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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › TX › San Antonio › Pinnacle Montessori Academy of Alamo Ranch
11400 CULEBRA RD, San Antonio TX 78253-6163 · License #1544442 · Center · Licensed Center
When they operate
Ages served
746.2409(a)(2) · Safety Requirements for Cribs - Snug Fitting Sheets
At time of inspeciton, crib sheets were observed to not be tight-fitted.
Corrected Corrected by May 11, 2026
Category: physical safety. Marked corrected in the state record.
746.2421(b) · Written Feeding Instructions - Review and Update Every 30 Days
At time of inspection, six out of seven monthly feeding instructions were not updated for the month of May.
Corrected Corrected by May 29, 2026
Marked corrected in the state record.
746.1315(b) · Each Caregiver and the Director Must Have Current Training in pediatric CPR
Several classrooms were observed of having the children's cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children's blankets. Note, pictures were taken of all classrooms and restrooms.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.
Disposition: Deficiency Cited
An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
The automatic door closer that is meant to close classrooms doors was not working properly in room 112.
Disposition: Deficiency Cited
During the course of this investigation, it was determined that supervision was not appropriate when a 14 month old child was able to leave a classroom unattended. Caregivers were unaware the child left until the child was brought back 5-7 minutes after the child exited the classroom.
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.
Corrected Corrected by Jan 26, 2026
Category: recordkeeping. Marked corrected in the state record.
746.3503(a) · Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.
Corrected Corrected by Jan 12, 2026
Category: health medication. Marked corrected in the state record.
746.1205(a)(2) · Responsibilities of Caregivers - Know number of children responsible for
At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.
Corrected Corrected by Sep 2, 2025
Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.
Corrected Corrected by Sep 3, 2025
Category: physical safety. Marked corrected in the state record.
746.1311(a) · Director Annual Training 30 Hours Required
The director did not have training certificates totaling 30 hours available for review.
Corrected Corrected by Sep 8, 2025
Category: recordkeeping. Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.
Corrected Corrected by Aug 20, 2025
Category: physical safety. Marked corrected in the state record.
746.2405(2) · Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.
Corrected Corrected by Aug 13, 2025
Category: physical safety. Marked corrected in the state record.
746.1203(3)(D) · Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.
Corrected Corrected by Aug 13, 2025
Marked corrected in the state record.
746.3701(3) · Safety - Air Conditioners, Fans, Heaters Safeguarded
A standing fan was observed to be on the floor in the primary room.
Corrected Corrected by Aug 13, 2025
Category: physical safety. Marked corrected in the state record.
746.1309(a) · Documented Annual Training Area - 24 Hours Required
Five of the nine caregivers did not have training certificates totaling 24 hours available for review.
Corrected Corrected by Sep 8, 2025
Category: recordkeeping. Marked corrected in the state record.
746.4907(a)(1) · Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.
Corrected Corrected by Sep 15, 2025
Category: physical safety. Marked corrected in the state record.
746.2426(a)(1) · Infant May Not Sleep in a Restrictive Device
Operation did not have a Sleep Exception Form completed for the two month old infant observed asleep in a restrictive device.
Corrected Corrected by Feb 18, 2025
Category: physical safety. Marked corrected in the state record.
746.5625(b) · Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.
Corrected Corrected by Dec 20, 2024
Category: physical safety. Marked corrected in the state record.
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not obtain a fire inspection within the last 12 months.
Corrected Corrected by Jun 28, 2024
Category: physical safety. Marked corrected in the state record.
746.4907(a)(1) · Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Loose fill observed by the slides on the playground did not meet the required 6 inches of dept.
Corrected Corrected by Jul 31, 2024
Category: physical safety. Marked corrected in the state record.
746.3417(3) · Children Handwashing After Toileting or Diapering
While viewing video for an investigation, a child was observed to not have their hands washed after a diaper change.
Corrected Corrected by Feb 8, 2024
Category: health medication. Marked corrected in the state record.
746.3415(4) · Employee Handwashing After Diapering a Child
While viewing video for an investigation, a caregiver was observed not washing her hands after changing a child's diaper.
Corrected Corrected by Feb 8, 2024
Category: health medication. Marked corrected in the state record.
746.5209(c) · No Blocked or Locked Doors as Exits
A cot was observed to be leaned up against the backdoor of the classroom, blocking its use as a fire exit. Note this was CORRECTED AT INSPECTION when the cot was moved.
Corrected Corrected by Jan 26, 2024
Marked corrected in the state record.
746.3407(12) · Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
A bottle of Lysol was observed on a shelf in the bathroom that was within children's reach. This was CORRECTED AT INSPECTION when the Lysol was moved to a high shelf.
Corrected Corrected by Jan 26, 2024
Category: nutrition. Marked corrected in the state record.
746.5625(b) · Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.
Corrected Corrected by Nov 30, 2023
Category: physical safety. Marked corrected in the state record.
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not have a current fire inspection.
Corrected Corrected by Mar 1, 2023
Category: physical safety. Marked corrected in the state record.
746.4751(c) · Maintenance Procedures for Active Play - Hazards Removed or Repaired
There was a slide on the Pre-K playground that had half of the screws missing making the slide not secured in place. Note: This was corrected at in inspection when the operation's maintenance personnel applied the screws to secure the slide in place.
Corrected Corrected by Dec 9, 2022
Category: physical safety. Marked corrected in the state record.
746.3417(3) · Children Handwashing After Toileting or Diapering
A child's hands were not washed after diaper changing. Note: This was corrected at inspection as the caregiver washed the child's hands.
Corrected Corrected by Jul 27, 2022
Category: health medication. Marked corrected in the state record.
746.3407(12) · Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
A Lysol and a pink disinfect bottle were observed accessible to the children in care as it was located on a top of a child's height bookshelf within their reach. Note: This was corrected at inspection as the caregiver moved the disinfectant bottles to a high shelf.
Corrected Corrected by Jun 21, 2022
Category: nutrition. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
A caregiver was observed out of ratio when observed caring for 18 children. The three year old ratio is 1 to 15. Note: This was corrected it at inspection as another caregiver stepped in the classroom.
Corrected Corrected by Mar 29, 2022
Category: ratio. Marked corrected in the state record.
746.303(b) · Report Number of Employees
A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.
Corrected Corrected by Feb 28, 2022
Category: recordkeeping. Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
Wax burners were observed in two classrooms. Only one class had it plugged in with hot liquid that was accessible to children. This was corrected at inspection when the caregivers agreed to remove the wax burners from the classroom.
Corrected Corrected by Oct 26, 2021
Category: physical safety. Marked corrected in the state record.
746.4907(d) · Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
The loose-fill surfacing in both playgrounds measured less than 3 inches in depth. Director stated mulch has been ordered and will be installed by the end of the month.
Corrected Corrected by Sep 30, 2021
Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
At least two classrooms had a plugged in wax burner with hot liquid that was accessible to children.
Corrected Corrected by Sep 2, 2021
Category: physical safety. Marked corrected in the state record.
746.1315(b) · Each Caregiver and the Director Must Have Current Training in pediatric CPR
Three caregivers do not have current pediatric CPR and First Aid training.
Corrected Corrected by Sep 23, 2021
Category: recordkeeping. Marked corrected in the state record.
Disposition: Deficiency Cited
A parent was not notified of a situation that placed their child at risk until the day after the incident.
Disposition: Deficiency Cited
A child was left unsupervised.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
A four year old child was left unsperviseed in the classroom for six minutes.
Disposition: Deficiency Cited
Based upon information gathered and interviews conducted the incident report wasn't signed or a copy provided to the parent until after 48 hours of the incident occurring. NOTE: This was corrected at inspection.
Disposition: Deficiency Cited
Based upon information gathered and interviews conducted this incident was reported to Licensing more than two days after the incident occurring.
Disposition: Deficiency Cited
Based upon information gathered, surveillance and interviews conducted supervision was determined to have occurred when a child left the classroom to go into the gym unsupervised.
Disposition: Deficiency Cited
Two of the four incident reports were unavailable for review. NOTE: One of the two incident reports was corrected at inspection.
Disposition: Deficiency Cited
Two of the four children incident reports were not shared with the parents. NOTE: One of the two was corrected at inspection.
Disposition: Deficiency Cited
Based upon information gathered, surveillance and interviews conducted inadequate supervision was determined to have occurred when children were left on the playground unsupervised as the caregiver went back into the classroom. In addition to several children running outside the classroom door into the playground unsupervised to get water bottles.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
In the course of this investigation, information gathered determined a lack of judgment by staff to immediately notify the parent of a child in distress. Parent was contacted approximately two hours after staff observed the child limping.
Disposition: Deficiency Cited
A child was not adequately supervised on the playground. They were able to leave their playground and reach a different one on the other side of the daycare and caregivers were not aware until the child was brought back by the director.
Disposition: Deficiency Cited
It was determined that the operation failed to adequately supervise a child in care when they left the child on the playground for approximately 2 minutes by themself when the group returned to their classroom.
Disposition: Deficiency Cited
Based on information gathered, two caregivers did not use good judgement when it was decided to take an infant who was experiencing symptoms of allergic reaction to the child's relative who is an employee at the center versus following operational procedures and specific emergency instructions on the child's food allergy emergency plan such as immediately calling 911, administering epi-pen, keeping child warm, and avoiding unnecessary movement. Caregivers did not use good judgement when a known food allergen was served in an infant classroom where an infant with that specific diagnosed food allergy was present. Although food wasn't directly served to the infant, the infant was sitting at a table with other children eating the food allergen. Shortly after, the child started experiencing symptoms an allergic reaction.
Disposition: Deficiency Cited
Based on information gathered, a caregiver whose background check is provisionally eligible with conditions was left alone with children in a classroom. This was corrected when a caregiver with an eligible background check returned to the classroom.
Disposition: Deficiency Cited