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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › TX › San Antonio › Madonna Center
1906 CASTROVILLE RD, San Antonio TX 78237-3626 · License #39086 · Center · Licensed Center
When they operate
Ages served
745.621(a)(2) · AP Initial background checks submitted - At the time you hire someone
During the inspection, it was determined that an individual present at the operation does not have a valid background check. Note: This was corrected when background check was re-submitted to change Role Type during inspection.
Corrected Corrected by Apr 8, 2026
Category: background checks. Marked corrected in the state record.
Disposition: No Deficiencies Cited
During the course of this investigation, it was found that the staff member who accompanied the child in the ambulance to the hospital had not completed a valid background check for this operation.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The incident was not reported to Child Care Regulation (CCR) until 1/27/2026.
Disposition: Deficiency Cited
During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2026.
Disposition: Deficiency Cited
During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The operation did not notify the parent.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
745.621(a)(3) · AP Initial background checks submitted - At the time you contract with someone who requires a background check
During the inspection, it was determined that an individual present at the operation does not have a valid background check completed for this operation.
Corrected Corrected by Mar 31, 2026
Category: background checks. Marked corrected in the state record.
745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver in classroom D-12 was observed working in the classrooms supervising children without receiving a background check and letter of eligibility. NOTE: This was corrected at inspection when the caregiver left the operation and a background check was submitted.
Corrected Corrected by Dec 1, 2025
Category: ratio. Marked corrected in the state record.
746.1205(a)(3) · Responsibilities of Caregivers - Know children's names and ages
At time of inspection multiple caregivers were unable to provide the ages of the children in their class.
Corrected Corrected by Nov 5, 2025
Marked corrected in the state record.
746.1205(a)(3) · Responsibilities of Caregivers - Know children's names and ages
At time of inspection two toddler caregivers were unable to provide the ages of the children in their class.
Corrected Corrected by Oct 6, 2025
Marked corrected in the state record.
746.2407 · Infant Care Area Furnishings and Equipment -Use of Safety Straps
During the inspection, it was observed that infants seated in restrictive devices were not properly secured with straps. This was corrected at inspection.
Corrected Corrected by Oct 6, 2025
Category: physical safety. Marked corrected in the state record.
746.2909(1) · Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Napping children were observed placed in front of exits in multiple classrooms. This was corrected when the director moved each child away from the exits.
Corrected Corrected by Apr 9, 2025
Category: physical safety. Marked corrected in the state record.
746.3317(6) · Food Service and Preparation Requirement - Use Sanitary Holders
In toddler room, the children were served crackers without a plate or napkin. This was corrected when it was addressed with the caregiver and caregiver provided plastic plates for the children to eat their snack on.
Corrected Corrected by Jan 23, 2025
Category: ratio. Marked corrected in the state record.
746.3417(3) · Children Handwashing After Toileting or Diapering
A caregiver did not wash an infant's hands after changing their diaper. This was corrected when the caregiver was reminded about handwashing procedures and the caregiver washed the infant's hands.
Corrected Corrected by Nov 14, 2024
Category: health medication. Marked corrected in the state record.
746.3407(12) · Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Cleaning solutions and chemicals were observed under the sinks in three children's restrooms without child safety locks.
Corrected Corrected by Sep 26, 2024
Category: nutrition. Marked corrected in the state record.
746.901 · Required Personnel Records
The following personnel records were not available for review at time of inspection: proof of education, notarized Affidavit for Applicants for Employment form, proof of background check eligibility letter, copy of photo ID, and signed statement employees recieved copies of operational policies and employee policies.
Corrected Corrected by Jan 18, 2024
Category: recordkeeping. Marked corrected in the state record.
746.5625(a) · Electronic Child Safety Alarm - is equipped in each vehicle
A vehicle that is used to transport children is not equipped with an electronic child safety alarm.
Corrected Corrected by Jan 24, 2024
Category: transportation. Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
Children were observed using a restroom in a room filled with stacks of boxes and other storage items.
Corrected Corrected by Jan 17, 2024
Category: physical safety. Marked corrected in the state record.
746.3317(6) · Food Service and Preparation Requirement - Use Sanitary Holders
Crackers were served on a bare table for children to eat from.
Corrected Corrected by Jan 17, 2024
Category: ratio. Marked corrected in the state record.
746.4403(a) · Handwashing Sink in Diaper-Changing Area
An infant classroom with a diaper-changing area does not have a handwashing sink.
Corrected Corrected by Jan 22, 2024
Category: health medication. Marked corrected in the state record.
746.4805(d) · Measurement of Use Zone for Slides - No Overlap
A piece of outdoor play equipment was observed in front of a slide on the playground. The equipment overlapped the slide's required use zone.
Corrected Corrected by Jan 17, 2024
Marked corrected in the state record.
746.603(a)(4) · Children's Records - Immunizations
Five of ten children's files did not contain up to date immunization records.
Corrected Corrected by Feb 17, 2023
Category: health medication. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
During inspection it was observed that one caregiver had 8 children in care ages 8 month, 9 month, 9 month, 9 month, 10 month, 10 month, 12 month, and 18 month. Based on the ages of the children caregiver is out of ratio.
Corrected Corrected by Sep 7, 2022
Category: ratio. Marked corrected in the state record.
746.5307(b) · Fire Extinguishers Serviced
Two fire extinguishers in the center vans have not been serviced, as required.
Corrected Corrected by Feb 15, 2022
Category: physical safety. Marked corrected in the state record.
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not have a current fire inspection. The last fire inspection was conducted on 8/3/2020.
Corrected Corrected by Dec 22, 2021
Category: physical safety. Marked corrected in the state record.
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Based off information gathered, a child was bitten by another child when the classroom was out of ratio by one child. There were 6 infants present with a specified age group of 15 months with only one caregiver.
Disposition: Deficiency Cited
Based off information gathered, a parent wasn't notified at pick up the same day their child was bitten by another child. The parent was notified two days later.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Three of twenty two caregivers did not have a current CPR/First Aid certificate on file.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited