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Pulling inspections, violations, and complaints.
Home › TN › Smarter Memphis Cordova
8200 Old Dexter Rd. Suite, TN · License #136464520 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
1240-04-01-.03 · 1240-04-01-.03 Requirements for Licensure as a Child Care Agency
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and a Complaint Investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Operational hours were not clearly stated and any notification of changes to the program description shall be submitted to the department at least ten (10) calendar days prior to making the change. The agency provided transportation for a child they are not authorized for transportation. No documentation that a child was released to someone who was not listed as an authorized person in the child file
Disposition: Yes
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 9, 2026 · Source records · Report an error
completed
Corrected Corrected by Jul 18, 2025
Category: other. Marked corrected in the state record.
E4.3: Family Involvement encouraged
Agency is working on the Advistory Board
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.03 · 1240-04-01-.03 Requirements for Licensure as a Child Care Agency
The provider did not submit an annual report and other required documents before the expiration date of the continous license. Agency did not make the required corrections for the fire marshal.
Corrected Corrected by Jul 18, 2025
Category: ratio. Marked corrected in the state record.
1240-04-01-.05 · 1240-04-01-.05 Ownership, Organization, and Administration
The agency was closed on 11/25-27 without notifying DHS of the change in hours.
Corrected Corrected by Dec 2, 2024
Category: ratio. Marked corrected in the state record.
CI 1.5: Precautions in transporting children (if applicable) *Score NA if the agency does not provide transportation.
Points deducted from transportation violation cited on a previous visit on 11-06-2024
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.7: Building and physical premises safety
Electrical cords and cords on window blinds were accessible to children. A bottle of hydrogen peroxide and diarrhea medicine were on an open shelf in the assembly room. They were removed when it was pointed out.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.10:Supervision
*Points deducted from the previous visit on 11-06-2024 - No documentation that a child was released to someone who was not listed as an authorized person in the child file.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 1.10 Playground Supervision
The LC asked both classroom teachers if they had a classroom roll after he did not see one and both teachers said that they did not have one.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E3.3: Clear & Appropriate behavior expectations are given.
There are no classroom rules posted in the 3-5-year-old classroom.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
The LC asked both classroom teachers if they had a classroom roll after he did not see one and both teachers said that they did not have one.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.05 · 1240-04-01-.05 Ownership, Organization, and Administration
Operational hours were not clearly stated and any notification of changes to the program description shall be submitted to the department at least ten (10) calendar days prior to making the change.
Corrected Corrected by Dec 17, 2024
Category: ratio. Marked corrected in the state record.
1240-04-01-.17 · 1240-04-01-.17 Transportation
The agency provided transportation for a child they are not authorized for transportation.
Corrected Corrected by Nov 7, 2024
Category: transportation. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
No documentation that a child was released to someone who was not listed as an authorized person in the child file
Corrected Corrected by Dec 16, 2024
Category: supervision. Marked corrected in the state record.
1240-04-01-.06 · 1240-04-01-.06 Staff
The Licensing Rules and Regulations Training must be completed as part of staff orentation as required.
Corrected Corrected by Sep 13, 2024
Category: other. Marked corrected in the state record.
1240-04-01-.04 · 1240-04-01-.04 Procedures for Obtaining a License
The agency has not made Payment in full of all assessed civil penalties and other monies owed the state within 10 days of being served civil penalty documents.
Corrected Corrected by Sep 12, 2024
Category: other. Marked corrected in the state record.
E 4.3: Notices and Postings-Licenses, Rating, menus, schedule, violations
The Department's toll-free Child Care Complaint Hotline phone number and The Department of Children's Services' Central Intake Child Abuse Hotline number are not posted
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.4: Accreditation
The agency does not have accreditation from a nationally recognized outside agency.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.7: Hiring Practices/Annual Evaluations
No annual performance records in staff files
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.8: Orientation *Score NA if no new staff
The agency has three individuals that are listed as staff who do not have staff file folders.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
Staff file folders were incomplete
Corrected Corrected by Sep 3, 2024
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
There was no child record folder for a one-year-old female child that was requested for the LC to review.
Corrected Corrected by Aug 28, 2024
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.03 · 1240-04-01-.03 Requirements for Licensure as a Child Care Agency
The agency's annual report and CAPs were not completed on time within the licensing portal
Corrected Corrected by Jul 12, 2024
Category: other. Marked corrected in the state record.
