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Shepherd's Care Day School
728 Highland Avenue SE, Roanoke VA 24013 · License #418476 · Child Day Center
Contact
- Director
- Mrs. Latisha Patterson
- Phone
- (540) 342-4003
- Website
- Add via profile claim
- Address
- 728 Highland Avenue SE, Roanoke VA 24013 · Directions
- State licensing specialist
- Rebecca Forestier · (540) 309-2835
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- Accepts Child Care Subsidy Program
- Licensed for 185 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Virginia Department of Education, Office of Child Care Licensing- Violation
8VAC20-780-410-1 · The action or threat of physical punishment is forbidden.
Staff 1 threatened to have Child 2?s guardian come to the center to physically punish the child.
- Violation
Child 1 (age 7 months), who has been enrolled for 4 months, has a diagnosed food allergy and did not have written care plan in their record.
- Violation
22.1-289.035-B-1 · The center shall obtain a completed sworn statement prior to the employee?s first day of employment.
There was not a completed sworn statement available for Stall 2.
- Violation
8VAC20-780-260-A · The center shall provide, to the licensing representative, an annual fire inspection report from the appropriate fire official having jurisdiction.
The fire inspection was 5 months past due.
- Violation
8VAC20-780-290-A-3 · REPEAT VIOLATION
In areas used by preschool age or younger children, electrical outlets shall have protective covers. There were two uncovered electrical outlets in the hallway near the upstairs women?s restroom; the children were seated in the hallway by the uncovered outlets during a restroom break. There were two uncovered electrical outlets in the downstairs women?s restroom used by children.
- Violation
8VAC20-780-340-F · REPEAT VIOLATION
Children under 10 years of age always shall be within actual sight and sound supervision of staff. On 04/10/2025, Child 1 (4 years old) was left lying on the carpet in Classroom 1 for approximately 10 minutes while the class went into the hallway, directly outside of the classroom, for a restroom break following rest time. Child 1 was not within actual sight and sound supervision of staff during this time. The center was previously cited on 04/01/2025 for leaving a child alone and unsupervised.
- Violation
8VAC20-780-340-F · Children under 10 years of age always shall be within actual sight and sound supervision of staff.
On 04/01/2025, 5 children were left in the care of Applicant 1 in the lobby of the center for approximately 1 minute and 37 seconds. During this time, the children were not within the actual sight and sound supervision of center staff. On 04/01/2025, Child 1 (5 years old) exited the center through the front door of the facility and was outside of the building for approximately 1 minute 24 seconds before being found by their parent. Child 1 was not within actual sight and sound supervision of staff during this time.
- Violation
8VAC20-780-80-B · COMPLAINT RELATED
The center shall inform the department?s representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention. Child 1 (2 years old) sustained an injury, while under the supervision of the center on 02/17/2025, that required outside medical attention. The center did not notify the department that the injury occurred.
- Violation
8VAC20-780-40-E · REPEAT VIOLATION
Centers shall be in compliance with the center?s own policies and procedures that are required by the standards. The center?s discipline policy prevents the use of abusive language and corporal punishment, including hitting, spanking, beating, shaking, pinching, and other measures that produce physical pain. Staff 1 did not follow the center?s discipline policy on 01/23/2025 when they used corporal punishment on Infant 1 (14 months old) for biting another infant. Staff 1 struck Infant 1 in the face, resulting in the child stumbling backwards, and then pointed their finger at Infant 1 and scolded the infant for their behavior.
- Violation
8VAC20-780-130-E · The center shall obtain documentation of additional immunizations once every six months for children under the age of two years.
The additional immunizations for Child 2 (14 months old) were overdue by 6 months.
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The May 6, 2026 inspection noted: “Staff 1 threatened to have Child 2?s guardian come to the center to physically punish the child.” — what has changed since then?
- 2The Jan 13, 2026 inspection noted: “Child 1 (age 7 months), who has been enrolled for 4 months, has a diagnosed food allergy and did not have written care plan in their record.” — what has changed since then?
- 3The Oct 6, 2025 inspection noted: “There was not a completed sworn statement available for Stall 2.” — what has changed since then?
Data synced from Virginia Department of Education, Office of Child Care Licensing · Source records · Report an error