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Pulling inspections, violations, and complaints.
Home › TN › The Learning Journey Academy, Inc.
8229 Rockcreek Parkway, TN · License #145343676 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. On September 22, 2025, during an unannounced complaint investigation, the Licensing Consultant discovered an individual present at the child care agency without having a criminal background clearance to work.
Disposition: Yes
Summary of Complaint Investigation, Safety Plan Delivery, and Follow-Up Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations, complaint investigation, safety plan delivery, and follow-up visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. During the unannounced complaint investigation, safety plan delivery, and follow-up visit on July 14, 2025, the supervising educators were not present in the Educated Eagles classroom and could neither hear nor see the 15 children (ages 4 to 7 years old) when the Licensing Consultant and Field Supervisor arrived at the child care agency at 2:58 PM. On July 14, 2025 at 2:58 PM, the Licensing Consultant and Field Supervisor observed two educators supervising 15 children ages 4 to 7 years old. They entered the building at 3:03 PM. According to the ratio chart, the maximum group size for a classroom with children aged 2 1/2 to 12 years is 10 children per supervising educator.
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 9, 2026 · Source records · Report an error
1240-04-01-.07 · 1240-04-01-.07 Criminal Background Check and State Registry/Records Review Procedures
On September 22, 2025, during an unannounced complaint investigation, the Licensing Consultant discovered an individual present at the child care agency without having a criminal background clearance to work.
Corrected Corrected by Sep 30, 2025
Category: background checks. Marked corrected in the state record.
1240-04-01-.05 · 1240-04-01-.05 Ownership, Organization, and Administration
On July 24, 2025, during a follow-up visit, the Licensing Consultant noticed that the three put-on-notice (PON) letters were not present at the entrance. The PON letters had been sent to the child care provider portal on July 10th, July 15th, and July 23rd for violations that the child care agency received on July 7th and July 14th.
Corrected Corrected by Aug 11, 2025
Category: ratio. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
During the unannounced complaint investigation, safety plan delivery, and follow-up visit on July 14, 2025, the supervising educators were not present in the Educated Eagles classroom and could neither hear nor see the 15 children (ages 4 to 7 years old) when the Licensing Consultant and Field Supervisor arrived at the child care agency at 2:58 PM.
Corrected Corrected by Jul 18, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
On July 14, 2025 at 2:58 PM, the Licensing Consultant and Field Supervisor observed two educators supervising 15 children ages 4 to 7 years old. They entered the building at 3:03 PM. According to the ratio chart, the maximum group size for a classroom with children aged 2 1/2 to 12 years is 10 children per supervising educator.
Corrected Corrected by Jul 18, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant did not observe an educator in the toddler (1-2-year-old) classroom during naptime. Since the volunteer present during the observation was not included in the ratio, it indicates that no educator was present.
Corrected Corrected by Jul 14, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.16 · 1240-04-01-.16 Physical Facilities
During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant noticed that 1 of the toilets in the boys' restroom was not safe, clean, or in good repair.
Corrected Corrected by Jul 14, 2025
Category: physical safety. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant did not witness a qualified adult/educator in the 1-2-year-old classroom. However, the Licensing Consultant witnessed 1 volunteer alone with 7 children in the 1–2-year-old classroom.
Corrected Corrected by Jul 14, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.06 · 1240-04-01-.06 Staff
During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant noticed that the 1-2-year-old classroom was not following the correct adult: child ratios. In the toddler classroom, there was 1 volunteer to 7 toddlers. According to the regulations, the ratio for children aged 1-2 years should be 1:6 (1 educator to 6 children) and the educator must be qualified. The volunteer was not a qualified educator and should not be left alone with children or counted in the ratio.
Corrected Corrected by Jul 14, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant observed 1 volunteer with 7 children in the 1–2-year-old classroom. As a result, this put the classroom out of ratio because the volunteer could not be counted in the ratio.
Corrected Corrected by Jul 14, 2025
Category: supervision. Marked corrected in the state record.
E 2.1: Children's records shall be complete, organized, maintained on- site and available to the Child Care Licensing Consultant at all times.
The children's files are missing essential documentation as outlined in the child care licensing rules and regulations. The influenza vaccination letters are not included in their files. Additionally, the immunization records have gaps (missing shots) that do not meet the Health Department's requirements.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 2.2: Staff, and driver records contain documentation of all requirements
The staff files lacked documentation for all required items. The Licensing Consultant could not locate certain necessary documents requested by the department.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E1.4: Rotation of activities/materials to engage child interest
The Licensing Consultant noted that there were no additional materials available in the classroom for the educator's easy access.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
The children's files are missing essential documentation as outlined in the child care licensing rules and regulations. The influenza vaccination letters are not included in their files. Additionally, the immunization records have gaps (missing shots) that do not meet the Health Department's requirements.
Corrected Corrected by May 12, 2025
Category: health medication. Marked corrected in the state record.
1240-04-01-.05 · 1240-04-01-.05 Ownership, Organization, and Administration
During the QRIS visit on May 5, 2025, the staff files lacked documentation(drug test policy, for example) for all required items. The Licensing Consultant could not locate certain necessary documents requested by the department.
Corrected Corrected by May 12, 2025
Category: ratio. Marked corrected in the state record.
1240-04-01-.10 · 1240-04-01-.10 Duty to Report Child Abuse and Neglect
During the announced QRIS visit on 05/05/2025, the Licensing Consultant did not see the Recognition & Reporting of Child Abuse, Neglect, and Maltreatment training in the educator's staff file.
