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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › TN › Memphis › The Learning Experience Germantown
3750 Forest Hill Irene Rd., Memphis TN 38125 · License #162589136 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigation of a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. During an unannounced visit on 10/02/2025 to investigate a complaint, the licensing consultant observed two groups (Prepper B and Preschool 1, ages 2-4 years) combined and over capacity (2:18).
Disposition: Yes
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigating a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigating a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigating a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. During an unannounced visit for a self-reported serious incident on July 15, 2024, the Licensing Consultant was informed by the director that she observed (on July 12, 2024), a 4-year-old child left in the Preschool 2 classroom unattended while conducting a tour with a prospective parent. The child was in the classroom restroom changing his clothes for water play and was left behind. There were 2 educators supervising the children at the time were en route to the playground with the class for water play.
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 11, 2026 · Source records · Report an error
Supervision
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
CI 1.10:Supervision
This indicator was not met during a previous visit on 10/02/2025. Also, during today's visit, 2 classrooms did not do name-to-face roll call during transitions.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 1.6: Dramatic play materials include items from different cultures.
At least two (2) types of dramatic play props representing other cultures/diversity must be accessible. Props are needed.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 1.9: Mealtime Supervision
A written mealtime supervision plan should be posted.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 1.10 Playground Supervision
The playground supervision plan was not posted in the classroom, near the exit door to the playground, nor on the playground.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
Name to face roll call.
Corrected Corrected by Nov 24, 2025
Category: supervision. Marked corrected in the state record.
E 1.5: Books, pictures, and materials representing people of different races, cultures, ages, abilities, and gender in non- stereotyping roles available for children.
At least two (2) materials representing some form of diversity are needed. One type was present.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
During an unannounced visit on 10/02/2025 to investigate a complaint, the licensing consultant observed two groups (Prepper B and Preschool 1, ages 2-4 years) combined and over capacity (2:18).
Corrected Corrected by Oct 2, 2025
Category: ratio. Marked corrected in the state record.
1240-04-01-.09 · 1240-04-01-.09 Incident Reporting
During an unannounced injury investigation visit, the licensing consultant observed that the incident that occurred yesterday (08/21/2025), an incident report was not done, it wasn't reported to the mother or father, nor was it reported to DCS.
Corrected Corrected by Aug 21, 2025
Category: other. Marked corrected in the state record.
CI 1.7: Building and physical premises safety
The restroom in one of the Toddler classrooms was not safe, in good repair, or free of hazards.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.1 : Parent communication- Developmental checklist
Meetings (between the child care provider and the parents) to discuss the child's progress should be documented.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.2: Preparing child and family for successful transitions at each care level *Score NA if School-Age Only Program or if Family/Group home with no transitions.
Transition plans should be documented and reviewed with parents of moving from one age group to another.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.4: Accreditation
The agency is not accredited.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 4.7: Hiring Practices/Annual Evaluations
Annual evaluations of staff performances should be documented annually and in the staff files.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E4.3: Family Involvement encouraged
The agency doesn't currently have a (FAB) Family Advisory Board.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.16 · 1240-04-01-.16 Physical Facilities
During an announced QRIS visit on March 20, 2025, the licensing consultant observed a restroom in one of the Toddler classrooms that was not safe, in good repair, or free of hazards.
Corrected Corrected by Mar 27, 2025
Category: physical safety. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
During an unannounced visit for a self-reported serious incident on July 15, 2024, the Licensing Consultant was informed by the director that she observed (on July 12, 2024), a 4-year-old child left in the Preschool 2 classroom unattended while conducting a tour with a prospective parent. The child was in the classroom restroom changing his clothes for water play and was left behind. There were 2 educators supervising the children at the time were en route to the playground with the class for water play.
Corrected Corrected by Jul 15, 2024
Category: supervision. Marked corrected in the state record.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
During an unannounced visit to the agency to conduct an incident, it was observed that a child did not have a completed file in a central location at the agency.
Corrected Corrected by Feb 29, 2024
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
During an unannounced visit to the agency, when LC asked the director for a new employee's file, it was observed that several required documents were not in the file.
Corrected Corrected by Feb 29, 2024
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
Adult:child ratios were not maintained by the child care agency while the children were on the playground on the day of the incident.
Corrected Corrected by Feb 1, 2024
Category: ratio. Marked corrected in the state record.
1240-04-01-.09 · 1240-04-01-.09 Incident Reporting
Indicent reprorting not reported timely. Incident occurred on October 19th 2023 and was not reported until October 30th 2023.
Corrected Corrected by Nov 14, 2023
Category: other. Marked corrected in the state record.
CI 1.8: Prevention of shaken baby syndrome and abusive head trauma, child maltreatment *Score NA if this is a school age only program.
Three new staff were hired and they have not completed the required tranings prior to having unsupervised contact with children.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
CI 1.11: Background Checks
Any Person(s) excluded by law, should be denied access to children. During an announced visit, a new hire was in the kitchen as a cook and has an excluded to work letter in the background portal. No clearance letter was provided and this individual was asked to leave the premises and is not to return until cleared to work.
Open Not marked corrected in the state record
Category: background checks. Open / not marked corrected.
E 2.2: Staff, and driver records contain documentation of all requirements
All required documentation maintained and kept in an organized manner. During today's announced visit, two new hires did not files. The interim director printed their clearance letters and their handbooks during the visit. No other documents were provided.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 2.4: Documentation that staff have been screened and /or tested for communicable diseases and are medically cleared.
There were two staff members hired and staff files were not available showing that they have been medically cleared prior to having contact with children.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
All required documentation maintained and kept in an organized manner. During today's announced visit, two new hires did not have files. The interim director printed their clearance letters and their handbooks during the visit. No other required documents were provided.
Corrected Corrected by Oct 31, 2023
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
There were two staff members hired and staff files were not available showing that they have been medically cleared prior to having contact with children.
Corrected Corrected by Oct 31, 2023
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.07 · 1240-04-01-.07 Criminal Background Check and State Registry/Records Review Procedures
Any Person(s) excluded by law, should be denied access to children. During an announced visit, a new hire was in the kitchen as a cook and has an excluded to work letter in the background portal. No clearance letter was provided and this individual was asked to leave the premises and is not to return until cleared to work.
Corrected Corrected by Oct 24, 2023
Category: background checks. Marked corrected in the state record.
1240-04-01-.06 · 1240-04-01-.06 Staff
Three new staff were hired and they have not completed the required trainings prior to having unsupervised contact with children.
Corrected Corrected by Oct 31, 2023
Category: supervision. Marked corrected in the state record.
Disposition: Yes
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigating a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigating a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and investigating a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of complaint visit. The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Indicent reprorting not reported timely. Incident occurred on October 19th 2023 and was not reported until October 30th 2023.
Disposition: Yes