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Pulling inspections, violations, and complaints.
Home › TX › San Antonio › Shepherd of the Hills Lutheran
6914 WURZBACH RD, San Antonio TX 78240-3832 · License #128747 · Center · Licensed Center
When they operate
Ages served
746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based
Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted.
Corrected Corrected by May 26, 2026
Category: recordkeeping. Marked corrected in the state record.
746.605(6) · Required Admission Information - Emergency Contact
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
It was determined in the investigation that a caregiver was using prohibited punishment when she was yelling at the children in her care.
Disposition: Deficiency Cited
It was determined through an investigation that caregivers were using food items as a reward for good behavior.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Children who are toilet learning, were sent home in soiled diapers.
Disposition: Deficiency Cited
Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally.
Corrected Corrected by Mar 17, 2026
Category: physical safety. Marked corrected in the state record.
746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based
Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training.
Corrected Corrected by Mar 31, 2026
Category: recordkeeping. Marked corrected in the state record.
746.901 · Required Personnel Records
Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment.
Corrected Corrected by Mar 31, 2026
Category: recordkeeping. Marked corrected in the state record.
746.1309(a) · Documented Annual Training Area - 24 Hours Required
Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
Corrected Corrected by Sep 25, 2025
Category: recordkeeping. Marked corrected in the state record.
746.401(8) · Posting Requirements - Telephone Numbers
Required telephone numbers were not visibly posted.
Corrected Corrected by Sep 3, 2025
Marked corrected in the state record.
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation's most recent fire inspection was completed on July 2, 2024.
Corrected Corrected by Sep 17, 2025
Category: physical safety. Marked corrected in the state record.
746.5401 · Requirement of Gas Leak Inspection
The operation did not have a current gas inspection.
Corrected Corrected by Sep 17, 2025
Marked corrected in the state record.
746.401(7) · Posting Requirements - Licensing Parent Notification Poster
The Parent Notifiation Poster was not visably posted.
Corrected Corrected by Sep 3, 2025
Marked corrected in the state record.
746.1309(a) · Documented Annual Training Area - 24 Hours Required
Seven of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
Corrected Corrected by Sep 17, 2025
Category: recordkeeping. Marked corrected in the state record.
746.4135(b) · Children's Products- Annual Certification
Form 2885, Children Product Certification form was observed to be signed January 4th, 2024. Noted: this was corrected at inspection when the CPSC recalls were reviewed and the form was signed and dated.
Corrected Corrected by Mar 12, 2025
Marked corrected in the state record.
746.5603(c) · Types of Vehicles Used to Transport Children - Be Maintained Safely
There was a seatbelt in the last seat in the back on the right side behind the diver that is broken.
Corrected Corrected by Oct 17, 2024
Category: transportation. Marked corrected in the state record.
746.1309(a) · Documented Annual Training Area - 24 Hours Required
Two of the ten staff files did not have training certificates available for review for the most recently completed training year.
Corrected Corrected by Oct 17, 2024
Category: recordkeeping. Marked corrected in the state record.
746.1311(e) · Director Annual Training - Additional required topics
When reviewing directors file the following were not available for review: Emergency Prep., Communicable Disease, Administering medication, Food allergies, Building and physical premises, Hazardous Materials.
Corrected Corrected by Oct 17, 2024
Category: recordkeeping. Marked corrected in the state record.
746.605(6) · Required Admission Information - Emergency Contact
Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed.
Corrected Corrected by Oct 17, 2024
Category: physical safety. Marked corrected in the state record.
746.605(12) · Required Admission Information - Special Needs Statement
When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed.
Corrected Corrected by Oct 17, 2024
Marked corrected in the state record.
746.5625(a) · Electronic Child Safety Alarm - is equipped in each vehicle
Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed.
Corrected Corrected by Nov 21, 2024
Category: transportation. Marked corrected in the state record.
746.1301(a)(4)(A) · Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
Six of the ten staff files were reviewed did not have current CPR/First aid certification.
Corrected Corrected by Oct 17, 2024
Category: recordkeeping. Marked corrected in the state record.
746.5627 · Required Vehicle Documentation - date of lease or purchase for each vehicle
Proof of one of the vehicles purchases was not available for review.
Corrected Corrected by Oct 17, 2024
Category: transportation. Marked corrected in the state record.
746.1311(d) · Director Annual Training - Caring for children under 24 months
A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review.
Corrected Corrected by Oct 17, 2024
Category: recordkeeping. Marked corrected in the state record.
746.1309(e) · Documented Annual Training- Required Content
One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials.
Corrected Corrected by Oct 17, 2024
Category: recordkeeping. Marked corrected in the state record.
746.1301(a)(7)(A) · Training Requirements for Employees, Caregivers, and Directors - Transportation training
An individual required to have two hours of transportation did not have certificates available for review.
Corrected Corrected by Oct 17, 2024
Category: transportation. Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection.
Corrected Corrected by Oct 10, 2024
Category: physical safety. Marked corrected in the state record.
746.3701(1) · Safety - Electrical Outlets Covered
Outlets in Pre-K rooms were observed to be uncovered.
Corrected Corrected by May 28, 2024
Category: physical safety. Marked corrected in the state record.
746.3701(10) · Safety - Televisions Anchored to Prevent Tip Over
A television was observed to be sat on top of crate on a shelf and was not anchored.
Corrected Corrected by May 29, 2024
Category: physical safety. Marked corrected in the state record.
746.501(a)(24) · Written Operational Policies - Emergency Preparedness Plans
The operational polcies/Parent handbook did not include the emergency prepardness plan.
Corrected Corrected by Nov 6, 2023
Category: ratio. Marked corrected in the state record.
746.901(4) · Required Personnel Records - Required Affidavit
Two of the ten staff files did not include the employment affidavit.
Corrected Corrected by Oct 27, 2023
Category: recordkeeping. Marked corrected in the state record.
746.605(6) · Required Admission Information - Emergency Contact
The ten files reviewed did not include necessary information for the listed emergency contact.
Corrected Corrected by Nov 6, 2023
Category: physical safety. Marked corrected in the state record.
746.605(3) · Required Admission Information - Date of Admission
The ten files reviewed did not include the date of admission.
Corrected Corrected by Nov 6, 2023
Marked corrected in the state record.
746.901(1) · Required Personnel Records - Dates of Employment
Seven of the ten staff files did not include employment begin dates.
Corrected Corrected by Nov 6, 2023
Category: recordkeeping. Marked corrected in the state record.
746.605(12) · Required Admission Information - Emergency Medical Authorization
Ten of the children's files did not include emerceny care authorization.
Corrected Corrected by Nov 6, 2023
Category: physical safety. Marked corrected in the state record.
746.4135(b) · Children's Products- Annual Certification
The operation did not have a current Form 2885 Child Product Certification. Noted: The CPSC recall list was reviewed during the inspection and the Form 2885 was signed and posted.
Corrected Corrected by Oct 23, 2023
Marked corrected in the state record.
746.613(b) · Immunization Records, Exceptions, and Exemptions Current
One file did not include current immunization records.
Corrected Corrected by Nov 6, 2023
Category: health medication. Marked corrected in the state record.
746.503 · Provide Parents With Copy of Policies
Nine of the ten children's files reviewed did not include verification of receipt of the operational policies.
Corrected Corrected by Nov 6, 2023
Marked corrected in the state record.
746.4501(b) · Chairs - Safety Straps Used if Required by Manufacturer
Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats.
Corrected Corrected by Aug 10, 2023
Category: physical safety. Marked corrected in the state record.
746.3417(3) · Children Handwashing After Toileting or Diapering
In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering.
Corrected Corrected by Aug 10, 2023
Category: health medication. Marked corrected in the state record.
746.3417(3) · Children Handwashing After Toileting or Diapering
A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands.
Corrected Corrected by Jun 23, 2023
Category: health medication. Marked corrected in the state record.
746.5307(b) · Fire Extinguishers Serviced
There was a fire extinguisher on the bus, meant to transport children, that had not been serviced since August 2013.
Corrected Corrected by Jul 1, 2022
Category: physical safety. Marked corrected in the state record.
746.4907(d) · Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
There was less then 6 inches of loose fill material underneath the climbing bars, rock wall tee-pee, and where the slide exits were located, on the playground for the 2 year olds through 4 year olds.
