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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › TX › Round Rock › Primrose School of Round Rock
15925 S GREAT OAKS DR, Round Rock TX 78681-5527 · License #1523143 · Center · Licensed Center
When they operate
Ages served
746.1601 · Child/ Caregiver Ratio - 13 or More Children
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
Corrected Corrected by Feb 26, 2026
Category: ratio. Marked corrected in the state record.
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
Disposition: Deficiency Cited
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
Disposition: Deficiency Cited
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Disposition: Deficiency Cited
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
746.3415(4) · Employee Handwashing After Diapering a Child
A caregiver was observed not washing her hands after diapering a child.
Corrected Corrected by Apr 10, 2025
Category: health medication. Marked corrected in the state record.
746.3417(3) · Children Handwashing After Toileting or Diapering
A child was observed not washing her hands after having her diaper changed.
Corrected Corrected by Apr 10, 2025
Category: health medication. Marked corrected in the state record.
746.501(a)(28) · Written Operational Policies - Vaccine Preventable Diseases
The operational policies were missing employee vaccination policies.
Corrected Corrected by Nov 29, 2024
Category: ratio. Marked corrected in the state record.
746.501(a)(23) · Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
Corrected Corrected by Nov 29, 2024
Category: ratio. Marked corrected in the state record.
746.1316(a) · Transportation Safety Training -Director and Employee Complete 2 Hours Annually
The director did not have current annual transportation training.
Corrected Corrected by Nov 22, 2024
Category: transportation. Marked corrected in the state record.
746.1205(a)(2) · Responsibilities of Caregivers - Know number of children responsible for
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
Corrected Corrected by Oct 15, 2024
Marked corrected in the state record.
745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
Corrected Corrected by Sep 20, 2024
Category: ratio. Marked corrected in the state record.
746.4907(d) · Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
It was observed that the loose fill depth was not 6 inches below required 6 inches
Corrected Corrected by Mar 21, 2023
Marked corrected in the state record.
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation last fire inspection was done 8/16/21.
Corrected Corrected by Mar 21, 2023
Category: physical safety. Marked corrected in the state record.
746.603(a)(4) · Children's Records - Immunizations
One out of ten children's files reviewed were missing immunization records.
Corrected Corrected by Mar 29, 2022
Category: health medication. Marked corrected in the state record.
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Disposition: Deficiency Cited
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
Disposition: Deficiency Cited
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
Disposition: Deficiency Cited
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
Disposition: Deficiency Cited
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Disposition: Deficiency Cited
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Disposition: Deficiency Cited
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Disposition: Deficiency Cited
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
Disposition: Deficiency Cited