• Medium

  747.603(a)(3) · Children's Records - Health Statement

  One child's file was missing a health statement from a healthcare professional after 12 months of being enrolled.

  Corrected Corrected by Sep 12, 2025

  Category: health medication. Marked corrected in the state record.

• Medium

  747.501(9) · Written Operational Policies - Parent Rights

  The operational policies did not include parent rights as stated in Division 5 of minimum standards.

  Corrected Corrected by Sep 8, 2025

  Category: ratio. Marked corrected in the state record.

• Medium

  747.501(10) · Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website

  The operational policies did not include how parents can access minimum standards online, the A/N hotline number, and the HHSC website.

  Corrected Corrected by Sep 8, 2025

  Category: ratio. Marked corrected in the state record.

• Medium

Based on investigation information obtained, it was found that on 10/8, a child in care had obtained a communicable disease that was not reported to CCR within 2 days.

Disposition: Deficiency Cited

Based on investigation findings, proper parental notification was not maintained when the notification to inform parents of a communicable disease failed to reach parents when the designated app for communication was having technical difficulties.

Disposition: Deficiency Cited

Based on investigation findings, one child's file did not have parental acknowledgment for obtaining a copy of the parent handbook/operational policies.

Disposition: Deficiency Cited