Corrected Corrected by Jul 8, 2022
Marked corrected in the state record.
746.5205(4) · Documentation of Drills
There was no documentation of drills that occurred in April, or May of this year 2022 available for review. Note: This was corrected at inspection when the director added in the date in which the fire dill was conducted.
Corrected Corrected by Jun 17, 2022
Category: recordkeeping. Marked corrected in the state record.
746.5625(b) · Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
There was not an electronic child safety alarm that was installed in the bus used to transport children.
Corrected Corrected by Jul 18, 2022
Category: physical safety. Marked corrected in the state record.
746.4003(a) · First Aid Kit - Incomplete Kit
There was a thermometer that was missing from the first aid kit located on the bus used to transport children.
Corrected Corrected by Jun 24, 2022
Marked corrected in the state record.
746.2411(2)(B) · Safety Requirements for Play Yards - Snug Fitting Sheets
The sheet in a play yard used by infants was too large for the matress. This was corrected at inspection when the sheet was removed and fitted sheet was used instead.
Corrected Corrected by Aug 26, 2021
Category: physical safety. Marked corrected in the state record.
746.801(1) · Required Records Maintained and Made Available - Children's Records
The following records were missing from files: -Two children were missing immunization records -One child was missing a health care statement
Corrected Corrected by Sep 9, 2021
Category: recordkeeping. Marked corrected in the state record.
746.2421(a) · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
One infant is missing feeding instructions.
Corrected Corrected by Sep 2, 2021
Category: health medication. Marked corrected in the state record.
746.4907(d) · Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Loose fill in each playground used by children measured less than 6 inches in depth. Loose fill measured 1-3 inches around landing zones.
Corrected Corrected by Sep 16, 2021
Marked corrected in the state record.
746.901 · Required Personnel Records
The following records were missing from personnel files: -two affidavits are missing notarization -several employees are missing proof of background check eligibility status letters -three employees are missing orientation statements
Corrected Corrected by Sep 9, 2021
Category: recordkeeping. Marked corrected in the state record.
745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A caregiver without a cleared background check had access to children.
Corrected Corrected by Aug 26, 2021
Category: ratio. Marked corrected in the state record.
746.5319 · Smoke Detectors Testing
No documentation on file that smoke or carbon monoxide detectors are being tested monthly.
Corrected Corrected by Sep 2, 2021
Marked corrected in the state record.
746.3407(12) · Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Multiple cans and bottles of cleaning solutions and other toxic materials were stored in an unlocked cabinet under the children's handwashing sink. Materials were accessible to young children. This was corrected during inspection when the teacher removed all the cleaning supplies from the cabinet.
Corrected Corrected by Aug 26, 2021
Category: nutrition. Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
A caregiver's purse was open and placed on the diaper changing station. This was corrected when caregiver removed the purse. The electric cord of a portable fan was plugged in and accessible to children in the classroom. This was corrected when all portable fans were removed from classrooms.
Corrected Corrected by Aug 26, 2021
Category: physical safety. Marked corrected in the state record.
746.2421(b) · Written Feeding Instructions - Review and Update Every 30 Days
Three infants do not have updated feeding instructions on file.
Corrected Corrected by Sep 2, 2021
Marked corrected in the state record.
746.2911 · Adequate Lighting During Naptime
During naptime, two classrooms were too dark to allow adequate supervision of children. This was corrected at inspection when caregivers uncovered windows to allow enough lighting to see children in the room.
Corrected Corrected by Aug 26, 2021
Marked corrected in the state record.
Two children were reported to be sent home in soiled clothing after having a toileting accident.
Disposition: Deficiency Cited
Caregivers have been using yelling as a form of discipline.
Disposition: Deficiency Cited
After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
After interviews, three individuals confirmed caregivers using personal devices while caring for children.
Disposition: Deficiency Cited
After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff.
Disposition: Deficiency Cited
After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration.
Disposition: Deficiency Cited
A caregiver used corporal punishment with a child.
Disposition: Deficiency Cited
After being made aware of possible improper discipline, director did not follow up with making sure employees were complaint with standards.
Disposition: Deficiency Cited
A caregiver was heard yelling at children.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited