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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › TX › West Lake Hills › Primrose School of West Lake Hills
3423 BEE CAVES RD STE A100, West Lake Hills TX 78746-6671 · License #1661183 · Center · Licensed Center
When they operate
Ages served
Disposition: No Deficiencies Cited
During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick.
Disposition: Deficiency Cited
The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm.
Disposition: Deficiency Cited
This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
A caregiver did not show good judgment when she duct taped a child's shoes to his feet.
Disposition: Deficiency Cited
Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.
Disposition: Deficiency Cited
Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
746.3417(3) · Children Handwashing After Toileting or Diapering
A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
Corrected Corrected by Aug 26, 2024
Category: health medication. Marked corrected in the state record.
746.1205(a)(2) · Responsibilities of Caregivers - Know number of children responsible for
Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.
Corrected Corrected by Aug 26, 2024
Marked corrected in the state record.
746.1301(a)(1)(A) · Training Requirements for Employees, Caregivers, and Directors - Orientation
Eight out of the ten staff files reviewed did not have proof of orientation to the center.
Corrected Corrected by Aug 20, 2024
Category: recordkeeping. Marked corrected in the state record.
746.3417(3) · Children Handwashing After Toileting or Diapering
A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
Corrected Corrected by Aug 19, 2024
Category: health medication. Marked corrected in the state record.
746.1205(a)(2) · Responsibilities of Caregivers - Know number of children responsible for
One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.
Corrected Corrected by Oct 2, 2023
Marked corrected in the state record.
746.2421(b) · Written Feeding Instructions - Review and Update Every 30 Days
Current feeding instructions for four children were not available for review.
Corrected Corrected by Oct 6, 2023
Marked corrected in the state record.
746.3401(a) · Annual Sanitation Inspection
The required annual sanitation inspection was not available for review.
Corrected Corrected by Nov 10, 2023
Category: physical safety. Marked corrected in the state record.
746.2426 · Infant May Not Sleep in a Restrictive Device
During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.
Corrected Corrected by Oct 20, 2022
Category: physical safety. Marked corrected in the state record.
746.3819 · Food Allergy Emergency Plan Signed by Parents and Health Care Professional
There were more than one food allergy plan that did not have the parent's signature.
Corrected Corrected by Dec 3, 2021
Category: health medication. Marked corrected in the state record.
746.4135(b) · Children's Products- Annual Certification
The Children's Product certificates was last updated on 3-11-2020.
Corrected Corrected by Nov 24, 2021
Marked corrected in the state record.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited