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Pulling inspections, violations, and complaints.
Home › TX › Humble › Ds Heart to Heart
15026 MARINE RD BLDG A, Humble TX 77396-2525 · License #1756990 · Center · Licensed Center
When they operate
Ages served
746.4505 · Storage for Individual Belongings
The children's storage space was not clearly labeled in toddler classroom.
Corrected Corrected by Sep 2, 2025
Marked corrected in the state record.
746.2206(1) · Written Activity Plan - Outdoor Play Opportunities
The daily schedule did not include outdoor play times for morning and afternoon in preschool 1 and toddler rooms. Note: corrected during inspection when schedule updated.
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Disposition: No Deficiencies Cited
Based on information obtained for the investigation, a caregiver was using their cell phone for personal reasons while caring for children.
Disposition: Deficiency Cited
Based on information obtained for the investigation, a child was in care without admission information.
Disposition: Deficiency Cited
Based on information obtained for the investigation, a caregiver was not maintaining supervision when engaging on their cell phone for personal reasons unrelated to caregiver responsibilities.
Disposition: Deficiency Cited
Based on information obtained for the investigation, a caregiver displayed inappropriate discipline towards a child in care.
Disposition: Deficiency Cited
During the investigation it was found that some of the caregivers were using forms of prohibited punishment, such as hitting, to control unwanted behaviors from the children in their care.
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
Corrected Corrected by Jul 22, 2025
Marked corrected in the state record.
746.401(2) · Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
I did not observe the most recent licensing inspection report posted.
Corrected Corrected by Jul 29, 2025
Marked corrected in the state record.
746.2209 · Posting of Activity Plan
I observe the activity plans not posted in the toddler 1 room. Note: this was corrected when activity plan posted.
Corrected Corrected by Jun 10, 2025
Marked corrected in the state record.
746.1105(3) · Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
One staff records evaluated was missing notarized affidavit.
Corrected Corrected by Jun 17, 2025
Category: recordkeeping. Marked corrected in the state record.
746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based
The on-line CPR recertification training obtain did not include use of a CPR manikin.
Corrected Corrected by Jun 24, 2025
Category: recordkeeping. Marked corrected in the state record.
746.5207(b) · Emergency Evacuation and Relocation Diagram - Posted in Each Room
I did not observe emergency and evacuation diagram posted in the infant room. Note: this was corrected when diagram was posted.
Corrected Corrected by Jun 10, 2025
Category: physical safety. Marked corrected in the state record.
746.2419(6) · Requirements for Feeding Infants - Label Bottles/Cups
I observe two feeding bottles that were not labeled in the infant. Note. this was corrected when caregiver labeled both bottles.
Corrected Corrected by Jun 10, 2025
Marked corrected in the state record.
746.3807(1) · Storage of Medication - Inaccessible to Children
I observe bottle of Moltrin medication on a bottom cart in the classroom accessible to children. Note: corrected when staff removed the medication.
Corrected Corrected by Jun 10, 2025
Category: health medication. Marked corrected in the state record.
746.801(3) · Required Records Maintained and Made Available - Personnel and Training Records
Three staff records evaluated did not have training records available for review.
Corrected Corrected by Jun 30, 2025
Category: recordkeeping. Marked corrected in the state record.
746.1309(c) · Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
Four staff files evaluated were missing one hour of child maltreatment training.
Corrected Corrected by Jun 24, 2025
Category: recordkeeping. Marked corrected in the state record.
746.501(a)(20) · Written Operational Policies - Parent Rights
A review of the operational policies was conducted and found that the parents rights were not included.
Corrected Corrected by Mar 21, 2025
Category: ratio. Marked corrected in the state record.
746.501(a)(18) · Written Operational Policies - Promotion of Physical Activity
The operational policies did not include the promotion of indoor and outdoor physical activity.
Corrected Corrected by Mar 21, 2025
Category: ratio. Marked corrected in the state record.
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
It was found that the annual fire inspection was not conducted. Last inspection was 3/4/2024.
Corrected Corrected by Apr 2, 2025
Category: physical safety. Marked corrected in the state record.
746.2805(1) · Prohibited Punishments - Corporal Punishment
During the investigation it was found that some of the caregivers were using forms of prohibited punishment, such as hitting, to control unwanted behaviors from the children in their care.
Corrected Corrected by Dec 10, 2024
Marked corrected in the state record.
746.601(c) · Provide Access to Children's Records - Licensing
A file for twins was not made accessible to review by licensing upon request.
Corrected Corrected by Nov 26, 2024
Category: recordkeeping. Marked corrected in the state record.
746.2426(a)(1) · Infant May Not Sleep in a Restrictive Device
During the inspection two, 4 month old infants, were observed sleeping in a swing with a blanket.
Corrected Corrected by Nov 15, 2024
Category: physical safety. Marked corrected in the state record.
746.4305 · Fenced Outdoor Activity Space
During the inspection the operation was re-cited as their outdoor activity space was not fully fenced in. While the majority of the playground was surrounded by a fence, there was an area about 4 ft wide that did not have any fencing.
Corrected Corrected by Nov 15, 2024
Marked corrected in the state record.
746.2607(1) · Activities for Pre-Kindergarten Age - Outdoor Play
During the inspection it was observed that the children were not going outside for outdoor play as required. The day of the inspection it was 70 degress and clear.
Corrected Corrected by Nov 15, 2024
Marked corrected in the state record.
746.3701 · Safety - Areas Free From Hazards
During the inspection it was observed that there was exposed metal on the playground, as well as exposed metal from worn down rain gutters. This metal was sharp and a child could be injured if they fell on it or touched it.
Corrected Corrected by Nov 15, 2024
Category: physical safety. Marked corrected in the state record.
746.2207(a) · Screen Time Activities - Not Used for Under Two
During the inspection it was observed that children under the age of two were observed watching the television.
Corrected Corrected by Nov 15, 2024
Marked corrected in the state record.
746.2207(c)(1) · Screen Time Activities - Related to Planned Activities
During the inspection it was observed that the pre k classroom was watching the cartoon Resses. This cartoon was not related to their planned activities or meeting educational goals.
Corrected Corrected by Nov 15, 2024
Marked corrected in the state record.
746.2405(4) · Infant Care Area Furnishings and Equipment - Hand-washing Sink
During the inspection it was observed that both of the diaper changing areas did not have a working sink available for use. This was corrected at the inspection when a sink was added to the infant diaper changing area and water was added to the sink in the toddler diaper changing area so that it would work.
Corrected Corrected by Nov 15, 2024
Category: physical safety. Marked corrected in the state record.
746.2605(1)(A) · Furnishings and Equipment for Pre-Kindergarten Age Interest Centers Clearly Defined
During the inspection the operation was re-cited as it was observed that the pre k classroom still did not have interest centers available for use in the classroom.
Corrected Corrected by Nov 22, 2024
Category: physical safety. Marked corrected in the state record.
746.3701(1) · Safety - Electrical Outlets Covered
During the follow-up inspection there were at least 4 outlets that were missing their covers, 3 of which were in the room that the children were present in. These were corrected at inspection when they were added.
Corrected Corrected by Nov 4, 2024
Category: physical safety. Marked corrected in the state record.
746.2605(1)(A) · Furnishings and Equipment for Pre-Kindergarten Age Interest Centers Clearly Defined
During the follow-up inspection it was observed that the pre k classroom still did not have interest centers available for use in the classroom. There were puzzles, a handful of toys, and some white boards.
Corrected Corrected by Nov 11, 2024
Category: physical safety. Marked corrected in the state record.
746.2207(c)(2) · Screen Time Activities - Age-appropriate
During the inspection it was observed that the children in care were watching SpiderMan, which is a PG-13 movie. The children in care were 16 months, 2 year, 3 years, and 10 years old.
Corrected Corrected by Nov 4, 2024
Marked corrected in the state record.
746.5007(a) · Fencing Around Swimming Pool - 6 Foot High
There is a swimming pool on the property that doers not have fencing to protect children from having access.
Corrected Corrected by Nov 14, 2024
Marked corrected in the state record.
746.3501(2) · Diaper Changing Steps- Cleanse Child with Individual Cloths
During the inspection there was a 16 month old baby with a wet diaper that had not been changed.
Corrected Corrected by Nov 4, 2024
Category: health medication. Marked corrected in the state record.
746.4305 · Fenced Outdoor Activity Space
During the inspection it was found that the operation did not currently have an outdoor play area that was fenced in and available for children's use. Part of the fence had been torn down during hurricane Beryl in July and not replaced.
Corrected Corrected by Nov 8, 2024
Marked corrected in the state record.
746.2605(1)(A) · Furnishings and Equipment for Pre-Kindergarten Age Interest Centers Clearly Defined
During the inspection it was observed that the pre k classroom did not have any interest centers available for use.
Corrected Corrected by Oct 30, 2024
Category: physical safety. Marked corrected in the state record.
746.2505(3) · Furnishings and Equipment for Toddlers - Items Accessible to Children
During the inspection it was observed that the toddler classroom only had a couple toys available and did not have low shelving for storage of the toys so that the children could play and access the toys without adult supervision.
Corrected Corrected by Oct 30, 2024
Category: physical safety. Marked corrected in the state record.
746.5617(a)(5) · Required Equipment in Vehicles - Fire Extinguisher
During the inspection it was found that the bus available for use for transportation was not equipped with a fire extinguisher. It was also missing a thermometer from the first aid kit.
Corrected Corrected by Oct 24, 2024
Category: transportation. Marked corrected in the state record.
746.301(3) · Notification of Reduction of Toilets/Sinks
During the inspection it was found that the operation was licensed with 15 toilets and 8 sinks and at the time of the inspection only had 10 toilets and 5 sinks that were working and available for children use.
Corrected Corrected by Oct 23, 2024
Marked corrected in the state record.
746.3407(9) · Floors, ceilings and Walls in Good Repair and Clean
During the inspection it was found that the inside of some of the toilet bowls had not been cleaned recently with dried pee, and toilet rims had what appeared to be poop dried on one of them. The floors in one of the bathrooms and the carpet in the pre k classroom had visible dirt and other debris. The vents throughout the operation were also crusted with dust and dirt.
Corrected Corrected by Oct 24, 2024
Marked corrected in the state record.
745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
During the inspection it was observed that there was an individual present at the operation and caring for the toddlers without a cleared background check.
Corrected Corrected by Oct 24, 2024
Category: ratio. Marked corrected in the state record.
746.5007(a) · Fencing Around Swimming Pool - 6 Foot High
During the inspection it was observed that there was an above ground pool next to the playground area, with no fence, protective barrier, or any other requirements for swimming pools being met.
Corrected Corrected by Oct 24, 2024
Marked corrected in the state record.
746.4403(a) · Handwashing Sink in Diaper-Changing Area
During the inspection it was observed that there was not a hand washing sink in the diaper changing area for the children aged 18 months - 23 months.
Corrected Corrected by Nov 6, 2024
Category: health medication. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
During the inspection it was observed that there was 23 children present, with a specified age of 3 years old, with only 1 caregiver present. This group of children was over ratio by 8.
Corrected Corrected by Oct 23, 2024
Category: ratio. Marked corrected in the state record.
746.3701(1) · Safety - Electrical Outlets Covered
During the inspection it was found that at least 7 outlets were not covered throughout the operation in the pre k room and toddler room.
Corrected Corrected by Oct 23, 2024
Category: physical safety. Marked corrected in the state record.
746.5307(b) · Fire Extinguishers Serviced
During the monitoring inspection it was found that the mounted fire extinguishers were not tagged showing that they had been serviced as required.
Corrected Corrected by Oct 30, 2024
Category: physical safety. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
The infant classroom was over ratio by one as one caregiver was responsible for five infants, ages 4 to 6 months. The Toddler 1 classroom was over ratio as there was one caregiver responsible for children 18 months to 2 years old. The specified age group was 23 months.
Corrected Corrected by Jun 18, 2024
Category: ratio. Marked corrected in the state record.
746.901 · Required Personnel Records
Two personnel records was missing the following documentation: 1 caregiver did not have proof of education
Corrected Corrected by Mar 26, 2024
Category: recordkeeping. Marked corrected in the state record.
746.1205(a)(2) · Responsibilities of Caregivers - Know number of children responsible for
The caregiver did not know how many children she was responsible for. Note: This was corrected at the inspection when I had the caregiver count three separate times until she got the number of children correct.
Corrected Corrected by Mar 25, 2024
Marked corrected in the state record.
