Home VA Portsmouth Children's Harbor - Olde Towne

Children's Harbor - Olde Towne

620 London Street, Portsmouth VA 23704 · License #763786 · Child Day Center

Two Year
Capacity 120 childrenAges 1 mo – 10 yrLast inspected May 21, 2026
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Contact

Director
Ms. Shikiya Rogers
Website
Add via profile claim
Address
620 London Street, Portsmouth VA 23704 · Directions
State licensing specialist
D'Nae Goodwin · (757) 404-3063

Hours

Not published by the state. Owners can add hours via profile claim.

Care & schedule

When they operate

Child Day Center

Ages served

1 month - 10 years 11 months
  • Accepts Child Care Subsidy Program
  • Licensed for 120 children
8
Violations, past 3 yrs
From inspections (not complaints)
0
High-risk violations
Serious / high-risk non-compliance
0
Substantiated complaints
Published by Virginia VDOE
12
Inspections, past 3 yrs
Monitoring & assessments

How this facility compares

Violations per inspection, 3-yr
This facility
0.7
Virginia average
0.5

Inspection history & violations

Source: Virginia Department of Education, Office of Child Care Licensing
May 21, 2026 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.035-B-1 · The center is required to obtain a completed sworn statement prior to the employee's first day of employment. The sworn statement for Staff #1 was not obtained prior to the employee's first day of employment, which is required.

    View state record

Oct 21, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-130-E · Repeat Violation

    The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional immunization documentation for Child #1 were not obtained, which is required for children under two years of age.

    View state record

Oct 21, 2025 — Complaint-Related Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-350-C · When the inspector arrived at the center, there were 17 children and only three staff members in a school age classroom. The youngest child present was six months, requiring the ratio to be 1:4. The mixed age group required two additional staff members to meet the required staff-to-children ratio.

    View state record

Oct 21, 2025 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
May 30, 2025 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-790-600-D-1 · All staff who work directly with children shall have: current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration.

    The CPR certification for Staff #1 (employed for two years) did not include an in-person competency demonstration, which is required.

    View state record

May 30, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-40-E · The operational responsibilities of the licensee shall include ensuring that the center's services are maintained in compliance with standards and the center's own policies and procedures.

    The center's discipline policy states that "there will never be physical punishment or any disciplinary action, which involves the following: rough handling." On 5/5/25, Staff #1 did not follow the center's discipline policy. The staff member roughly handled a child in a classroom, in response to the child's behavior in the classroom. This goes against both, the center's policy and standards.

    View state record

May 30, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.011-F · The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises.

    The findings of the most recent inspection were not posted, which is required.

    View state record

Jan 17, 2025 — Complaint-Related Inspection
No violations cited · view state record
Clean
Nov 15, 2024 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Nov 15, 2024 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.035-B-3 · Centers are required to receive central registry search results in the required timeframe (prior to July 1, 2024).

    The record for Staff #1 (hired before July 1, 2024) contained central registry results that were received after the 30-day timeframe.

    View state record

Apr 15, 2024 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Apr 15, 2024 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-270-A · Based on observation, the center did not ensure that areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition.

    Evidence: 1. The following physical plant violations were observed in the center. a. The toddler classroom had peeling paint on the wall in the kitchen play area accessible to children. b. The four and five year old classroom had a broken handle on one of the storage cabinets accessible to children creating a pinching hazard. c. The outdoor playground has several large metal bolts along the perimeter of the area that are approximately an inch and a half in diameter that were protruding out of the ground posing as a tripping and snagging hazard. 2. Staff #1 (Director) confirmed the physical plant violations in each area.

    View state record

Feb 28, 2023 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-340-F · Based on interviews, record review and video footage, it was determined that the center did not ensure that children under 10 years of age always be within actual sight and sound supervision of staff.

