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Pulling inspections, violations, and complaints.
Home › WI › Hortonville › Joyful Beginnings Academy
W9570 Poker Flats Ct, Hortonville WI 54944-2707 · License #1000591211-001 · Center · Licensed Group
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Schedule type not published.
Ages served
Ages not published.
251.05(3)(cm) · Child Abuse & Neglect - Biennial Training
Based on record review on 1/26/26 according to the Staff Record Checklist Staff Member A failed to have Biennial Child Abuse and Neglect on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(c) · Infant & Toddler - Documenting Changes In Development
Based on record review on 1/26/26 according to the Child Record Checklist Child 1 and Child 2 failed to have updated intakes every 3 months. Last update was completed 9/2025.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(m) · Infant & Toddler - Audio Monitoring
Based on observation of both infant classrooms each classroom failed to have a working audio monitoring device within the nap room.
Open Not marked corrected in the state record
Open / not marked corrected.
Generated from this facility's specific inspection record
Data synced from Wisconsin Department of Children and Families, Bureau of Early Care Regulation on Jul 9, 2026 · Source records · Report an error
251.05(2)(a)3.a. · Staff Record - Physical Examination
Based on record review on 9/10/25 according to the Staff Record Checklist Staff Member D failed to have a health report on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(k) · Infant & Toddler - Bedding
Based on observation on 9/10/25 the licensing specialist entered the older infant classroom where an infant was asleep on the floor with a blanket covering their face. The licensing specialist immediately removed the blanket from the child's face and notified staff members and the owner of the facility.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(3)(a)2. · Infant & Toddler - Food & Formula Brought From Home
Based on observation on 9/10/25 infant bottles within the fridge in the young infant and older infant classrooms, failed to be labeled with each children's names and dates.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(3)(a)2m. · Infant & Toddler - Correct Food, Breastmilk, Or Formula
The program self reported that on 8/15/25 and on 9/8/25 staff member's fed children the wrong bottle of breast milk. These were two separate incidents that involved different children.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(3)(a)9. · Infant & Toddler - Bottle Feeding
Based on observation of video footage on 9/5/25 an infant was not held when an infant was being fed a bottle. They were fed a bottle while on the floor.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(3)(a)2m. · Violation
(Infant & Toddler - Correct Food, Breastmilk, Or Formula ) on 9/10/2025 : The program self reported that on 8/15/25 and on 9/8/25 staff member's fed children the wrong bottle of breast milk. These were two separate incidents that involved different children.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(2)(L)1.b. · Department Notices Posted
Based on observation on 1/30/25 the center failed to have the department notice that was issued on 11/6/24 posted.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)3.a. · Staff Record - Physical Examination
Based on record review on 1/30/25 according to the Staff Record Checklist Staff Member A failed to have a health report on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)7. · Staff Record - Continuing Education
Based on record review on 1/30/25 according to the Staff Record Checklist Staff Member A failed to have continuing education requirements for 2024.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)2. · Staff Record - Completed Background Check
Based on a desk review and interview a staff member was working for the facility from 12/16/24-1/14/25 without a complete background check.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(2)(L)1.a. · Monitoring Results Posted
Based on observation during 10/14/24 visit No monitoring results were posted.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)3.a. · Staff Record - Physical Examination
Based on record review on 10/14/24 according to Staff Record Checklist Staff Member C failed to have a Health Report on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)4.a. · Staff Record - Registry Certificate
Based on record review on 10/14/24 according to the Staff Record Checklist Staff Member B failed to have a Registry on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)5. · Staff Record - High School Diploma
Based on record review on 10/14/24 according to the Staff Record Checklist Staff Member B failed to have a high school diploma on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)6. · Staff Record - Days & Hours Worked
Based on a complaint investigation on 9/27/24 a staff member failed to sign in and out of the Finches classroom for a break from 11:00am-11:30am.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(3)(b) · Abusive Head Trauma Prevention Training
Based on record review on 10/14/24 according to the Staff Record Checklist Staff Member E failed to have SBS/Abusive Head Trauma on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(3)(g)1. · Assistant Child Care Teacher - Supervision
Based on a complaint investigation, through record review and video observation on 9/27/24 an assistant qualified child care teacher was left in sole supervision of children within the Finches classroom from 11:00am -11:30am.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(1)(d) · Daily Routines
Based on a complaint on 9/27/24 it was observed through video footage within the Finches classroom that infant/toddlers were sitting in high chairs/meal tables for an hour in total during meal time. Children were put in the high chair/meal table 11 minutes prior to breakfast being served. Children were waiting in the high chairs/meal table for 26 minutes after they were done eating while a staff member cleaned/moped the floor, changed children's diapers and put children's clothes back on. The children had nothing to do before or after eating while sitting within the high chair/meal tables.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(3)(a)5. · Indoor Equipment - Intended Use
Based on a complaint and video observation Two bouncers within the Finches classroom were not used according to manufactures instructions on 9/27/24 when a child who is 6m 3 days was using bouncers recommended for only 6 months old. The bouncers were used within the classroom of all ages until licensing informed the program 10/22/24 of the manufacturers recommendations. The classroom age ranged from 6m-1yr
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(6)(i)1. · Washing Child's Hands & Face
Based on a complaint it was observed through video footage on 9/27/24 a child care worker within the finches classroom failed to wash the children's hands after diaper changes. This occurred after every diaper change.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(6)(i)2. · Adult Handwashing
Based on a complaint it was observed through video footage on 9/27/24 the child care worker failed to wash their hands after diaper changes. Gloves were used during the diaper change but hands were not washed after the removal of gloves. This occurred during every diaper change.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(1)(L) · Infant & Toddler - Soft Materials In Cribs
It was observed through video footage a stuffed animal was placed within a crib on 9/27/24 in the humming birds classroom while a child under the age of one was sleeping.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(2)(bm) · Infant & Toddler - Sleep Position
