Home VA Henrico Heavenly Playhouse Childcare Center

Heavenly Playhouse Childcare Center

10613 Patterson Avenue, Henrico VA 23238 · License #1108243 · Child Day Center

Two Year
Capacity 97 childrenAges 1 mo – 12 yrLast inspected May 18, 2026
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Contact

Director
Krysta Ms. Shinn
Website
Add via profile claim
Address
10613 Patterson Avenue, Henrico VA 23238 · Directions
State licensing specialist
Lauren Bickford · (540) 280-0742

Hours

Not published by the state. Owners can add hours via profile claim.

Care & schedule

When they operate

Child Day Center

Ages served

1 month - 12 years 11 months
  • Accepts Child Care Subsidy Program
  • Licensed for 97 children
8
Violations, past 3 yrs
From inspections (not complaints)
0
High-risk violations
Serious / high-risk non-compliance
0
Substantiated complaints
Published by Virginia VDOE
16
Inspections, past 3 yrs
Monitoring & assessments

How this facility compares

Violations per inspection, 3-yr
This facility
0.5
Virginia average
0.5

Inspection history & violations

Source: Virginia Department of Education, Office of Child Care Licensing
May 18, 2026 — Complaint-Related Inspection
No violations cited · view state record
Clean
Mar 19, 2026 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-40-E · The licensee shall include ensuring that the center's activities and services are maintained in compliance with the standards and the center's own policies and procedures that are required by these standards.

    The center's discipline policy to include acceptable and unacceptable discipline states that staff will model appropriate behavior and redirect children and restricting movement through binding or typing is forbidden. Staff #1 stated that on 3/09/2026, Child #1 repetitively placed their hands in their mouth which resulted in the child's saliva coming into contact with undesired surfaces and other children. To prevent the behavior, Staff #1 placed tape around the child's hands for approximately 6 minutes before it was removed. Administration acknowledged that the actions of Staff #1 were a violation of the center's policies.

    View state record

Jan 23, 2026 — Complaint-Related Inspection
No violations cited · view state record
Clean
Jan 23, 2026 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-270-A · The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

    In the toddler/twos room, an outlet cover/plate was broken and a gap was exposed. Children were playing next to the broken plate which was within their reach.

    View state record

Jul 28, 2025 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-160-C · A tuberculosis (TB) screening is required every two years from the last screening.

    Staff #3's updated screening was due over 2 months ago. The updated screening had not yet been completed.

    View state record

Jul 28, 2025 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Jan 9, 2025 — Renewal Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-270-A · REPEAT VIOLATION

    The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The half door leading into the two year old classroom had chipped and peeling paint. The children could reach the areas that were peeling.

    View state record

Jan 9, 2025 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Aug 26, 2024 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-790-600-F · Based on a review of five staff records and interview, the vendor did not ensure that one staff annually completed the department's health and safety update course as required.

    Evidence: 1. The record of staff #2 (date of employment: 1/19/2022) contained an annual update course dated 2/7/2023. 2. The vendor acknowledged that the staff member did not complete the annual update course by 2/7/2024.

    View state record

Aug 26, 2024 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-160-C · Based on a review of five staff records and interview, the center did not ensure to obtain documentation of a negative tuberculosis (TB) screening for one staff at least every two years from the date of the first initial screening or testing, or more frequently as if recommended by a licensed physician or the local health department.

    Evidence: 1. The record of staff #2 (date of employment: 1/19/2022) contained a TB screening dated 1/11/2022. 2. Administration acknowledged that staff #2 did not submit the results of a follow up TB screening.

    View state record

Jun 11, 2024 — Complaint-Related Inspection
No violations cited · view state record
Clean
Apr 1, 2024 — Complaint-Related Inspection
No violations cited · view state record
Clean
Apr 1, 2024 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
Apr 1, 2024 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    22.1-289.035-B-4 · Based on a review of staff records and interview, the center did not ensure to request an out of state child abuse and neglect background check for one staff by the end of the 30th date of employment from any state in which the individual had resided in the preceding five years as required.

    Evidence: 1. The record of staff #4 (date of employment: 10/16/2023) contained a sworn statement that indicted that the staff resided out of state within the preceding 5 years. The record did not contain a central registry request for the state listed. 2. Administration acknowledged that the request was not in the record and had not been completed.

    View state record

Aug 23, 2023 — Monitoring Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-570-E · Based on observation and interview, the center did not ensure that prepared infant formula was dated and labeled with the child's name as required.

    Evidence: 1. On 8/23/2023, 6 bottles of formula were observed in the refrigerator that did not contain a name or date. 2. Administration acknowledged that the bottles were not labeled or dated.

    View state record

Aug 23, 2023 — Self-Reported Serious Incident Inspection
No violations cited · view state record
Clean
May 31, 2023 — Complaint-Related Inspection
No violations cited · view state record
Clean
May 19, 2023 — Complaint-Related Inspection
No violations cited · view state record
Clean
Jan 9, 2023 — Self-Reported Serious Incident Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-790-600-F · Based on a review of five (5) staff records and interview, the vendor did not ensure that one (1) staff who worked directly with children annually completed the department's health and safety update course as required.

    Evidence: 1. The record of staff #2 (date of employment: 9/23/2019) did not contain a 2022 annual health and safety training certificate. 2. The vendor acknowledged that it had not been completed by staff #2.

    View state record

Jan 9, 2023 — Renewal Inspection
1 violation cited · view state record
1 violation
  • Violation

    8VAC20-780-520-C · Based on observation and interview, the center did not ensure that when diaper ointment or cream is used, the requirements were met.

    Evidence: 1. Aquaphor was observed that was not labeled with the child's name as required. 2. Administration acknowledged that the Aquaphor diaper ointment was not labeled.

    View state record

Questions to ask on your tour

Generated from this facility's specific inspection record

  1. 1The Mar 19, 2026 inspection noted: “The center's discipline policy to include acceptable and unacceptable discipline states that staff will model appropriate behavior and redirect children and res…” — what has changed since then?
  2. 2The Jan 23, 2026 inspection noted: “In the toddler/twos room, an outlet cover/plate was broken and a gap was exposed. Children were playing next to the broken plate which was within their reach.” — what has changed since then?
  3. 3The Jul 28, 2025 inspection noted: “Staff #3's updated screening was due over 2 months ago. The updated screening had not yet been completed.” — what has changed since then?

Data synced from Virginia Department of Education, Office of Child Care Licensing · Source records · Report an error