Home VA Roanoke Shepherd's Care Day School

Shepherd's Care Day School

728 Highland Avenue SE, Roanoke VA 24013 · License #418476 · Child Day Center

Two Year
Capacity 185 childrenAges 0 mo – 12 yrLast inspected May 6, 2026
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Contact

Director
Mrs. Latisha Patterson
Website
Add via profile claim
Address
728 Highland Avenue SE, Roanoke VA 24013 · Directions
State licensing specialist
Rebecca Forestier · (540) 309-2835

Hours

Not published by the state. Owners can add hours via profile claim.

Care & schedule

When they operate

Child Day Center

Ages served

Birth - 12 years 11 months
  • Accepts Child Care Subsidy Program
  • Licensed for 185 children
14
Violations, past 3 yrs
From inspections (not complaints)
0
High-risk violations
Serious / high-risk non-compliance
0
Substantiated complaints
Published by Virginia VDOE
29
Inspections, past 3 yrs
Monitoring & assessments

How this facility compares

Violations per inspection, 3-yr
This facility
0.5
Virginia average
0.5

Inspection history & violations

Source: Virginia Department of Education, Office of Child Care Licensing
May 6, 2026 — Monitoring Inspection
1 violation cited · view state record
1 violation
Jan 13, 2026 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
Nov 21, 2025 — Complaint-Related Inspection
No violations cited · view state record
Clean
Oct 6, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
Aug 12, 2025 — Monitoring Inspection
No violations cited · view state record
Clean
Aug 12, 2025 — Monitoring Inspection
No violations cited · view state record
Clean
Aug 12, 2025 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Aug 12, 2025 — Renewal Inspection
1 violation cited · view state record
1 violation
Jun 25, 2025 — Complaint-Related Inspection
No violations cited · view state record
Clean
May 28, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-290-A-3 · REPEAT VIOLATION

    In areas used by preschool age or younger children, electrical outlets shall have protective covers. There were two uncovered electrical outlets in the hallway near the upstairs women?s restroom; the children were seated in the hallway by the uncovered outlets during a restroom break. There were two uncovered electrical outlets in the downstairs women?s restroom used by children.

    View state record

Apr 11, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-340-F · REPEAT VIOLATION

    Children under 10 years of age always shall be within actual sight and sound supervision of staff. On 04/10/2025, Child 1 (4 years old) was left lying on the carpet in Classroom 1 for approximately 10 minutes while the class went into the hallway, directly outside of the classroom, for a restroom break following rest time. Child 1 was not within actual sight and sound supervision of staff during this time. The center was previously cited on 04/01/2025 for leaving a child alone and unsupervised.

    View state record

Apr 2, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-340-F · Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    On 04/01/2025, 5 children were left in the care of Applicant 1 in the lobby of the center for approximately 1 minute and 37 seconds. During this time, the children were not within the actual sight and sound supervision of center staff. On 04/01/2025, Child 1 (5 years old) exited the center through the front door of the facility and was outside of the building for approximately 1 minute 24 seconds before being found by their parent. Child 1 was not within actual sight and sound supervision of staff during this time.

    View state record

Feb 21, 2025 — Complaint-Related Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-80-B · COMPLAINT RELATED

    The center shall inform the department?s representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention. Child 1 (2 years old) sustained an injury, while under the supervision of the center on 02/17/2025, that required outside medical attention. The center did not notify the department that the injury occurred.

    View state record

Jan 24, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-40-E · REPEAT VIOLATION

    Centers shall be in compliance with the center?s own policies and procedures that are required by the standards. The center?s discipline policy prevents the use of abusive language and corporal punishment, including hitting, spanking, beating, shaking, pinching, and other measures that produce physical pain. Staff 1 did not follow the center?s discipline policy on 01/23/2025 when they used corporal punishment on Infant 1 (14 months old) for biting another infant. Staff 1 struck Infant 1 in the face, resulting in the child stumbling backwards, and then pointed their finger at Infant 1 and scolded the infant for their behavior.

    View state record

Jan 24, 2025 — Monitoring Inspection
No violations cited · view state record
Clean
Jan 24, 2025 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Jan 24, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
Sep 16, 2024 — Monitoring Inspection
No violations cited · view state record
Clean
Aug 27, 2024 — Complaint-Related Inspection
No violations cited · view state record
Clean
Jul 29, 2024 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean

Questions to ask on your tour

Generated from this facility's specific inspection record

  1. 1The May 6, 2026 inspection noted: “Staff 1 threatened to have Child 2?s guardian come to the center to physically punish the child.” — what has changed since then?
  2. 2The Jan 13, 2026 inspection noted: “Child 1 (age 7 months), who has been enrolled for 4 months, has a diagnosed food allergy and did not have written care plan in their record.” — what has changed since then?
  3. 3The Oct 6, 2025 inspection noted: “There was not a completed sworn statement available for Stall 2.” — what has changed since then?

Data synced from Virginia Department of Education, Office of Child Care Licensing · Source records · Report an error