251.05(3)(k)2. · Contact With Person - Behavior

Per review of camera footage, former staff exhibited behavior that gives reasonable concern for the safety of children when staff was observed having a verbal altercation with a child in care.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(3)(k)2. · Violation

(Contact With Person - Behavior ) on 11/5/2025 : Per review of camera footage, former staff exhibited behavior that gives reasonable concern for the safety of children when staff was observed having a verbal altercation with a child in care.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(2)(a)6. · Staff Record - Days & Hours Worked

Per review of sign-in sheets, staff in the Curious Climbers classroom failed to document days and hours worked, and in which classroom, when the person was included in the staff-to-child ratio for 9/10/25, when 3 staff were signed into the classroom, though 1 staff was present and providing care for children.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(11)(b)5. · Outdoor Play Space - Energy-Absorbing Surfaces

There was less than nine inches of energy absorbing materials under the slides in the outdoor play space.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(2)(a) · Potential Source Of Harm On Premises

An unrolled garden hose was on the ground and accessible to children in the outdoor play space.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(2)(n) · Garbage Containers - Construction & Disposal Schedule

There was a garbage container, in the kitchen, that did not have a cover as required.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(9)(d)2.a. · Food Storage - Dry Food

A previously opened bag of Cheerios was taped shut rather than being stored in a bag with zip-type closures or metal, glass or food-grade plastic containers with tight-fitting covers.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(3)(b)2. · Emergencies - Practice Written Plans

Documentation of monthly fire evacuation and fire drills practice was not observed since July 2025.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(5)(a)6. · Menus - Changes

The center failed to record changes to the planned menu when the center served a meal not on the menu and neither the kitchen menu or parent menu were updated during the monitoring visit.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(2)(a)6. · Violation

(Staff Record - Days & Hours Worked ) on 9/10/2025 : Per review of sign-in sheets, staff in the Curious Climbers classroom failed to document days and hours worked, and in which classroom, when the person was included in the staff-to-child ratio for 9/10/25, when 3 staff were signed into the classroom, though 1 staff was present and providing care for children.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(2)(a) · Violation

(Potential Source Of Harm On Premises ) on 9/10/2025 : An unrolled garden hose was on the ground and accessible to children in the outdoor play space.

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(4)(a)3. · Parent Notification - Minor Injury

The center failed to notify a parent of a minor injury to a child until the parent inquired about the injury.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(dm)1. · Medical Log Book

The center was unable to provide a medical logbook for the summer camp.

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(4)(a)3. · Parent Notification - Minor Injury

The center failed to notify a parent of a minor injury to a child in care.

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(a) · Supervision Of Children

Each child was not supervised by a child care worker who is within the sight & sound of the children to guide the children's behavior and activities, prevent harm, and ensure safety on 5/13/2025, when a child was injured while outdoors and staff was unaware of the injury until the parent notified the center.

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(a) · Violation

(Supervision Of Children ) on 5/29/2025 : Each child was not supervised by a child care worker who is within the sight & sound of the children to guide the children's behavior and activities, prevent harm, and ensure safety on 5/13/2025, when a child was injured while outdoors and staff was unaware of the injury until the parent notified the center. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(2)(a)6. · Staff Record - Days & Hours Worked

Per review of attendance sheets, staff are not properly documenting hours worked, in which classroom, and are not signing out when counted in ratio of Hopping Hero's classrooms

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(2)(a)8. · Staff Record - Orientation

Per review of staff records, Staff B did not have documentation of a completed orientation.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(3)(b) · Abusive Head Trauma Prevention Training

Per review of staff records, Staff B does not have documentation of training in Abusive Head Trauma.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(4)(c)1. · Continuing Education Requirement - Full Time Staff

Documentation that supports Staff B completed 15 hours of continuing education requirements for 2024 was not observed.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(2)(gm) · Premises - Well Drained, Clean, In Good Repair

The floor of the bathroom in the Adventure Crew classroom was littered with used paper towels and two bath towels.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(3)(b)4. · Emergencies - Record Of Fire / Tornado Drills

Documentation of current record of tornado and fire drill practice was not observed for April 2025.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(i)1. · Washing Child's Hands & Face

Children's faces/noses were not cleaned in the Tumbling Tot's classroom during the monitoring visit.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(i)2. · Adult Handwashing

Per observation, staff in the Tumbling Tot's classroom failed to wash their hands after cleaning and wiping noses.