    Evidence: 1. On February 21, 2023, at approximately 4:25pm, Child #1, age 4 year old, was left outside on the playground alone for approximately 5 minutes. 2. Staff #4 confirmed that while taking out the trash in the later afternoon, they observed Child #1 alone on the playground without adult supervision and with no other individuals on the playground. 3. Staff #2 was approached by Staff #4 that they saw Child #1 on the playground alone without adult supervision. Staff #2 approached Staff #3, child?s teacher, regarding how many children were in their classroom. Staff #3 was not aware that they were missing a child until they were informed by Staff #2. 4. Staff #3 which is Child #1?s teacher, confirmed on a written statement to Children?s Harbor that they were missing a child when back into the classroom from the playground. 5. In reviewing the video footage of the date and time of the incident, Staff #3 is observed lining up the children to go back inside the building from the playground leaving Child #1 alone on the playground. Staff #3 is observed to be ahead of all the children in line not looking back at the class walking and facing forward towards the entrance of the building. 6. In reviewing the video footage of the date and time of the incident, it was observed that Child #1 was alone on the playground for approximately 5 minutes without sight and sound supervision of staff.

    View state record

Feb 28, 2023 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Feb 28, 2023 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289-036-B-4 · Based on record review and interview, it was determined that the center did not ensure that they obtain a copy of the results of a criminal record and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.

    Evidence: 1. The record for Staff #3, (date of hire 12/07/2022) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia. The sworn statement signed 01/09/22, indicated Staff #3 had previously lived outside of the state of Virginia within the last five years. 2.The record for Staff #4, (date of hire 02/13/2023) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia. The sworn statement signed on 02/09/2023, indicated Staff #4 had previously lived outside of the state of Virginia within the last five years. 3. Administrative Staff #1 confirmed the required background checks were not requested or completed for both Staff #3 and Staff #4.

    View state record

Aug 26, 2022 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-280-B · Based on observation, and interview, it was determined that the center did not ensure that hazardous substances such as cleaning materials be kept in a locked place using a safe locking method that prevents access by children.

    Evidence: 1. In the first preschool classroom, there was a clear bottle of bleach water on the counter, disinfectant wipes, and an aerosol spray can that were in reach and accessible to children. 2. In the school and common area bathroom, there is an aerosol spray can in reach of children with a warning label stating, ?Danger, eye irritation.? 3. In the second preschool classroom, there was an unlocked cabinet of disinfectant wipes, detergent, and disinfectant spray accessible to children with warning labels stating, ?Keep out of reach of children.? 4. Staff #1 confirmed that the two preschool rooms and bathroom contained unlocked hazardous substances in reach and accessible to children.

    View state record

Aug 25, 2022 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-790-600-D-2 · Based on record review and interview, it was determined that the vendor did not ensure that for each staff person there be a certification of first aid and cardiopulmonary resuscitation.

    Evidence: 1. Staff #2 has an expired First Aid and CPR certification dated April 13, 2022. 2. Staff #1 confirmed that Staff #2 has expired First Aid and CPR.

    View state record

Mar 29, 2022 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Mar 29, 2022 — Renewal Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-270-A · Based on observation it was determined the center did not ensure that all areas and equipment of the center inside and outside, were maintained in a clean, safe and operable condition.

    Evidence: 1. There were 3 frayed carpets in the young toddler room. 2. The flooring in the bathroom of the 3-4 year old room was separating from the wall and was cracked. 3. There were some peeling paint in the 3-4 year old room on the bathroom door and on the outdoor play equipment. 4. There were frayed retractable gates in the center.

    View state record

Aug 13, 2021 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean

Questions to ask on your tour

Generated from this facility's specific inspection record

  1. 1The Oct 21, 2025 inspection noted: “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional immunization documen…” — what has changed since then?
  2. 2The May 30, 2025 inspection noted: “The CPR certification for Staff #1 (employed for two years) did not include an in-person competency demonstration, which is required.” — what has changed since then?
  3. 3The May 30, 2025 inspection noted: “The center's discipline policy states that "there will never be physical punishment or any disciplinary action, which involves the following: rough handling." O…” — what has changed since then?

Data synced from Virginia Department of Education, Office of Child Care Licensing · Source records · Report an error