KinderCare Education LLC - Pump Road

8VAC20-780-550-O · COMPLAINT RELATED

The center shall notify the parent by the end of the day of any known minor injuries. On 3/16/2026, Child #2, age 2, sustained a minor injury. The parent was not notified of the injury within the required time frame.

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8VAC20-780-40-L · COMPLAINT RELATED

The center shall inform all staff who work with children of children's allergies, sensitivities, and dietary restrictions. Child #1, age two, was fed a restricted food twice. The record of Child #1 included documentation of the restricted food in two places. Administration acknowledged that they were unaware of the dietary restriction, and that it had not been added to the list that is updated and reviewed with staff.

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22.1-289.035-A · REPEAT VIOLATION

The center is required to have employees undergo a background check every five years. Staff #5's repeat sworn statement was completed over 5 months late and their repeat national criminal background check was completed two weeks late.

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8VAC20-780-40-E · COMPLAINT RELATED

The center shall ensure that their activities and services are maintained in compliance with the standards and the center's own policies and procedures that are required by the standards. On 06/04/25, the center was in violation of their discipline policy when Staff #1 yelled at Child #1 to shut up. The center's discipline policies state that positive guidance techniques shall be used. "Employees should use only positive guidance such as redirection, praise and-modeling of pro-social behavior, setting clear expectations and classroom rules, and verbal interventions. The Company defines pro-social behavior skills to be those that children use to interact with others in a respectful and socially appropriate manner resulting in a positive environment and community. Administration acknowledged that Staff #1 did not follow their policy.

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8VAC20-780-270-A · The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

The plastic mulch border located in the preschool playground was cracked/broken in 5 places. The chain link gate in the two year old playground had unraveled metal wire pieces along the bottom that exposed sharp edges.

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8VAC20-790-600-F · Staff who work directly with children shall annually complete the department's health and safety update course.

Staff #3's annual update was missing and over 2 months late. Staff # 6's annual update was missing and 5 days late. Staff #8's annual update was missing and over 2 months late.

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22.1-289.035-A · The center is required to have employees undergo a background check every five years.

The most recent central registry check for staff #1 was overdue by over 1 month.

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8VAC20-780-160-A · Based on a review of eight staff records and interview, the center did not ensure to obtain documentation of a negative tuberculosis (TB) screening for one staff at the time of employment and prior to coming into contact with children. The documentation must have been completed within the last 30 calendar days of the date of employment and be signed by a physician, physician's designee, or an official of the local health department.

Evidence: 1. The record of staff #3 (date of employment: 9/9/2024) contained a TB screening dated 7/30/2024. 2. Administration acknowledged that the TB screening had not been completed within the last 30 calendar days of the date of employment.

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