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not have for reveiw a current fire inspection.
Corrected Corrected by Apr 15, 2024
Category: physical safety. Marked corrected in the state record.
746.5307(b) · Fire Extinguishers Serviced
A fire extinguisher dial was off the spring.
Corrected Corrected by Jul 27, 2023
Category: physical safety. Marked corrected in the state record.
746.401(9) · Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
The center did not have a list of the current employees. Note: corrected at inspection when center posted the list.
Corrected Corrected by Mar 31, 2023
Marked corrected in the state record.
746.603(a)(2) · Children's Records - Admission Information
One child file did not have the meal section filled out. Three children files did not have the emergency section filled out. One child file did not have the water activity section filled out. Two children's files did not have their "date of enrollment" filled out. One child file did not have the special needs section filled out. One child did not have the operational policies filled out.
Corrected Corrected by Mar 31, 2023
Category: recordkeeping. Marked corrected in the state record.
746.901 · Required Personnel Records
Two staff files did not have their start date. Note:corrected at inspection by the start date being filled out.
Corrected Corrected by Mar 31, 2023
Category: recordkeeping. Marked corrected in the state record.
746.5205(4) · Documentation of Drills
Fire drills have not been completed since January 2022.
Corrected Corrected by Mar 31, 2023
Category: recordkeeping. Marked corrected in the state record.
746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A caregiver left the 4 children unattended in their class while getting other children up from a nap. Note:corrected during inspection when caregiver was settled in the class.
Corrected Corrected by Mar 27, 2023
Category: supervision. Marked corrected in the state record.
746.1303(2) · Orientation-Operational policies including discipline, guidance and release of children
One staff member did not have the operational policies checked off as received. Note corrected at inspection by caregiver completing form.
Corrected Corrected by Mar 27, 2023
Category: ratio. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
The infant room was out of ratio by 1 infant. The specified age is 3 months. Note: corrected at inspection when a child was picked up.
Corrected Corrected by Mar 20, 2023
Category: ratio. Marked corrected in the state record.
746.4501(b) · Chairs - Safety Straps Used if Required by Manufacturer
A infant child was not strapped into their high chair. Note: corrected during inspection.
Corrected Corrected by Mar 1, 2023
Category: physical safety. Marked corrected in the state record.
746.3407 · Maintenance of Building, Grounds and Equipment
The playground is not properly fenced off due to construction at the operation.
Corrected Corrected by Mar 3, 2023
Category: physical safety. Marked corrected in the state record.
746.5207(b) · Emergency Evacuation and Relocation Diagram - Posted in Each Room
There were no evacuation plans posted in any classrooms.
Corrected Corrected by Mar 1, 2023
Category: physical safety. Marked corrected in the state record.
746.3417(1) · Children Handwashing Before Eating
The older toddler group did not wash their hands before eating snacks. Note:corrected at inspection.
Corrected Corrected by Mar 1, 2023
Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
A caregiver had 12 children to supervise in the toddler room. The infant room is over ratio by 2 children. The specified age group is 9 months.
Corrected Corrected by Mar 1, 2023
Category: ratio. Marked corrected in the state record.
746.801(8) · Required Records Maintained and Made Available - Playground Maintenance Records
There was no building playground checklist available for review during inspection.
Corrected Corrected by Jan 27, 2023
Category: recordkeeping. Marked corrected in the state record.
746.2431 · Infant Daily Report - Share with Parent
The center did not have the infant daily report available for review.
Corrected Corrected by Jan 27, 2023
Category: recordkeeping. Marked corrected in the state record.
746.401(6) · Posting Requirements - Daily menu, including all snacks and meals served by the child care center
The center did not have the menu available for review.
Corrected Corrected by Jan 27, 2023
Category: nutrition. Marked corrected in the state record.
746.1605 · Child/Caregiver Ratio - 18 Months Difference in Age
There were 5 infants combined with older children. The youngest child was 3 months and the oldest was 10 yrs old. There was a 17 month infant in 18 month and up room.
Corrected Corrected by Jan 3, 2023
Category: ratio. Marked corrected in the state record.
746.2419(6) · Requirements for Feeding Infants - Label Bottles/Cups
There were bottles observed that were not labeled with children's names.
Corrected Corrected by Jan 3, 2023
Marked corrected in the state record.
746.901 · Required Personnel Records
Two caregivers and the Directors file are incomplete.
Corrected Corrected by Jan 6, 2023
Category: recordkeeping. Marked corrected in the state record.
746.1605 · Child/Caregiver Ratio - 18 Months Difference in Age
There were 4 infants combined with older children. The youngest child was 3 months and the oldest was 10 yrs old.
Corrected Corrected by Dec 28, 2022
Category: ratio. Marked corrected in the state record.
746.901 · Required Personnel Records
Two caregivers and the Directors file are incomplete.
Corrected Corrected by Jan 4, 2023
Category: recordkeeping. Marked corrected in the state record.
746.3701(1) · Safety - Electrical Outlets Covered
There is one electrical outlet not covered in the toddler room. Note corrected at inspection.
Corrected Corrected by Dec 28, 2022
Category: physical safety. Marked corrected in the state record.
746.3503(a) · Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
There was a cloth covering the diaper changing pad therefore making it an absorbent surface. Note: corrected at inspection.
Corrected Corrected by Dec 28, 2022
Category: health medication. Marked corrected in the state record.
746.3407(13) · Using, Storing and Disposing of Hazardous Materials
There were cleaning supplies accessible to children on the changing table. Note:corrected at inspection.
Corrected Corrected by Dec 28, 2022
Category: physical safety. Marked corrected in the state record.
746.909 · Access to Personnel Records
The center was not able to provide records for staff upon request.
Corrected Corrected by Dec 26, 2022
Category: recordkeeping. Marked corrected in the state record.
746.1107(1) · Additional Minimum Qualifications for Caregivers - Age Requirement
There was a caregiver who is aged 17 and still in high school providing care for children counted in ratio.
Corrected Corrected by Dec 26, 2022
Category: recordkeeping. Marked corrected in the state record.
746.5209(c) · No Blocked or Locked Doors as Exits
The infant room had a rocking chair blocking the fire exit. The toddler room had a broken chair in front of the fire exit. Outside had toys blocking the door way. Note: corrected during inspection.
Corrected Corrected by Dec 22, 2022
Marked corrected in the state record.
745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was a caregiver at the center that did not have a background check counted in ratio at the center.
Corrected Corrected by Dec 26, 2022
Category: ratio. Marked corrected in the state record.
746.3407(13) · Using, Storing and Disposing of Hazardous Materials
There were air freshener plugs throughout the center during inspection. There was also cleaning supplies accesible to children. Note:corrected at inspection.
Corrected Corrected by Dec 22, 2022
Category: physical safety. Marked corrected in the state record.
746.5205(4) · Documentation of Drills
There was no documentation of fire/evacuation drills available for review during inspection.
Corrected Corrected by Dec 28, 2022
Category: recordkeeping. Marked corrected in the state record.
746.5501(g) · Heating Devices Safe - Fireplace, Wood-burning Stove, Space Heater
There was a space heater plugged in during inspection. Note: corrected at inspection.
Corrected Corrected by Dec 22, 2022
Category: physical safety. Marked corrected in the state record.
746.1605 · Child/Caregiver Ratio - 18 Months Difference in Age
There were two 17 month infants in the mixed toddler classroom. The oldest child in that class was 10 years old. Note: The two infants were placed back in their respective rooms.
Corrected Corrected by Dec 22, 2022
Category: ratio. Marked corrected in the state record.
746.3701(1) · Safety - Electrical Outlets Covered
The electrical outlets were not covered in the infant and toddler room.
Corrected Corrected by Dec 22, 2022
Category: physical safety. Marked corrected in the state record.
Disposition: Deficiency Cited
During the investigation there was enough evidence to support that the operation was not providing enough accessible toys and equipment to the children in their care for daily use.
Disposition: Deficiency Cited
Disposition: No Deficiencies Cited
Transporter did not have transportation training.
Disposition: Deficiency Cited
There was evidence found that a caregiver used their cell when supervising children.
Disposition: Deficiency Cited
A caregiver did not use good judgement when videoing two children playing which escalated into the children getting upset.
Disposition: Deficiency Cited
There was evidence and interviews proving that there was a caregiver who left children unsupervised.
Disposition: Deficiency Cited