Summary of complaint investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. During an unannounced complaint visit on April 16, 2025, one Child Care Licensing Consultant observed via the video footage that former educator did handle the child roughly as she was bringing her into the building, while the other Licensing Consultant obtained statements from the staff.

Disposition: Yes

Summary of Complaint investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and Complaint Investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.

Disposition: Not Applicable