KinderCare Learning Center - Pocoshock

8VAC20-780-400-B · 8VAC20-780-400-B

Behavior guidance shall be constructive in nature, age and stage appropriate and shall be intended to redirect children to appropriate behavior and resolve conflict. It was reported to licensing during staff interviews on 08/27/2025 and 09/04/2025 that S1, on multiple occasions threatened C1 (two years old) ?to pop? and ?to call C1?s father? as a consequence for the child?s misbehavior in the classroom.

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22VAC40-185-40-E · Based on review of records and interviews, the licensee did not ensure operational responsibilities that the center's activities, services and facilities are maintained in compliance with the center's own policies and procedures that are required by Standards for Licensed Child Day Centers

Evidence: 1. The center's procedures for departure of children were not followed when Staff #1 released Child #1 to an individual believed to be the grandparent of Child #1. 2. The center's policy for releasing children to authorized person states "if a partner cannot positively identify an authorized individual, he or she must request government issued photo identification. The partner must then compare the information on the photo identification to the names listed in the primary and emergency contact and release sections of the enrollment agreement. The person must be positively identified as one of the authorized individuals in order to pick up the child." 3. Staff #1 admitted to releasing Child #1 to an unauthorized individual without checking the individual's photo identification or the child's registration for names listed as authorized to pick the child up. Staff #1 stated she had not ever previously seen the individual she released the child to. Staff #1 acknowledged she was aware of the center's policy and procedures for departure of children. 4. After review of Child #1's record, the individual Child #1 was released to, was not listed on the child's registration form as an authorized individual to pick up the child nor as an emergency contact. 5. Administration confirmed Staff #1 released Child #1 without checking documentation of photo identification and the child's registration for the list of authorized individuals to pick the child up.

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8VAC20-780-350-B-1 · Complaint related/Repeat Violation/Systemic Deficiency: The required ratio for children birth to 16 months is one staff per four children.

Staff to Child ratio sheet for the infant classroom on 5/29/2026 had documentation of the following: 1. Two staff supervising 10 infants (birth to 16 months old) from 8:35am-10:25am 2. Three staff supervising 16 infants (birth to 16 months old) from 10:25am- approximately 11:44am 3. Three staff supervising 14 infants(birth to 16 months old) from 11:44am-12:20pm 4. Three staff supervising 13 infants(birth to 16 months old) from 12:20pm- approximately 2:10pm

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8VAC20-780-350-B-1 · Repeat Violation

The required ratio for children birth to 16 months is one staff per four children. 1. The Child Supervision Record for the Infant Homeroom dated 12/23/2025 documented 6 children with 1 staff at the 7:00 a.m. and 8:00 a.m. Name-to-Face Check. 2. The Child Supervision Record for the Infant Homeroom dated 12/15/2025 documented between 6:30 a.m. and 7:20 a.m. 6 children with 1 staff. 3. The Child Supervision Record for the Infant Room dated 01/16/2026 documented between 6:30 a.m. and 8:40 a.m. 7 infants with 1 staff. 4. The Child Supervision Record for the Infant Home Room dated 01/21/2026 documented between 7:04 a.m. and 7:40 a.m. 12 children with 2 staff. 5. The Child Supervision Record for the Infant Room dated 01/02/2026 documented between 8:50 a.m. and 9:16 a.m. 5 infants with 1 staff. 6. The Child Supervision Record for the Infant Homeroom dated 01/02/2026 documented 9 children with 1 staff at the 8:03 a.m. Name-to-Face Check. 7. The Child Supervision Record for the Infant Room dated 02/09/2026 documented 13 children with 4 staff at the 10:40 a.m. and 12:44 p.m. Name-to-Face Check. 8. The Child Supervision Record for the Infant Homeroom dated 02/10/2026 documented 9 children with 2 staff at 8:37 a.m. Name-to Face Check.

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8VAC20-780-350-B-1 · The required ratio for children birth to 16 months is one staff per four children.

1. The Child Supervision Record for the Infant Homeroom dated 12/10/2025 documented: 9 children with 2 staff between 8:16 a.m. and 8:20 a.m.; 9 children with 2 staff between 10:34 a.m. and 11:37 a.m.; and 9 children with 2 staff at 2:00 p.m. 2. The Child Supervision Record for the Infant Homeroom dated 12/18/2025 documented 8 children with 1 staff between 7:19 a.m. ? 7:43 a.m. and 8 children with 1 staff between 7:43 a.m. and 7:46 a.m.

