Home › VA › Portsmouth › Heavenly Hearts Learning Academy
Heavenly Hearts Learning Academy
3421 Portsmouth Boulevard, Portsmouth VA 23701 · License #1109387 · Child Day Center
Contact
- Director
- Serena Mann
- Phone
- (757) 393-0569
- Website
- Add via profile claim
- Address
- 3421 Portsmouth Boulevard, Portsmouth VA 23701 · Directions
- State licensing specialist
- Trisha Brown · (757) 404-2601
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- Accepts Child Care Subsidy Program
- Licensed for 33 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Virginia Department of Education, Office of Child Care Licensing- Violation
8VAC20-780-500-B · A nonabsorbent surface for diapering or changing shall be used. Staff report changing children who are potty training and wearing pull-ups while they are standing up in front of the toilet and not on a diaper changing surface as required.
- Violation
22.1-289.035-B-3 · The center must request a search of the central registry prior to the employee's first day of employment. Staff #1, who had been employed for 18months, did not have any documentation that a central registry search was requested. Staff #2 has been employed for 6 months, did not have any documentation that a central registry search was requested. Both staff were observed working alone with children.
- Violation
22.1-289.035-B-3 · The center must request a search of the central registry prior to the employee's first day of employment. Staff #1, who had been employed for an unknown length of time, did not have documentation that a central registry search was requested. Staff #3 who was employed for ten days did not have documentation of a central registry search finding.
- Violation
8VAC20-780-60-A · Documentation of child updates and confirmation of up-to-date information in the child's record. Three out of five records reviewed did not have documentation of information update after 2023.
- Violation
8VAC20-780-80-A · For each group of children, the center shall maintain a written record of daily
attendance that documents the arrival and departure of each child in care as it occurs. The attendance documentation available showed nine children present. However, there were ten children present for care.
- Violation
22.1-289.035-B-4 · Based on record review and interview the center failed to ensure that background checks are requested within required time frames.
Evidence: 1 - The record for Staff #2 has a documented date of hire as June 10, 2023 and documentation that she resided in North Carolina within the past five years. However, the out of state background check was not requested until October 18, 2023. 2 - The owner stated that the out of state background check was requested on October 18, 2023.
- Violation
22.1-289.035-B-4 · Based on record review and interview the center failed to obtain out of state background checks as required.
Evidence: 1 - The record for Staff #3 contains documentation that the staff resided in North Carolina within the past five years. However, there was not a central registry finding from North Carolina on file for Staff #3 2 - The owner confirmed that there was not an out of state central registry report on file for Staff #3.
- Violation
8VAC20-780-270-A · Based on observation and interview the center failed to ensure that areas and equipment are maintained in safe and operable condition.
Evidence: Outside: If children were to fall on either of these items serious injury could result. 1 - There was a metal pole protruding out of tree within reach of children on the playground. 2 - There are broken metal fencing links sticking out of tree within reach of children on the playground. Inside: 1 - In the kitchen there was a top loading freezer without a child proof latch that was within reach of children. 2 - In the infant care room there was a shelf approximately six feet tall that is not secured to the wall and poses a toppling hazard. 3 - There are items stored in closet with the hot water heater that are of combustible materials and pose a fire hazard. a. Some of the items in the closet are touching the hot water heater.
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Nov 4, 2024 inspection noted: “attendance that documents the arrival and departure of each child in care as it occurs. The attendance documentation available showed nine children present. How…” — what has changed since then?
- 2The Oct 25, 2023 inspection noted: “Evidence: 1 - The record for Staff #2 has a documented date of hire as June 10, 2023 and documentation that she resided in North Carolina within the past five y…” — what has changed since then?
- 3The Sep 14, 2023 inspection noted: “Evidence: 1 - The record for Staff #3 contains documentation that the staff resided in North Carolina within the past five years. However, there was not a centr…” — what has changed since then?
Data synced from Virginia Department of Education, Office of Child Care Licensing · Source records · Report an error