CI 1.7: Building and physical premises safety
an aerosol can of air freshener marked keep out of reach of children was left on a countertop. electrical cords need to be secured
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.10:Supervision
Required adult: child ratios and group sizes posted and followed in every classroom. when the LC arrived, the children were grouped together, including two one year olds
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 3.4: Screen Time *Score NA if no electronics or media are used.
When the LC arrived, all of the children were viewing a video together, including two children under the age of two years of age.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 3.6: Provider complies with requirements on outdoor play and indoor/outdoor physical activity.
The posted classroom schedule only accounts for 30 minutes of outdoor play
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E1.8: Review of Curriculum/Lesson Planning
Posted daily lesson plans are dated April
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
E4.1: Parent Notification of Policies
Points deducted for violation from previous visit Visit MNV20041117 Visit Date 02-13-2024 "There were no written accommodations for Infants in the agency's Emergency preparedness plan"
Open Not marked corrected in the state record
Category: physical safety. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
There was no child record folder for a one-year-old female child that was present available for the LC to review.
Corrected Corrected by Aug 28, 2024
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
All of the children were in one room when the LC arrived. They ranged in age from one to six years old. Infants and toddlers cannot be grouped with older children
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development
For children less than two (2) years of age, use of electronic media and other electronic devices is prohibited
Corrected Corrected by Jun 18, 2024
Category: other. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
These sign-in and sign-out sheets or electronic records shall be maintained for one (1) year and shall be kept on-site and immediately available. One child had an incomplete file folder.
Corrected Corrected by Mar 26, 2024
Category: supervision. Marked corrected in the state record.
1240-04-01-.03 · 1240-04-01-.03 Requirements for Licensure as a Child Care Agency
There were infants within the agency and the agency is currently not licensed to care for infants
Corrected Corrected by Mar 26, 2024
Category: other. Marked corrected in the state record.
1240-04-01-.14 · 1240-04-01-.14 Equipment for Children
There were not enough cribs fo the infants that were present.
Corrected Corrected by Mar 26, 2024
Category: physical safety. Marked corrected in the state record.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
There were no children files for the infants that were present during the visit
Corrected Corrected by Mar 26, 2024
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.18 · 1240-04-01-.18 Emergency Preparedness
There were no written accommodations for Infants in the agency's Emergency preparedness plan
Corrected Corrected by Jun 13, 2024
Category: physical safety. Marked corrected in the state record.
E 2.4: Documentation that staff have been screened and /or tested for communicable diseases and are medically cleared.
A staff member didn't have proper documentation for a completed physical.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 2.6: Daily attendance records maintained on sight including full name of child, signature of parent or authorized representative, and time in/out. Sign-In and out sheets maintained for one (1) year/immediately available.
sign-in sheets are incomplete and they do not have a space for parents to print their names by their signatures
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E1.6 Children see and interact with print materials.
Children's work and names need to be displayed around the classroom.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
Incomplete staff documentation of pre-employment physical
Corrected Corrected by Jul 12, 2023
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
Sign-in/out sheets were incomplete
Corrected Corrected by Aug 8, 2023
Category: recordkeeping. Marked corrected in the state record.
CI 1.10:Supervision
• Required adult: child ratios must be followed in every classroom.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
CI 1.7: Building and physical premises safety
• All items labeled "Keep Out of Reach of Children" are inaccessible.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E1.5: Activities with planned instruction followed and teacher influenced.
• Lesson plan posted and relates to what is observed
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
there was a child too young to be included with the 2-4 year old group
Corrected Corrected by Mar 20, 2023
Category: ratio. Marked corrected in the state record.
1240-04-01-.12 · 1240-04-01-.12 Health and Safety
LC observed cleaning supplies that were accessible to children in the corridor outside of the restroom area.
Corrected Corrected by Mar 20, 2023
Category: health medication. Marked corrected in the state record.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
Child care centers shall provide written lesson plans for EACH GROUP of children.
Corrected Corrected by Apr 3, 2023
Category: other. Marked corrected in the state record.
Violation
1240-04-01-.08 Record Keeping – All records maintained on-site, organized and immediately available upon request.
Corrected Corrected by Jul 26, 2022
Category: recordkeeping. Marked corrected in the state record.