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Pulling inspections, violations, and complaints.
Home › TX › Mcallen › New Horizons Learning Academy
5253 N 23RD ST, Mcallen TX 78504-4010 · License #1690382 · Center · Licensed Center
When they operate
Ages served
746.3407 · Maintenance of Building, Grounds and Equipment
Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.
Corrected Corrected by Apr 13, 2026
Category: physical safety. Marked corrected in the state record.
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.
Disposition: Deficiency Cited
There were two infants unsupervised at the operation.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
746.3417(1) · Children Handwashing Before Eating
Handwashing was not observed before children ate breakfast.
Corrected Corrected by Apr 29, 2025
Marked corrected in the state record.
746.2207(a) · Screen Time Activities - Not Used for Under Two
Infants ranging from 5 months to 12 months were observed watching t.v.
Corrected Corrected by Apr 29, 2025
Marked corrected in the state record.
746.1205(a)(1) · Responsibilities of Caregivers - Know children responsible for
A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.
Corrected Corrected by Apr 29, 2025
Marked corrected in the state record.
746.2507(2) · Activities for Toddlers - Provide Thinking Skills and Sensory Development
Two classrooms were observed with not enough play equipment.
Corrected Corrected by Apr 29, 2025
Marked corrected in the state record.
746.3301(f)(1) · Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Water was not observed available during breakfast.
Corrected Corrected by Apr 29, 2025
Category: nutrition. Marked corrected in the state record.
746.901 · Required Personnel Records
2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.
Corrected Corrected by May 2, 2025
Category: recordkeeping. Marked corrected in the state record.
746.2206(1)(A) · Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
Only one opportunity for outdoor play was observed.
Corrected Corrected by May 2, 2025
Marked corrected in the state record.
746.2417(2)(B) · Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Infants were observed in restrictive devices for over 15 minutes.
Corrected Corrected by Apr 29, 2025
Category: physical safety. Marked corrected in the state record.
746.1605(1) · Child/Caregiver Ratio - 18 Months Difference in Age
Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.
Corrected Corrected by Apr 29, 2025
Category: ratio. Marked corrected in the state record.
746.3313(2) · Daily Menus - May Rotate if Keep Record of Dates Menus Used
Menu was observed not being followed.
Corrected Corrected by Apr 29, 2025
Category: recordkeeping. Marked corrected in the state record.
746.801(2) · Required Records Maintained and Made Available - Infant Feeding Instructions
Feeding instructions were not available for review for one infant.
Corrected Corrected by Apr 30, 2025
Category: recordkeeping. Marked corrected in the state record.
746.2209 · Posting of Activity Plan
Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.
Corrected Corrected by Apr 29, 2025
Marked corrected in the state record.
746.2909(4) · Arrangement of Napping Equipment - Provides Access to Walkway
There was no space between the cots used by the children during nap time.
Corrected Corrected by Jun 3, 2024
Category: physical safety. Marked corrected in the state record.
746.3701(1) · Safety - Electrical Outlets Covered
The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.
Corrected Corrected by Mar 27, 2024
Category: physical safety. Marked corrected in the state record.
746.2426(a)(2) · Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.
Corrected Corrected by Feb 20, 2024
Category: physical safety. Marked corrected in the state record.
746.3407 · Maintenance of Building, Grounds and Equipment
Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.
Corrected Corrected by Jun 7, 2023
Category: physical safety. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.
Corrected Corrected by Feb 6, 2023
Category: ratio. Marked corrected in the state record.
746.3407(9) · Floors, ceilings and Walls in Good Repair and Clean
Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.
Corrected Corrected by Feb 8, 2023
Marked corrected in the state record.
746.3407 · Maintenance of Building, Grounds and Equipment
The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.
Corrected Corrected by Jun 16, 2022
Category: physical safety. Marked corrected in the state record.
746.901 · Required Personnel Records
Staff training records were not available for review for 3 caregivers.
Corrected Corrected by Jun 17, 2022
Category: recordkeeping. Marked corrected in the state record.