It was observed through video footage on 9/27/24 an Infant slept in a bouncer the entire time during the following nap periods 12:12pm-1:14pm and 3:32pm-4:00pm. The infant was not moved to a crib.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(4)(a)3. · Infant & Toddler - Diaper Changing Surface Disinfection
Based on a complaint it was observed through video footage on 9/27/24 the child care worker failed to sanitize the diaper changing surface after ever diaper change. A child was changed right after another.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(a) · Supervision Of Children
The licensing specialist observed a three-year-old child who was without supervision when the child was given permission to walk down the hallway, alone, to the office to give the director a spray bottle.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(3)(jm) · Report - Prohibited Actions
The program failed to report prohibited actions by an employee within the required 24 hours. The prohibited actions by the employee occurred on 8/8/24 and the Department wasn't notified until 8/12/24.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(e) · Child Guidance - Prohibited Actions
On 8/8/24 A staff member used inappropriate child guidance when the staff member aggressively pushed a 6 month old child into a boppy, yelled at the child and aggressively picked the child up by their pants/clothing.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(3)(a)11. · Infant & Toddler - Care During Feeding
On 8/8/24 A child care worker failed to hold an infant who wasn't able to hold a bottle themselves. The child was fed on a boppy rather than being held to feed.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(e) · Violation
(Child Guidance - Prohibited Actions ) on 8/23/2024 : On 8/8/24 A staff member used inappropriate child guidance when the staff member aggressively pushed a 6 month old child into a boppy, yelled at the child and aggressively picked the child up by their pants/clothing.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(2)(h) · Policies Submitted & Implemented
The program failed to implement it's authorized pick up policy on 8/7/24. The policy states Children will only be released to persons listed on the enrollment form. If anyone other than the child's parent or someone who is listed on the enrollment form is to pick up a child, the director needs to be notified in writing via the app or by a telephone call in advance. The person picking up the child will need to show a driver's license or other picture ID. Staff members failed to check the person's driver's license or picture ID when a child was picked up at the park by a new authorized person.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(a) · Supervision Of Children
On 8/6/24 A three year old child failed to be supervised by a child care worker who was within sight and sound of the child to guide the children's behavior and activities, prevent harm, and ensure safety. A three year old child was given permission to walk alone down the hallway 42 feet to their cubby to put a picture in their cubby. Another staff member who was working within their classroom observed the child go out the side door at the end of the hallway into the parking lot. The staff member quickly caught up to the child, picked the child up and carried them back to their classroom.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(a) · Violation
(Supervision Of Children ) on 8/12/2024 : On 8/6/24 A three year old child failed to be supervised by a child care worker who was within sight and sound of the child to guide the children's behavior and activities, prevent harm, and ensure safety. A three year old child was given permission to walk alone down the hallway 42 feet to their cubby to put a picture in their cubby. Another staff member who was working within their classroom observed the child go out the side door at the end of the hallway into the parking lot. The staff member quickly caught up to the child, picked the child up and carried them back to their classroom.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(2)(h) · Policies Submitted & Implemented
On 7-29-24 The program failed to follow it's program philosophy of following and providing a respectful relationship and modeling respect for ourselves and others when a staff member picked a child up aggressively by the arm, lifting the child off the ground and brought the child into the hallway to place the child on a time out.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(a) · Supervision Of Children
On 7/31/24 on two separate occasions children were unsupervised for approximately a minute when they came indoors from outside into the classroom. The first incident a child enter the classroom and was unsupervised used the bathroom and returned outdoors. The second incident a child enter the classroom and went directly into the play house sat in the playhouse for a minute and then returned outdoors. The Licensing specialist observed one of the incidents and requested video footage of the classroom where the other incident was observed.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(e)4. · Prohibited Actions - Withholding / Forcing Food Or Sleep
Based on a complaint investigation on 7-29-24 a staff member took a child's plate away at lunch and set it on the counter as a form of punishment.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(a) · Violation
(Supervision Of Children ) on 7/31/2024 : On 7/31/24 on two separate occasions children were unsupervised for approximately a minute when they came indoors from outside into the classroom. The first incident a child enter the classroom and was unsupervised used the bathroom and returned outdoors. The second incident a child enter the classroom and went directly into the play house sat in the playhouse for a minute and then returned outdoors. The Licensing specialist observed one of the incidents and requested video footage of the classroom where the other incident was observed.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(2)(e)4. · Violation
(Prohibited Actions - Withholding / Forcing Food Or Sleep ) on 7/31/2024 : Based on a complaint investigation on 7-29-24 a staff member took a child's plate away at lunch and set it on the counter as a form of punishment.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(2)(c) · Current, Accurate Information
Based on a complaint investigation the program failed to provide current accurate information to the department regarding having a vape pen on the premise that failed to be disclosed to the licensing specialist at any time during the previous complaint investigations regarding smoking.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(2)(h)3. · Policy Submitted & Implemented - Discharge Of Enrolled Children
A child was disenrolled from the program on 6/6/24. The program failed to follow their policies and procedures. The disenrollment policy states The teacher will ask for a parent/teacher conference. If after two weeks the behaviors have not improved, another conference will be scheduled to either revise the action plan or to terminate placement/refer the child to other services. All meetings, behavior plans, and outcomes will be documented and placed in the child's file. A parent teacher conference was not completed and proper documentation was not within the child's file upon discharge.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(3)(a) · Report - Incident Or Accident
Based on a complaint investigation the program failed to report a child who sought medical attention on 5/31/24 to an injury to the foot. This failed to be reported to the department.