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8VAC20-780-240-B · Repeat Violation

Staff shall complete orientation training prior to the staff member working alone with children and no later than 7 days of the date of assuming job responsibilities. The file for S5 employed for 9 days did not contain documentation of orientation training.

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22.1-289.035-B-1 · The center is required to obtain a completed sworn statement prior to the employee's first day of employment. S1, employed for 28 days did not have a completed sworn statement.

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8VAC20-780-350-B-1 · The required ratio for children ages birth to 16 months is one staff per four children. Licensing inspector while in the infant room pm 08/27/2025 observed the center?s Child Supervision Record (CSR) and that at 2 p.m. staff documented 13 children with 2 staff supervising.

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8VAC20-780-130-E · The center shall obtain documentation of additional immunizations once every six months for a child under the age of two years. C5 under the age of 2 years old and enrolled for 10 months did not have documentation of additional immunizations in the file.

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8VAC20-790-600-F · Staff shall complete annually the department?s health and safety update course. The record for S5 did not contain documentation of this annual training since 09/20/2023.

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8VAC20-780-40-E · The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with the center's own policies and procedures that are required by these standards. The center failed to notify the parent of C1 of an injury when it occurred on 10/24/2024. The injury was observed by the parent when the child was leaving the center for the day. S1 acknowledged not notifying the parent of C1 of the injury and the provision of first aid when it occurred. Center policy requires that parents be contacted about any injury more serious than a small scrape.

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8VAC20-780-270-A · The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The infant room was observed to have: the diaper changing table was caked with unidentified debris; multiple crib sheets were stained, yellowed, torn, and had an unidentified debris on them; carpets were stained, and there was debris on top of carpet, dirt and bug carcasses between carpets; and a live bug was observed on floor near where the children?s dining table and chairs.

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8VAC20-780-160-C · Based on staff record review, the provider failed to ensure that two of six staff shall

obtain and submit the results of a follow-up tuberculosis (TB) screening at least every two years or more frequently if recommended. Evidence: The TB screenings for S4 are dated 10/05/2021 and 01/19/2024. The TB screenings for S5 are dated 05/23/2022 and 08/26/2024.

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8VAC20-790-600-F · Based on record review, the provider failed to ensure that staff receive annually the Department?s Health and Safety update course.

Evidence: The record for S3 documented completion of the training on 03/11/2023 and 08/29/2024. The record for S4 documented completion of the training on 01/21/2020 and 08/31/2024. The record for S5 documented completion of the training on 06/06/2022 and 08/30/2024. The record for S6 documented completion of the training on 02/27/2023 and 08/30/2024.

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8VAC20-780-130-A · Based on child record review, the provider failed to obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

Evidence: The record for C11, enrolled 02/05/2024 documented immunizations on 06/03/2024.

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8VAC20-790-600-D-1 · Based on a review of 5 staff records (S1 through S5) and interview with S6, administrator at the time of the inspection, the center failed to ensure that 2 staff (S1 and S3) received certification in first aid and CPR within 90 days of their employment.

Evidence 1) The start date for S1 was documented on the ?Orientation Form? as being on 1/30/23. The start date for S3 was documented on the ?Staff File Sheet? as being on 6/30/23. 2) The staff files of S1 and S3 did not include documentation that they have certification in first aid and CPR. 3) S6 acknowledged that there was no documentation that the center ensured that S1 and S3 received certification in first aid and CPR.

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22.1-289.035-B-4 · (Repeat Violation)

Based on a review of 5 staff records (S1 through S5) and interviews with a center representative S6, the center failed to obtain a sex offender registry check and a child abuse and neglect registry search from the state other than Virginia that S2 resided in within the last 5 years. Evidence: 1) S2 completed a sworn disclosure statement on 6/13/23 documenting that they resided in a state other than Virginia within the last 5 years. 2) There was no documentation in the record of S2 of a sex offender registry check or a child abuse and neglect registry search from that state. 3) CR1 acknowledged that there was no documentation in the file of S2 of a sex offender registry check or a child abuse and neglect registry search from that state.

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