Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › TX › Dallas › The Parent Helper Daycare & Learning Center
3939 S POLK ST STE 110, Dallas TX 75224-4421 · License #1701395 · Center · Licensed Center
When they operate
Ages served
746.303(b) · Report Number of Employees
Annual report has not been completed and submitted by required due date.
Corrected Corrected by Jan 21, 2026
Category: recordkeeping. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
Caregiver in the infant room was observed supervising seven infant children.
Corrected Corrected by Nov 24, 2025
Category: ratio. Marked corrected in the state record.
746.2401(7) · Basic Requirements for Infants - Never Unsupervised
An infant was observed wandering off outside to the infant room during the inspection.
Disposition: No Deficiencies Cited
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
Disposition: Deficiency Cited
Generated from this facility's specific inspection record
Data synced from Texas HHSC Child Care Regulation on Jul 10, 2026 · Source records · Report an error
Corrected Corrected by Nov 24, 2025
Category: supervision. Marked corrected in the state record.
746.3407 · Maintenance of Building, Grounds and Equipment
Shelving and furniture in the infant classroom appears stained and soiled.
Corrected Corrected by Aug 25, 2025
Category: physical safety. Marked corrected in the state record.
746.5205(4) · Documentation of Drills
Fire drills were not documented for the months of June and July.
Corrected Corrected by Aug 21, 2025
Category: recordkeeping. Marked corrected in the state record.
746.1315(b) · Each Caregiver and the Director Must Have Current Training in pediatric CPR
Two staff files do not have current pediatric CPR training.
Corrected Corrected by Sep 3, 2025
Category: recordkeeping. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
Corrected Corrected by Sep 18, 2024
Category: ratio. Marked corrected in the state record.
746.2411(2)(G) · Safety Requirements for Play Yards - Size of Mesh Openings
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
Corrected Corrected by Sep 30, 2024
Category: physical safety. Marked corrected in the state record.
746.2409(a)(1) · Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
Corrected Corrected by Sep 30, 2024
Category: physical safety. Marked corrected in the state record.
746.4501(b) · Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Corrected Corrected by Mar 26, 2024
Category: physical safety. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
Corrected Corrected by Feb 28, 2024
Category: ratio. Marked corrected in the state record.
746.901(4) · Required Personnel Records - Required Affidavit
Two of the five personnel files reviewed do not have a notarized affidavit on file.
Corrected Corrected by Mar 5, 2024
Category: recordkeeping. Marked corrected in the state record.
746.611(b) · Health Statement on File within 1 Week of Admission
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
Corrected Corrected by Mar 20, 2024
Category: health medication. Marked corrected in the state record.
746.5625(a) · Electronic Child Safety Alarm - is equipped in each vehicle
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
Corrected Corrected by Apr 1, 2024
Category: transportation. Marked corrected in the state record.
746.4501(b) · Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Corrected Corrected by Mar 5, 2024
Category: physical safety. Marked corrected in the state record.
746.605(6) · Required Admission Information - Emergency Contact
Complete emergency contact information was not available for five of the five children's records reviewed.
Corrected Corrected by Mar 5, 2024
Category: physical safety. Marked corrected in the state record.
746.3503(c)(3) · Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
Corrected Corrected by Feb 28, 2024
Category: health medication. Marked corrected in the state record.
746.3505(a) · Diapering Procedures - Caregiver's Hands Washed
A caregiver was observed not washing their hands after diaper changing.
Corrected Corrected by Feb 28, 2024
Category: health medication. Marked corrected in the state record.
746.3505(b) · Diapering Procedures - Wash Infant's Hands
Infant's hands were not washed after diaper changing.
Corrected Corrected by Feb 28, 2024
Category: health medication. Marked corrected in the state record.
746.605(11) · Required Admission Information - Physician Information
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
Corrected Corrected by Mar 5, 2024
Marked corrected in the state record.
746.801(10) · Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
Corrected Corrected by May 4, 2023
Category: recordkeeping. Marked corrected in the state record.
746.3819 · Food Allergy Emergency Plan Signed by Parents and Health Care Professional
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
Corrected Corrected by May 4, 2023
Category: health medication. Marked corrected in the state record.
746.5205(4) · Documentation of Drills
There was no current record of monthly fire drills.
Corrected Corrected by May 4, 2023
Category: recordkeeping. Marked corrected in the state record.
746.5202(1) · Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
Corrected Corrected by May 4, 2023
Category: physical safety. Marked corrected in the state record.
746.5617(a)(1) · Required Equipment in Vehicles - List of Children
There was no list of names available for children being transported by the operation.
Corrected Corrected by May 4, 2023
Category: transportation. Marked corrected in the state record.
746.1301(a)(7)(A) · Training Requirements for Employees, Caregivers, and Directors - Transportation training
There was no transportation training on file for the individual responsible for transporting children in care.
Corrected Corrected by May 4, 2023
Category: transportation. Marked corrected in the state record.
746.1301(a)(1)(A) · Training Requirements for Employees, Caregivers, and Directors - Orientation
5 of 5 staff files reviewed did not include orientation training.
Corrected Corrected by May 4, 2023
Category: recordkeeping. Marked corrected in the state record.
746.613(b) · Immunization Records, Exceptions, and Exemptions Current
1 of 6 student files reviewed did not include current immunization records.
Corrected Corrected by May 4, 2023
Category: health medication. Marked corrected in the state record.
746.1203(3) · Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Corrected Corrected by Jul 1, 2022
Marked corrected in the state record.
746.2421(a) · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
Corrected Corrected by Jul 1, 2022
Category: health medication. Marked corrected in the state record.
746.5401 · Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
Corrected Corrected by Jul 1, 2022
Marked corrected in the state record.
746.2421(a) · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
Corrected Corrected by Jun 17, 2022
Category: health medication. Marked corrected in the state record.
746.1203(3) · Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Corrected Corrected by Jun 17, 2022
Marked corrected in the state record.
746.5401 · Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
Corrected Corrected by Jun 17, 2022
Marked corrected in the state record.
746.2407 · Infant Care Area Furnishings and Equipment -Use of Safety Straps
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Corrected Corrected by Jun 13, 2022
Category: physical safety. Marked corrected in the state record.
746.2426 · Infant May Not Sleep in a Restrictive Device
A infant was observed being allowed to sleep in a bouncer.
Corrected Corrected by Jun 10, 2022
Category: physical safety. Marked corrected in the state record.
746.1601 · Child/ Caregiver Ratio - 13 or More Children
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
Corrected Corrected by Jun 10, 2022
Category: ratio. Marked corrected in the state record.
746.2505(4)(C) · Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
A toddler was observed sleeping in a play yard with a training cup.
Corrected Corrected by Jun 10, 2022
Category: recordkeeping. Marked corrected in the state record.
746.2419(3) · Requirements for Feeding Infants - Never Prop Bottles
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
Corrected Corrected by Jun 10, 2022
Marked corrected in the state record.
746.1203(3) · Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Corrected Corrected by Jun 10, 2022
Marked corrected in the state record.
746.2207(c)(3) · Screen Time Activities - Not Exceed One Hour Daily
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
Corrected Corrected by Jun 10, 2022
Marked corrected in the state record.
746.2421(a) · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
Corrected Corrected by May 31, 2022
Category: health medication. Marked corrected in the state record.
746.5101(b) · Annual Fire Inspection - Conducted by Fire Marshal
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
Corrected Corrected by Jun 18, 2022
Category: physical safety. Marked corrected in the state record.
746.5401 · Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
Corrected Corrected by Jun 8, 2022
Marked corrected in the state record.