KinderCare Learning Centers

22.1-289.023-A · The center is required to ensure they post a copy of the Notice of Intent in a prominent place at each public entrance to the licensed premises to advise consumers of serious or persistent violations. The Notice of Intent was not posted at the center as required.

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8VAC20-780-340-A · REPEAT VIOLATION

When staff are supervising children, they shall always ensure their care, protection, and guidance. 1. The Preschool classroom was observed for approximately an hour, during which children were running around the classroom, throwing toys, climbing on the windowsill wedging themselves between the window and diaper table, standing on the arm of a small couch, standing on a bookcase, crying, and attempting to leave the classroom. Child #1 (age 3) pushed Child #2 (age 3) hard into the wall, making an audible thud when Child #2 hit his head against the wall. Child #2 began crying in front of Staff #1. Staff #1 did not respond to the incident and began to walk in another direction away from the children. A child put another child in a headlock. Staff #1 was sitting on the floor behind a bookcase and unable to see the children and Staff #2 was in the bathroom with children. Neither staff were able to intervene nor witness the incident. The child put in the headlock cried out loud while in the headlock. A child hit another in the face with a wooden block, causing that child to cry. Staff #1 was unable to witness the incident because the staff was sitting on the floor by a bookcase, which blocks sight of the children on the other side of it. Child #2 (age 3) chased child #3 (age 3) across the room and then pushed child #3 into the cubbies, causing child #3 to hit his head and cry. 2. Child #4 (age 2) had been receiving services at the center from an outside agency for several months on a weekly basis for approximately an hour each session. The center indicated that on occasion the individual from the outside agency is alone with child #3 for therapy. Administration did not have documentation of the individual?s name or agency or written parent authorization but allowed that individual into the center, the classroom and alone with child #3.

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8VAC20-780-270-A · Repeat Violation

Systemic Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. 1. The licensing inspector tripped over a rug in the 2 year old classroom that was too large for the space and folded upwards against the counter, causing a tripping hazard.

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8VAC20-780-440-B · Repeat Violation

Cribs, cots, rest mats, and beds shall be identified for use by a specific child. A crib in Infant B was not identified for use by a specific child.

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8VAC20-780-245-M · Training documentation is required to be kept in a manner that allows for identification by an individual staff member, is considered part of the staff member's record, and shall include 1) name of staff, 2) training topic, 3) evidence that training on each topic required in this section has been completed, 4) training delivery method, 5) the entity or individual providing the training, 6) the number of training hours or credit hours received, and 7) the date of the training.

Training documents for staff #6, #7, and #8 did not include the training delivery method or the number of training hours or credit hours received.

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8VAC20-780-40-M · The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential. The allergy list in each classroom of the center was not updated to include children in care with allergies and intolerances.

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8VAC20-780-40-E · Repeat Violation

The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance the center?s own policies and procedures that are required by these standards. The center?s procedures for identifying where attending children are at all times includes utilizing Name-to-Face when moving between locations. Before the staff cross the first and last threshold staff are to complete name-to-face checks. On May 16, 2025, Staff #1 and staff #2 did not complete name-to-face checks when moving from the playground to the classroom, leaving child #1 (two years old) alone outside for approximately 30 seconds.

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22.1-289.035-A · The center is required to have employees undergo a background check every five years. The most recent fingerprint check for staff #4 was five days late and the most recent central registry result was dated 10/21/19, making it more than five months overdue at the time of inspection.

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8VAC20-780-270-A · Repeat Violation

Systemic Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. 1. Visible dirt/debris and a cobweb were found on the floors and along baseboards in the downstairs classrooms and hallways. Pieces and crumbs of orange cheddar chips served the previous day were under all six tables and on the round carpet in the school-age room. 2. The downstairs children?s bathrooms contained toilet paper on the floor, visible dirt shoeprints and dirt around the toilet. 3. A child in the 2-year-old class took the salad tongs from the counter and played with them and then placed them on the children?s table. Staff #1 then rinsed the tongs off with water and used them to serve food. 4. There were several cracked and broken floor tiles throughout the center.

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8VAC20-780-350-B-2 · The required ratio for children ages 16 to 24 months is one staff per five children. The child supervision record for the toddler room indicates on January 9, 2025, there were thirteen children in the care of only one staff from 1:47 p.m. to 1:57 p.m. and there were thirteen children in the care of only two staff from 2:30 p.m. to 2:51 p.m. (youngest child 16 months old).

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8VAC20-780-340-A · Repeat Violation

Systemic Violation When staff are supervising children, they shall always ensure their care, protection, and guidance. On January 7, 2025, staff #1 observed infant #1 and two other infants trying to climb out of their cribs and did not intervene. Infant #1 (age 14 months) fell from a crib to the ground, receiving a contusion to the head.

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8VAC20-780-40-E · Repeat Violation

Systemic Violation The center is required to follow its own discipline policies. 1. Staff #1 did not follow the center's discipline policy to use positive verbal interactions, as staff cursed at toddlers. 2. Staff #1 did not follow the center's discipline policy that prohibits any kind of physical discipline and pushing. Child #1 received a bloody lip after being pushed on a cot by staff #1.

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8VAC20-780-160-A · Repeat Violation

Systemic Violation Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #2's TB was dated over a month prior to employment.

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8VAC20-780-40-E · Repeat Violation

The center is required to follow it's own policies for medication procedures. Four staff didn't follow the center's medication policy. The correct medication was not administered to child #1 on six different occasions.

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