Corrected Corrected by May 6, 2025
Category: other. Marked corrected in the state record.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
On May 5, 2025, during the scheduled QRIS visit, Licensing Consultant Liz Vail noted that a signed and completed criminal history disclosure form was missing from the files of the staff members. Only one educator, Ms. Akacia Taylor, had the form in her file.
Corrected Corrected by May 12, 2025
Category: background checks. Marked corrected in the state record.
CI 1.10:Supervision
The Licensing Consultant noticed that the infant and 1-2-year-old classrooms were not following the correct adult:child ratios. In the infant classroom, there was 1 educator to 5 infants (aged 2 months to 11 months), while the 1-2-year-old classroom had 1 educator for 8 children. According to the regulations, the ratio for children aged 6 weeks to 15 months should be 1:4, and for children aged 1-2 years, it should be 1:6. The volunteer in each classroom could not be counted in the ratio.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
The child care provider did not have a volunteer log with volunteers' names, addresses, telephone numbers and hours and dates of service. The volunteer log was corrected on-site.
Open Not marked corrected in the state record
Category: recordkeeping. Open / not marked corrected.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
During the announced QRIS monitoring visit on June 27, 2024, the Licensing Consultant noticed that the infant and 1-2-year-old classrooms were not following the correct adult:child ratios. In the infant classroom, there was 1 educator to 5 infants (aged 2 months to 11 months), while the 1-2-year-old classroom had 1 educator for 8 children. According to the regulations, the ratio for children aged 6 weeks to 15 months should be 1:4, and for children aged 1-2 years, it should be 1:6. The volunteer in each classroom could not be counted in the ratio.
Corrected Corrected by Jul 3, 2024
Category: ratio. Marked corrected in the state record.
1240-04-01-.06 · 1240-04-01-.06 Staff
The Licensing Consultant observed two volunteers left alone with children during the monitoring visit. One volunteer was in the 1-2-year old classroom, and the other volunteer was in the infant classroom.
Corrected Corrected by Jul 3, 2024
Category: other. Marked corrected in the state record.
1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development
The Licensing Consultant observed a 4-month-old infant engaged in tummy time without direct supervision while the educator was sanitizing toys and the volunteer was doing diaper changing.
Corrected Corrected by Jul 3, 2024
Category: supervision. Marked corrected in the state record.
CI 1.4: Use of Safe Sleep Practices *Score NA if this is a school age only program.
The Licensing Consultant did not observe safe sleep practices posted in the classroom that cares for infants.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E1.5: Activities with planned instruction followed and teacher influenced.
The agency did not have a lesson plan posted in the classroom.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
The Licensing Consultant did not observe safe sleep practices posted in the classroom that cares for infants.
Corrected Corrected by Mar 21, 2024
Category: supervision. Marked corrected in the state record.
1240-04-01-.13 · 1240-04-01-.13 Food and Food Service
The Licensing Consultant (LC) observed a child (via text message) with food in her mouth during naptime.
Open Not marked corrected in the state record
Category: nutrition. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
The Educator witnessed a 2-year-old child pushing the gate open, leaving the playground, and running out into the parking lot near the street.
Corrected Corrected by Mar 7, 2023
Category: supervision. Marked corrected in the state record.
Disposition: Yes
Summary of Complaint Investigation Monitoring Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant did not observe an educator in the toddler (1-2-year-old) classroom during naptime. Since the volunteer present during the observation was not included in the ratio, it indicates that no educator was present. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant noticed that 1 of the toilets in the boys' restroom was not safe, clean, or in good repair. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant did not witness a qualified adult/educator in the 1-2-year-old classroom. However, the Licensing Consultant witnessed 1 volunteer alone with 7 children in the 1–2-year-old classroom. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant noticed that the 1-2-year-old classroom was not following the correct adult: child ratios. In the toddler classroom, there was 1 volunteer to 7 toddlers. According to the regulations, the ratio for children aged 1-2 years should be 1:6 (1 educator to 6 children) and the educator must be qualified. The volunteer was not a qualified educator and should not be left alone with children or counted in the ratio. During the unannounced complaint investigation visit on July 7, 2025, the Licensing Consultant observed 1 volunteer with 7 children in the 1–2-year-old classroom. As a result, this put the classroom out of ratio because the volunteer could not be counted in the ratio.
Disposition: Yes
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. The Licensing Consultant (LC) observed a child (via text message) with food in her mouth during naptime.
Disposition: Yes
Summary of QRIS Monitoring and Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations, scoring of the QRIS, and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included a complaint investigation: Technical Assistance Provided: 1. Licensing Consultant has directed the Director and/or Educators to ensure that the playground gate is locked and secured before children engage in outdoor play for safety and supervision reasons. 2. Licensing Consultant will submit a referral to CCR&R to train the Educators in playground supervision. Violations were received and include: 1. Supervision Correct Action Plan (CAP) completed. The Educator witnessed a 2-year-old child pushing the gate open, leaving the playground, and running out into the parking lot near the street.
Disposition: Yes
Summary of Complaint Visit The visit conducted today included a complaint investigation: Technical Assistance Provided: 1. Licensing Consultant has directed the Director and/or Educators to ensure that the playground gate is locked and secured before children engage in outdoor play for safety and supervision reasons. 2. Licensing Consultant will submit a referral to CCR&R to train the Educators in playground supervision. No Violations were received
Disposition: Not Applicable
Summary of Monitoring Visit The visit conducted today included a complaint investigation: Technical Assistance Provided: 1. Licensing Consultant has encouraged the Director to communicate with Licensing Consultant regarding changes/repairs made at the facility for the Department's awareness. No Violations were received
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable