Home TX Dallas The Parent Helper Daycare & Learning Center

The Parent Helper Daycare & Learning Center

3939 S POLK ST STE 110, Dallas TX 75224-4421 · License #1701395 · Licensed Center

Full Permit
Capacity 50 childrenAges 0 mo – 13 yrLast inspected Jun 25, 2026
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Contact

Director
Jamell Vincent
Website
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Address
3939 S POLK ST STE 110, Dallas TX 75224-4421 · Directions

Hours

Mon06:00 AM-06:30 PM
Tue06:00 AM-06:30 PM
Wed06:00 AM-06:30 PM
Thu06:00 AM-06:30 PM
Fri06:00 AM-06:30 PM
SatClosed
SunClosed

Care & schedule

When they operate

School Age CareBefore School CareMeals ProvidedAfter School CareSnacks ProvidedDrop-In CarePart Time CareTransportation to/from SchoolField Trips

Ages served

InfantsToddlersPre-KSchool-age
  • Accepts child care subsidy
  • Licensed for 50 children
20
Violations, past 3 yrs
From inspections (not complaints)
13
High-risk violations
Serious / high-risk non-compliance
0
Substantiated complaints
Published by Texas HHSC
12
Inspections, past 3 yrs
Monitoring & assessments

How this facility compares

Violations per inspection, 3-yr
This facility
1.7
Texas average
0.8

Inspection history & violations

Source: Texas HHSC Child Care Regulation
Jun 25, 2026 — Inspection
No violations cited · view state record
Clean
Jan 16, 2026 — Assessment
1 violation cited · view state record
1 violation
  • Medium Low

    746.303(b) · Report Number of Employees

    Annual report has not been completed and submitted by required due date.

    Corrected by Jan 21, 2026

    View state record

Nov 24, 2025 — Inspection
2 violations cited · view state record
2 violations
  • Medium High

    746.1601 · Child/ Caregiver Ratio - 13 or More Children

    Caregiver in the infant room was observed supervising seven infant children.

    Corrected by Nov 24, 2025

    View state record

  • High

    746.2401(7) · Basic Requirements for Infants - Never Unsupervised

    An infant was observed wandering off outside to the infant room during the inspection.

    Corrected by Nov 24, 2025

    View state record

Aug 18, 2025 — Inspection
3 violations cited · view state record
3 violations
  • Medium High

    746.3407 · Maintenance of Building, Grounds and Equipment

    Shelving and furniture in the infant classroom appears stained and soiled.

    Corrected by Aug 25, 2025

    View state record

  • Medium

    746.5205(4) · Documentation of Drills

    Fire drills were not documented for the months of June and July.

    Corrected by Aug 21, 2025

    View state record

  • Medium High

    746.1315(b) · Each Caregiver and the Director Must Have Current Training in pediatric CPR

    Two staff files do not have current pediatric CPR training.

    Corrected by Sep 3, 2025

    View state record

Jun 9, 2025 — Inspection
No violations cited · view state record
Clean
Feb 27, 2025 — Inspection
No violations cited · view state record
Clean
Oct 7, 2024 — Inspection
No violations cited · view state record
Clean
Sep 18, 2024 — Inspection
3 violations cited · view state record
3 violations
  • Medium High

    746.1601 · Child/ Caregiver Ratio - 13 or More Children

    One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.

    Corrected by Sep 18, 2024

    View state record

  • High

    746.2411(2)(G) · Safety Requirements for Play Yards - Size of Mesh Openings

    There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.

    Corrected by Sep 30, 2024

    View state record

  • Medium High

    746.2409(a)(1) · Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib

    One crib in the 0-11 month classroom does not have a snugly fitting mattress.

    Corrected by Sep 30, 2024

    View state record

Jun 13, 2024 — Inspection
No violations cited · view state record
Clean
Apr 3, 2024 — Inspection
No violations cited · view state record
Clean
Mar 11, 2024 — Inspection
1 violation cited · view state record
1 violation
  • Medium

    746.4501(b) · Chairs - Safety Straps Used if Required by Manufacturer

    A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.

    Corrected by Mar 26, 2024

    View state record

Feb 28, 2024 — Inspection
10 violations cited · view state record
10 violations
  • Medium Low

    746.901(4) · Required Personnel Records - Required Affidavit

    Two of the five personnel files reviewed do not have a notarized affidavit on file.

    Corrected by Mar 5, 2024

    View state record

  • Medium

    746.611(b) · Health Statement on File within 1 Week of Admission

    Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.

    Corrected by Mar 20, 2024

    View state record

  • High

    746.5625(a) · Electronic Child Safety Alarm - is equipped in each vehicle

    A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.

    Corrected by Apr 1, 2024

    View state record

  • Medium High

    746.1601 · Child/ Caregiver Ratio - 13 or More Children

    The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.

    Corrected by Feb 28, 2024

    View state record

  • Medium

    746.4501(b) · Chairs - Safety Straps Used if Required by Manufacturer

    A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.

    Corrected by Mar 5, 2024

    View state record

  • Medium High

    746.605(6) · Required Admission Information - Emergency Contact

    Complete emergency contact information was not available for five of the five children's records reviewed.

    Corrected by Mar 5, 2024

    View state record

  • Medium High

    746.3503(c)(3) · Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child

    A caregiver was observed turning away from the diaper changing table while an infant was on the table.

    Corrected by Feb 28, 2024

    View state record

  • Medium High

    746.3505(a) · Diapering Procedures - Caregiver's Hands Washed

    A caregiver was observed not washing their hands after diaper changing.

