Home VA Madison Heights Step By Step Early Learning Center

Step By Step Early Learning Center

4545 South Amherst HWY, Madison Heights VA 24572 · License #1106504 · Child Day Center

Two Year
Capacity 124 childrenAges 1 mo – 12 yrLast inspected Apr 30, 2026
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Contact

Director
Lois Ann Brown
Website
Add via profile claim
Address
4545 South Amherst HWY, Madison Heights VA 24572 · Directions
State licensing specialist
Rebecca Forestier · (540) 309-2835

Hours

Not published by the state. Owners can add hours via profile claim.

Care & schedule

When they operate

Child Day Center

Ages served

1 month - 12 years 11 months
  • Accepts Child Care Subsidy Program
  • Licensed for 124 children
8
Violations, past 3 yrs
From inspections (not complaints)
0
High-risk violations
Serious / high-risk non-compliance
0
Substantiated complaints
Published by Virginia VDOE
14
Inspections, past 3 yrs
Monitoring & assessments

How this facility compares

Violations per inspection, 3-yr
This facility
0.6
Virginia average
0.5

Inspection history & violations

Source: Virginia Department of Education, Office of Child Care Licensing
Apr 30, 2026 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.035-B-4 · REPEAT VIOLATION

    The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center has not obtained the child abuse and neglect registry search nor the search of the sex offender registry from a state in which Staff 3 has previously resided; Staff 2 who is currently employed and works alone with children.

    View state record

Oct 23, 2025 — Complaint-Related Inspection
No violations cited · view state record
Clean
Oct 23, 2025 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Oct 23, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.035-B-4 · REPEAT VIOLATION

    The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The record for Staff 5, who has been employed for more than 2 months, did not have documentation of requesting a child abuse and neglect registry check nor a sex offender registry check in one state that the staff member has resided in within the preceding 5 years.

    View state record

Aug 6, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.035-B-4 · REPEAT VIOLATION

    The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center did not request a child abuse and neglect registry from one state for Staff 4 prior to employment.

    View state record

May 6, 2025 — Complaint-Related Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-350-C · REPEAT VIOLATION

    When children are in ongoing mixed age groups, the staff-to-children ratio applicable to the youngest child in the group shall apply to the entire group. On 04/22/2025, an infant class and a preschool-aged class were combined for approximately one hour. There were between 16-18 children in the care of 2 staff members during this period of time. The staff-to-child ratio for children from birth to 16 months (1 staff:4 children) was applicable to this group of children. A minimum of 4 staff would have been required for this group.

    View state record

May 6, 2025 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
May 6, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
Nov 13, 2024 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Nov 13, 2024 — Renewal Inspection
1 violation cited · view state record
1 violation
Jan 18, 2024 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Jan 18, 2024 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-770-60-C-2 · 2nd REPEAT VIOLATION

    Based on review of four staff records, the center failed to obtain the finding from a search of the central registry within 30 days of hire. Evidence: 1.Staff # 1 had a documented employment date of 06/12/2023. A return search of the central registry was not in the record. Staff # 5 did not provide documentation when requested. Violation for Staff # 1 previously cited on 07/19/2023 inspection. 2.Staff # 3 had a documented employment date of 09/25/2023. A return search of the central registry was not in the record. Staff # 5 did not provide documentation when requested. 3.Staff # 4 had a documented employment date of 08/29/2023. A return search of the central registry was not in the record. Staff # 5 did not provide documentation when requested.

    View state record

Jul 19, 2023 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Jul 19, 2023 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.035-B-2 · REPEAT VIOLATION

    SYSTEMIC DEFICIENCY Based on review of five staff's records, the center failed to ensure that no person shall be hired for compensated employment prior to the enter obtaining an employment eligibility letter upon completion of a fingerprint background check as required by the Code of Virginia. Evidence: Staff # 4 had a documented employment date of 06/12/2023. A returned letter of eligibility was dated 07/13/2023. Staff # 6 did not provide documentation when requested.

    View state record

Dec 1, 2022 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Dec 1, 2022 — Renewal Inspection
1 violation cited · view state record
1 violation
Jul 13, 2022 — Monitoring Inspection
1 violation cited · view state record
1 violation
Dec 27, 2021 — Monitoring Inspection
1 violation cited · view state record
1 violation
Dec 27, 2021 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean

Questions to ask on your tour

Generated from this facility's specific inspection record

  1. 1The Apr 30, 2026 inspection noted: “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center has not obtained t…” — what has changed since then?
  2. 2The Oct 23, 2025 inspection noted: “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The record for Staff 5, who h…” — what has changed since then?
  3. 3The Aug 6, 2025 inspection noted: “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center did not request a…” — what has changed since then?

Data synced from Virginia Department of Education, Office of Child Care Licensing · Source records · Report an error