of completing the training may provide sole supervision in full-day centers for the first 2 hours and the last 2 hours of center operation.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(f) · Child Tracking Procedure
The center did not implement and adhere to a procedure to ensure that the number, names, and whereabouts of children in care are known to assigned child care workers at all times when a child was moved back and forth between the Toddler and Infant Rooms on 06/17/25, and the center did not consistently document the child's whereabouts on the attendance record.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(2)(d) · Access To Materials Potentially Harmful To Children
According to staffs' statements and pictures provided to the Department, a marijuana pen was plugged in and charging in the Toddler Room on the counter, and a vape pen was accessible to children next to a staff person's keys and attendance clipboard on a table in the outdoor play space.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(2)(h) · Smoking Prohibited On Premises And In Vehicles
According to staffs' statements and pictures provided to the Department, staff are using vape pens on the premises of the child care center when children are in care.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(c)1. · Time Out - Age
According to staff interviews a staff was placing children in the EPS Room, who are under 3 years of age, in time-outs to manage their behaviors. The use of time-outs is prohibited with children under age 3.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(e) · Child Guidance - Prohibited Actions
Multiple staff interviews identified a staff person was yelling at her own children who are in care of the center, as well as, threatening these same children: - "Bring that over here, so I can beat you over the head with it!" - "Come over here, so I can punch you on the head!" - "I'm going to light you up!" According to staffs' statements, the same staff member frequently yells at other children in care of the center.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(6)(dm)3.b. · Medical Log - Injury In Care
An injury a child sustained while in care of the EPS Room on June 2, 2025, was not documented in the medical log book, as required. The record shall include the child's name, the date and time of the injury, and a brief description of the facts surrounding the injury.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(d) · Infant & Toddler - Assignment To Room & Caregiver
Each toddler was not cared for by a regularly assigned child care worker in a self-contained room or area when according to multiple staff, a toddler moves back and forth between the Infant and Toddler Rooms depending on the number of children in care at the time, and/or to adjust classroom sizes for staffing ratios.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(6)(a)6m. · Child Record - Immunization History
The center did not maintain a record of immunizations for child # 5 to document compliance with s. 252.04 Stats., and ch. DCF 144.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(6)(b) · Current, Accurate Daily Attendance Record
The Toddler Room's attendance was not current and accurate when five children were in care and six were signed in on the attendance record.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(4)(c)1. · Continuing Education Requirement - Full Time Staff
Documentation of staff obtaining 15 hours of continuing education was not available for review for Staff A, B, G, and J. Each administrator, center director, child care worker shall participate in at least 15 hours of continuing education annually.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(f) · Child Tracking Procedure
The center did not implement the child tracking procedure when children were moved between the infant and toddler rooms and the children were not signed onto the attendance record to which they were being cared.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(2)(m) · Staff-To-Child Ratios - Children Of Staff
Staff-to-child ratios were not maintained in the Preschool and School-Age Classrooms where children from both rooms were combined into one group and cared for by one staff, when two staff were needed to meet ratio requirements.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(10)(e) · Toilets & Washbasins - Use Of Steps Or Blocks
There were not steps or blocks provided to children in the Toddler Room for children to use in order to wash their hands.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(9)(b)3. · Manual Dishwashing - 3-Step Procedure
Staff were not using a three step procedure to clean sippy cups between use.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(9)(d)1.c. · Food Storage - Cold Storage Thermometers
Each refrigerator did not have a clearly visible accurate thermometer.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(9)(d)2.a. · Food Storage - Dry Food
Open packages of powdered sugar, graham crackers, and cereal were not stored in bags with zip-type closures or metal, glass or food grade plastic containers with tight-fitting covers and labeled.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(b) · Infant & Toddler - Location & Sharing Intake Information
The Intake for Child Under 2 forms, used to individualize the program of care for children was not in the room that some children were moved to from their regularly assigned room. Admission information for an infant or toddler shall be on file in the room or area to which the child is assigned and shall be known to the child care worker.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(4)(b) · Infant & Toddler - Sinks In Self-Contained Area
Staff were using the hand washing sink to wash bottles and provide children drinking water. Each self-contained classroom or area serving infants or toddlers who are diapered shall have a sink with hot and cold running water which is not used for food preparation or dishwashing within the room or area.
Open Not marked corrected in the state record
Open / not marked corrected.