Open Not marked corrected in the state record

Open / not marked corrected.

251.09(1)(c) · Infant & Toddler - Documenting Changes In Development

Documentation of changes in the children's development and routines was not updated every three months in the Tumbling Tot's classroom. The last update was conducted in January 2025.

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(2)(c) · Current, Accurate Information

Staff members failed to provide current and accurate information to licensors during a visit on 3/27/25. Licensors questioned a teacher if she had put her hand around a child's neck to which they said no; this is contrary to video surveillance that was obtained and reviewed. Additionally, licensors were informed by the director that they reviewed video surveillance and there were no concerns regarding the behavior of this teacher.

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(2)(m) · Health, Safety & Welfare Of Children

The Director was aware of a teacher engaging in inappropriate behavior towards a child. The teacher was not terminated and continued to work with children in care.

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(a) · Supervision Of Children

During a visit on 3/27/25, licensors observed teachers in the Leaping Legends classroom failing to redirect behavior of a child who was sitting on top of another child on a few occasions. The child then hit the other child.

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(f) · Child Tracking Procedure

On 3/27/25, tracking was not accurate in the Tide Trekkers classroom. There were 8 children present but only 7 children documented on the tracking system.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(e)1. · Prohibited Actions - Corporal Punishment

In review of video surveillance on 3/24/25, a teacher is observed slapping a child on the cheek.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(e)2. · Prohibited Actions - Verbal

In review of video surveillance on 3/24/25, a teacher is seen getting close to a child's face and what appears to be yelling at the child.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(e)5. · Prohibited Actions - Cruel, Aversive, Frightening, Humiliating Actions

In review of video surveillance on 3/24/25 ,a teacher is seen putting her hand around the back of a child's neck.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(f) · Prohibited Punishment - Toilet Training

In review of video surveillance on 3/24/25, a teacher is seen grabbing the wrist of a child after he had a lapse in toilet training, then holding onto his wrist and walking him to the bathroom. She slaps the child on the cheek, pulls his pants down, and then pushes the child to the bare bathroom floor to change him. There is no changing pad underneath the child.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(dm)3.b. · Medical Log - Injury In Care

Although the staff at the center did not witness the child's injury, they did observe a scratch on a child's face and failed to document this in the medical log book on 2/20/25. Additionally, the center did not document a child falling and biting their lip in the medical log book, which occurred on 3/17/25.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(i)2. · Adult Handwashing

While observing the Leaping Legends classroom on 3/27/25, a teacher changed a child's diaper and did not wash their hands. This teacher was also seen wiping the noses of two children and not washing their hands in between.

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(2)(c) · Violation

(Current, Accurate Information ) on 3/27/2025 : Staff members failed to provide current and accurate information to licensors during a visit on 3/27/25. Licensors questioned a teacher if she had put her hand around a child's neck to which they said no; this is contrary to video surveillance that was obtained and reviewed. Additionally, licensors were informed by the director that they reviewed video surveillance and there were no concerns regarding the behavior of this teacher. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(2)(m) · Violation

(Health, Safety & Welfare Of Children ) on 3/27/2025 : The Director was aware of a teacher engaging in inappropriate behavior towards a child. The teacher was not terminated and continued to work with children in care. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(a) · Violation

(Supervision Of Children ) on 3/27/2025 : During a visit on 3/27/25, licensors observed teachers in the Leaping Legends classroom failing to redirect behavior of a child who was sitting on top of another child on a few occasions. The child then hit the other child. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(e)1. · Violation

(Prohibited Actions - Corporal Punishment ) on 3/27/2025 : In review of video surveillance on 3/24/25, a teacher is observed slapping a child on the cheek. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(e)2. · Violation

(Prohibited Actions - Verbal ) on 3/27/2025 : In review of video surveillance on 3/24/25, a teacher is seen getting close to a child's face and what appears to be yelling at the child. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(e)5. · Violation

(Prohibited Actions - Cruel, Aversive, Frightening, Humiliating Actions ) on 3/27/2025 : In review of video surveillance on 3/24/25 ,a teacher is seen putting her hand around the back of a child's neck. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(2)(f) · Violation

(Prohibited Punishment - Toilet Training ) on 3/27/2025 : In review of video surveillance on 3/24/25, a teacher is seen grabbing the wrist of a child after he had a lapse in toilet training, then holding onto his wrist and walking him to the bathroom. She slaps the child on the cheek, pulls his pants down, and then pushes the child to the bare bathroom floor to change him. There is no changing pad underneath the child. $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(f) · Violation

(Child Tracking Procedure ) on 3/27/2025 : On 3/27/25, tracking was not accurate in the Tide Trekkers classroom. There were 8 children present but only 7 children documented on the tracking system.