    Corrected by Feb 28, 2024

    View state record

  • Medium High

    746.3505(b) · Diapering Procedures - Wash Infant's Hands

    Infant's hands were not washed after diaper changing.

    Corrected by Feb 28, 2024

    View state record

  • Medium

    746.605(11) · Required Admission Information - Physician Information

    One of the five children's records reviewed did not have completed information for a physician or emergency care facility.

    Corrected by Mar 5, 2024

    View state record

Apr 27, 2023 — Inspection
8 violations cited · view state record
8 violations
  • Medium

    746.801(10) · Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

    There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.

    Corrected by May 4, 2023

    View state record

  • Medium High

    746.3819 · Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.

    Corrected by May 4, 2023

    View state record

  • Medium

    746.5205(4) · Documentation of Drills

    There was no current record of monthly fire drills.

    Corrected by May 4, 2023

    View state record

  • Medium High

    746.5202(1) · Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

    The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments

    Corrected by May 4, 2023

    View state record

  • High

    746.5617(a)(1) · Required Equipment in Vehicles - List of Children

    There was no list of names available for children being transported by the operation.

    Corrected by May 4, 2023

    View state record

  • Medium High

    746.1301(a)(7)(A) · Training Requirements for Employees, Caregivers, and Directors - Transportation training

    There was no transportation training on file for the individual responsible for transporting children in care.

    Corrected by May 4, 2023

    View state record

  • Medium High

    746.1301(a)(1)(A) · Training Requirements for Employees, Caregivers, and Directors - Orientation

    5 of 5 staff files reviewed did not include orientation training.

    Corrected by May 4, 2023

    View state record

  • Medium High

    746.613(b) · Immunization Records, Exceptions, and Exemptions Current

    1 of 6 student files reviewed did not include current immunization records.

    Corrected by May 4, 2023

    View state record

Jun 24, 2022 — Assessment
3 violations cited · view state record
3 violations
  • Medium High

    746.1203(3) · Responsibilities of Caregivers - Know Children's Names and Ages

    The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

    Corrected by Jul 1, 2022

    View state record

  • Medium

    746.2421(a) · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

    The infants did not have infant feeding instructions available for review.

    Corrected by Jul 1, 2022

    View state record

  • Medium High

    746.5401 · Requirement of Gas Leak Inspection

    The operation did not have a current gas leak test conducted.

    Corrected by Jul 1, 2022

    View state record

Jun 13, 2022 — Inspection
4 violations cited · view state record
4 violations
  • Medium

    746.2421(a) · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

    The infants did not have infant feeding instructions available for review.

    Corrected by Jun 17, 2022

    View state record

  • Medium High

    746.1203(3) · Responsibilities of Caregivers - Know Children's Names and Ages

    The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

    Corrected by Jun 17, 2022

    View state record

  • Medium High

    746.5401 · Requirement of Gas Leak Inspection

    The operation did not have a current gas leak test conducted.

    Corrected by Jun 17, 2022

    View state record

  • Medium High

    746.2407 · Infant Care Area Furnishings and Equipment -Use of Safety Straps

    Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.

    Corrected by Jun 13, 2022

    View state record

Jun 10, 2022 — Inspection
6 violations cited · view state record
6 violations
  • High

    746.2426 · Infant May Not Sleep in a Restrictive Device

    A infant was observed being allowed to sleep in a bouncer.

    Corrected by Jun 10, 2022

    View state record

  • Medium High

    746.1601 · Child/ Caregiver Ratio - 13 or More Children

    There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.

    Corrected by Jun 10, 2022

    View state record

  • Medium

    746.2505(4)(C) · Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups

    A toddler was observed sleeping in a play yard with a training cup.

    Corrected by Jun 10, 2022

    View state record

  • High

    746.2419(3) · Requirements for Feeding Infants - Never Prop Bottles

    Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.

    Corrected by Jun 10, 2022

    View state record

  • Medium High

    746.1203(3) · Responsibilities of Caregivers - Know Children's Names and Ages

    The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

    Corrected by Jun 10, 2022

    View state record

  • Medium

    746.2207(c)(3) · Screen Time Activities - Not Exceed One Hour Daily

    Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.

    Corrected by Jun 10, 2022

    View state record

May 18, 2022 — Inspection
3 violations cited · view state record
3 violations
  • Medium

    746.2421(a) · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

    The infants did not have infant feeding instructions available for review.

    Corrected by May 31, 2022

    View state record

  • Medium High

    746.5101(b) · Annual Fire Inspection - Conducted by Fire Marshal

    The operation does not have a current fire inspection. The last documented inspection was in March 2021.

    Corrected by Jun 18, 2022

    View state record

  • Medium High

    746.5401 · Requirement of Gas Leak Inspection

    The operation did not have a current gas leak test conducted.

    Corrected by Jun 8, 2022

    View state record

Questions to ask on your tour

Generated from this facility's specific inspection record

  1. 1The Jan 16, 2026 inspection noted: “Annual report has not been completed and submitted by required due date.” — what has changed since then?
  2. 2The Nov 24, 2025 inspection noted: “Caregiver in the infant room was observed supervising seven infant children.” — what has changed since then?
  3. 3The Aug 18, 2025 inspection noted: “Shelving and furniture in the infant classroom appears stained and soiled.” — what has changed since then?

Data synced from Texas HHSC Child Care Regulation · Source records · Report an error