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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › TX › Plano › Primrose School of Plano at Headquarters
6788 HEADQUARTERS DR, Plano TX 75024-6149 · License #1664125 · Center · Licensed Center
When they operate
Ages served
During an investigation it was found that a child was left unsupervised in a classroom at the operation.
Disposition: Deficiency Cited
Caregivers did not demonstrate competency when operation policy was not followed in regards to name-to-face checks. Caregivers missed two opportunities for a name-to-face.
Disposition: Deficiency Cited
This standard was found to be deficient. Two caregivers miscommunicated and 4 children were left unattended in a classroom for under 2 minutes.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
This standard was found to be deficient.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: Deficiency Cited
Based on the investigation it was determined that a caregiver hit a child.
Disposition: Deficiency Cited
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
746.603(a)(3) · Children's Records - Health Statement
At the time of inspection one child did not have a health statement on file for review.
Corrected Corrected by Aug 5, 2021
Category: health medication. Marked corrected in the state record.
746.5205(4) · Documentation of Drills
At the time of inspection there was no documentation available for review to indicate that any of the safety drills had been conducted within this month. The last documentation fire drill was on 6/9/21, and severe weather and lockdown drills were last documented in April 2021.
Corrected Corrected by Aug 12, 2021
Category: recordkeeping. Marked corrected in the state record.
Disposition: No Deficiencies Cited
This standard was found to be deficient during the investigation.
Disposition: Deficiency Cited
This standard was evaluated during the investigation and was found to be deficient. A caregiver did not properly account for all children while transitioning a group of children to the playground, which resulted in a child being left unsupervised in a classroom for more than five minutes.
Disposition: Deficiency Cited
Based on a review of the information obtained during a DFPS investigation it was determined that a caregiver at the operation does not show patience or respect to the children in care. The caregiver is aggressive in her mannerisms and does not demonstrate courtesy to the children in care.
Disposition: Deficiency Cited
Based on a review of the information obtained during a DFPS investigation it was determined that a caregiver was observed, on two occasions, to have engaged in corporal punishment of children in care.
Disposition: Deficiency Cited
This standard was found to be deficient during the investigation as the caregiver admitted to not conducting thorough name-to-face roll call which resulted in a child being left alone and unsupervised in a classroom.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
A child was left unsupervised in a hallway at the operation.
Disposition: Deficiency Cited
The operation failed to notify the child?s parents immediately when their child was left unattended while in care.
Disposition: Deficiency Cited
This standard was tasked over for this investigation and found to be deficient. The caregiver did not used good judgement when she didn't not ensuring that the bottle given to the infant was for the child by double checking the name, and performing a name to face check with the second caregiver present.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver mentioned in the allegation was observed and overheard yelling at children in care.
Disposition: Deficiency Cited
This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver named in the allegation was observed using a tobacco vaporizer while present in the classroom.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
This standard was tasked over for the investigation and found to be deficient. The center was notified of a positive COVID case on Friday, but no report was entered into the Licensing system until Tuesday; as the director did not call and report the case to Intake directly. This put the reporting outside of 48 hour timeframe of reporting.
Disposition: Deficiency Cited