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(2)(m) · Health, Safety & Welfare Of Children

During a 12/13/24 center visit it was observed that previously posted manufacturer signs entitled "Playground and Slide Rules" for the 2nd floor indoor play structure have been taken down and are unable to be located by the center director.

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(4)(a)2.b. · Parent Notification - Medical Evaluation Needed

On 12/11/24, Child #1, rode a ride-on toy down a "7 foot turbo slide," crashing into plexiglass head-on at the base of the slide falling off the toy onto the floor per the report of staff and video. Parents were not informed of the severity of the impact and the need for the child to receive professional evaluation for any potential injuries. The child was subsequently determined to have a broken nose and fractured sinus and will require future surgery.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(2)(a)6. · Staff Record - Days & Hours Worked

Per a review of the documentation of days and hours worked, and in which classroom, when the person was included in the staff-to-child ratio for 12/11/24, Staff D failed to record a departure time when she completed working in the Pre K B classroom.

Open Not marked corrected in the state record

Open / not marked corrected.

251.06(2)(a) · Potential Source Of Harm On Premises

Small black pebbles that are reported by the center director to be from artificial turf from the adjacent soccer fields are observed on the floor and on various pieces of play equipment in the 2nd floor room that contains the indoor play structure.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(3)(a)5. · Indoor Equipment - Intended Use

Manufacturer signage entitled "Playground and Slide Rules" for the indoor play structure states "Do not bring outside items into the playground. No hard objects such as toys-these are an impact hazard if children fall on them or drop or throw them." Children are observed on video using the slide contrary to manufacturer rules. On 12/11/24 a child utilized a ride on toy contrary to the toy's manufacturer instruction label which states "Do not use on steps or steep inclines where product could roll away. Continuous adult supervision required. Shoes must be worn."

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(2)(m) · Violation

(Health, Safety & Welfare Of Children ) on 12/13/2024 : During a 12/13/24 center visit it was observed that previously posted manufacturer signs entitled "Playground and Slide Rules" for the 2nd floor indoor play structure have been taken down and are unable to be located by the center director. $500

Open Not marked corrected in the state record

Open / not marked corrected.

251.04(4)(a)2.b. · Violation

(Parent Notification - Medical Evaluation Needed ) on 12/13/2024 : On 12/11/24, Child #1, rode a ride-on toy down a "7 foot turbo slide," crashing into plexiglass head-on at the base of the slide falling off the toy onto the floor per the report of staff and video. Parents were not informed of the severity of the impact and the need for the child to receive professional evaluation for any potential injuries. The child was subsequently determined to have a broken nose and fractured sinus and will require future surgery. $500

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(a) · Violation

(Supervision Of Children ) on 12/13/2024 : Each child was not supervised by a child care worker who is within the sight & sound of the children to guide the children's behavior and activities, prevent harm, and ensure safety on the indoor play structure on 12/11/24 including when a 3 yr. old climbed to the top while carrying a ride-on toy & then rode it down the structure's plastic "7 foot turbo slide" hitting the plexiglass at the bottom of the slide resulting in injury including a broken nose & fractured sinus. Children are also observed going down the slide head first and two at a time. $500

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(3)(a)5. · Violation

(Indoor Equipment - Intended Use ) on 12/13/2024 : Manufacturer signage entitled "Playground and Slide Rules" for the indoor play structure states "Do not bring outside items into the playground. No hard objects such as toys-these are an impact hazard if children fall on them or drop or throw them." Children are observed on video using the slide contrary to manufacturer rules. On 12/11/24 a child utilized a ride on toy contrary to the toy's manufacturer instruction label which states "Do not use on steps or steep inclines where product could roll away. Continuous adult supervision required. Shoes must be worn." $1000

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(2)(a)6. · Staff Record - Days & Hours Worked

Documentation of the days and hours worked, and in which classroom, when the person was included in the staff-to-child ratio is inaccurate. The arrival and departure times of staff are recorded at half hour intervals rather than exact times. Initials of staff are used to record the hours and some staff have the same initials. Staff A, who transported children on 11/13/14 and 11/14/24, did not record her hours when transporting and is recorded as meeting the staff-to-child ratio in the Preschool Classroom while she is out of the building transporting children.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(3)(c) · Cardiopulmonary Resuscitation Training

The CPR training on file for Staff F is from the "American Safety Training Institute" which is not a department-approved CPR provider.

Open Not marked corrected in the state record

Open / not marked corrected.

251.05(3)(g)2. · Assistant Child Care Teacher - Qualifications

Staff B and Staff F, both employed as assistant teachers, have not satisfactorily completed the required course "Introduction to the Child Care Profession" within 6 months after assuming the position. Staff B has been employed since 1/23/23; Staff F since 1/31/24.

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(b) · Supervision - Teacher Per Group Of Children

The Preschool classroom is not supervised by a child care teacher when two staff members (Staff B and Staff E) who do not meet the entry level qualifications for the position of child care teacher are supervising the Preschool classroom.

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(f) · Child Tracking Procedure

Tracking is not accurate in multiple classrooms. Two children are not listed on the tracking clipboard in the 2.5 year old classroom. Three children in one of the infant classrooms are not listed on the tracking clipboard. One child is not listed on the tracking clipboard in Room 166.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(5)(a)4. · Meals & Snacks - Minimum Meal Requirements

USDA minimum requirements were not met when "Entenmann's Little Bites Chocolate Chip Mini Muffins" were served for breakfast and when "Veggie Straws" are served for snack.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(5)(a)6. · Menus - Changes

Per observation and per discussion with the center director, changes to the menu are not recorded on the menu posted for parents as required. Changes are only recorded on the kitchen menu. Breakfast service was observed. Some classrooms were served apples & some were served bananas. The menu states apples were served. This change was not recorded on the copy of the menu posted for parents. In addition, changes made to breakfast service were not recorded on the kitchen or parent menu when "Entenmann's Little Bites Chocolate Chip Mini Muffins" were previously served as breakfast component.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(dm)2. · Medical Log - Pages & Entries

The Preschool classroom medical log book was reviewed during the visit. The pages are only numbered to page 62.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(dm)3.a. · Medical Log - Observation Or Evidence Of Injury

A child in the Preschool room is observed with a bruised right eye, a bruise on her forehead, and a scabbed over mark on her nose. Per the report of staff the child arrived for care with the injuries on 11/14/24 however the injuries have not been recorded in medical log book as required.

Open Not marked corrected in the state record

Open / not marked corrected.

251.07(6)(dm)4. · Medical Log - Reviewing Injury Records

The Preschool room medical log book was reviewed during the visit. The required 6 month review, which was due on 11/13/24, has not been completed per observation of the book and per discussion with the center director.

Open Not marked corrected in the state record

Open / not marked corrected.

251.08(4)(b) · Driver Orientation - Requirement

The driver training on file for Staff/Driver A has not been updated and documented annually as required. The most recent documentation of the driver training was completed in March 2023.

Open Not marked corrected in the state record

Open / not marked corrected.

251.08(4)(c)1. · Driver Record - Obtain & Review

The driving record on file for Staff/Driver A was last completed in March 2023. The driving record shall be obtained and reviewed annually.

Open Not marked corrected in the state record

Open / not marked corrected.

251.12(2)(a) · Department Access To Center

The department was not provided with unrestricted access to the premises. Licensors informed Staff H that a visit was going to be conducted at which time Staff H left the front childcare desk requiring licensors to wait in the locked lobby. Upon being let in Staff H instructed licensors to wait in the director office until the director's arrival at the center. During this time Staff H is observed by both licensors entering multiple classrooms and yelling "licensing is here" and instructing a staff member to go to the Preschool classroom.

Open Not marked corrected in the state record

Open / not marked corrected.

251.055(1)(f) · Violation

(Child Tracking Procedure ) on 11/14/2024 : Tracking is not accurate in multiple classrooms. Two children are not listed on the tracking clipboard in the 2.5 year old classroom. Three children in one of the infant classrooms are not listed on the tracking clipboard. One child is not listed on the tracking clipboard in Room 166.

Open Not marked corrected in the state record

Open / not marked corrected.