Open Not marked corrected in the state record
Open / not marked corrected.
251.04(3)(i) · Report - Unknown Whereabouts Or Left Premise
Based on investigation over the summer the center failed to report to the department an incident where the whereabouts of a 6 year old child were unknown to the child's assigned child care worker.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)2. · Staff Record - Completed Background Check
Based on record review on 7/18/24 according to the Staff Record Checklist Staff Member F failed to have a complete background check. It was also determined through a complaint investigation that another staff member failed to have a background check. The staff member has been working with children since March 1st without a background check.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(2)(a)6. · Staff Record - Days & Hours Worked
Based on record review of 7/1/24 a staff member is not signed into the appropriate classroom where children are signed into. Children are signed into the eagles classroom while the staff member is signed into the hummingbirds classroom. A staff member was with the children in the Eagles Classroom however the staff records/Sign in and outs do not reflect that.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(3)(g)2. · Assistant Child Care Teacher - Qualifications
Based on record review on 7/18/24 two staff members who are 17 years age failed to have satisfactorily completed an assistant child care teacher training program or have a noncredit department approved course in early childhood education prior to working at the center.
Open Not marked corrected in the state record
Open / not marked corrected.
251.05(3)(gr)3.a. · Meal Prep Personnel - Training
Based on record review on 7/18/24 according to the Staff Record Checklist Staff Member B failed to have meal prep training on file.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(a) · Supervision Of Children
Based on investigation over the summer a 6 year old child was unsupervised while walking from the outdoor play space to his mother's classroom alone. His whereabouts was unknown by his teacher for approximately 5 minutes.
Open Not marked corrected in the state record
Open / not marked corrected.
251.055(1)(f) · Child Tracking Procedure
Based on record review on 7/1/24 a 7 year old child is signed into care on 6:07am then out of a classroom at 6:15am and isn't signed into another classroom until 6:58am. This resulted in the child tracking not being accurate as the child's unaccounted for for 51 minutes. A three year old child was signed out of the Canaries classroom at 7:08am and wasn't signed into the Eagles classroom until 7:27am. This resulted in the child tracking not being accurate as the child's unaccounted for for 19 minutes.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(2)(d) · Access To Materials Potentially Harmful To Children
Based on a complaint investigation a vape pen was on the premise within multiple classrooms on multiple occasions. On 2/8/24 tobacco/nicotine products were found within reach of children.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(4)(jm)2. · Fire Alarms & Smoke Detectors - Testing
Based on record review on 7/18/24 the program failed to test the fire alarms and smoke detectors in the month of June 2024.
Open Not marked corrected in the state record
Open / not marked corrected.
251.06(3)(b)2. · Emergencies - Practice Written Plans
Based on record review on 7/18/24 the program failed to practice a fire and tornado drill in the month of June 2024.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(6)(i)1. · Washing Child's Hands & Face
Based on observation of a diaper change on 7/18/24 the child's hands failed to be washed during the diaper change or after the diaper change.
Open Not marked corrected in the state record
Open / not marked corrected.
251.07(6)(i)2. · Adult Handwashing
Based on observation of the infant classroom a staff member failed to wash their hands after a diaper change, and prior to feeding an infant the staff member went directly to feeding the infant a bottle.
Open Not marked corrected in the state record
Open / not marked corrected.
251.09(4)(a)3. · Infant & Toddler - Diaper Changing Surface Disinfection
Based on observation of the infant classroom a staff member failed to disinfect a diaper changing surface after a diaper change.
Open Not marked corrected in the state record
Open / not marked corrected.