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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
162 Heritage Park Dr, TN · License #114897694 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and a Complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint/Serious Incident Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and Complaint/Serious Incident. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of QRIS Monitoring Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and scoring of the QRIS, to follow up on a complaint, and a Probation Visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Technical Assistance provided regarding repairing a gate between the playgrounds. This is not a rule. This is a quality indicator.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Agency self reported that on 5/16/24 at approximately 4:15 PM a child was left alone on the playground for approximately two minutes. Roll call was not performed as required by licensing rules. The agency self reported that on 5/16/24 a 2 yr. old child was left alone on the playground for approximately two minutes. Agency self reported that on 5/16/24 at approximately 4:15 PM a child was left alone on the playground for approximately two minutes. The ratio at the time was 2:12. Management should ensure that staff are aware of correct Roll Call procedures.
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 9, 2026 · Source records · Report an error
CI 1.7: Building and physical premises safety
Technical assistance was provided regarding having damaged toys temporarily stored in the area between the Toddler classrooms and the playground.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.10:Supervision
Technical assistance was provided for the mealtime supervision plan that was missing on the date of the visit.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 1.3: Sufficient indoor space for children, adults, and furnishings. Ample space for adults and children to move around.
Easliy accessible handles on doors is not a rule, but is a quality indicator.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 1.5: Books, pictures, and materials representing people of different races, cultures, ages, abilities, and gender in non- stereotyping roles available for children.
This is not a rule, but is a quality indicator.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.06 · 1240-04-01-.06 Staff
The agency was not in compliance with staff receiving required trainings by the end of the QRIS cycle, which was September 30, 2025.
Corrected Corrected by Nov 17, 2025
Category: other. Marked corrected in the state record.
E 3.15: Universal and standard precautions are used when handling/cleaning and disposal of bodily fluids.
The hand washing sink is not located at the diapering area. This is not a rule, but is a quality indicator.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E1.6 Children see and interact with print materials.
No children's work was displayed. This is not a rule, but is a quality indicator.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
An educator did not have a physical exam withing 10 calendar days of their start date.
Corrected Corrected by Apr 29, 2025
Category: recordkeeping. Marked corrected in the state record.
CI 1.7: Building and physical premises safety
Technical Assistance provided regarding repairing a gate between the playgrounds.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.4: Accreditation
This is not a rule. This is a quality indicator.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
Agency self reported that on 5/16/24 at approximately 4:15 PM a child was left alone on the playground for approximately two minutes. Roll call was not performed as required by licensing rules.
Corrected Corrected by Jun 10, 2024
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
The agency self reported that on 5/16/24 a 2 yr. old child was left alone on the playground for approximately two minutes.
Corrected Corrected by Jun 10, 2024
Category: supervision. Marked corrected in the state record.
1240-04-01-.06 · 1240-04-01-.06 Staff
Agency self reported that on 5/16/24 at approximately 4:15 PM a child was left alone on the playground for approximately two minutes. The ratio at the time was 2:12. Management should ensure that staff are aware of correct Roll Call procedures.
Corrected Corrected by Jun 10, 2024
Category: ratio. Marked corrected in the state record.
CI 1.4: Use of Safe Sleep Practices *Score NA if this is a school age only program.
A copy of Safe Sleep was not posted in the 2 infant classroom. This is not a rule, but is a QRIS requirement.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.7: Building and physical premises safety
Diaper cream was not locked up in Toddler B. This is not a rule, but is a QRIS requirement. Outdoor area where children went from classroom to the playground had some broken tile on the ground left by workman, a broom and dustpan, a plastic tub and wire basket . Technical assistance was provided.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.10:Supervision
Required adult : child ratio not posted in Toddler B.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
An educator was putting out cots during mealtime.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
Two 4 yr. old children were left alone on the playground for under a minute.
Corrected Corrected by Oct 19, 2023
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
Educator did not complete name to face roll call in the Pre K classroom.
Corrected Corrected by Oct 19, 2023
Category: supervision. Marked corrected in the state record.
CI 1.10:Supervision
A child was observed standing next to a table eating crackers while not being supervised.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
A child was observed standing at a table, eating while not being supervisded.
Corrected Corrected by Jun 8, 2023
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
Agency failed to complete Roll Call before transitioning from the playground to the classroom
Corrected Corrected by Apr 12, 2023
Category: supervision. Marked corrected in the state record.
Disposition: Yes
Summary of Complaint/Follow up Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint visit and follow up due to a violation at previous visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and to follow up on a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Two 4 yr. old children were left alone on the playground for under a minute. Educator did not complete name to face roll call in the Pre K classroom.
Disposition: Yes
Summary of Complaint Visit The visit today included monitoring of the agency's compliance with Licensing Rules and Regulations and a complaint. If any violations were received, details can be observed in the compliance details section of the visit, along with corresponding corrective action plans.
Disposition: Not Applicable
The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and to follow up on a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and a Complaint Visit. Technical Assistance Provided: 1. LC discussed completing Change Reports when staff change. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Visit A visit was conducted to follow up on a complaint. Technical Assistance Provided: 1. LC discussed Playground Supervision and provided a copy of the rules (page 39). 2. LC discussed Supervision and provided a copy of the rules (page 37-39) 3. LC discussed Critical Violations and provided a copy of the rules (page 14). 4. LC discussed Duty to Report Child Abuse and Neglect and provided a copy of the rules (page 35). If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Agency failed to complete Roll Call before transitioning from the playground to the classroom
Disposition: Yes