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Home › TN › Memphis › Riverdale Kiddie Learning Center, Inc.
4087 Riverdale Road, Memphis TN 38115 · License #179098633 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Summary of complaint investigation and safety plan Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and current complaint and safety plan. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint investigation, safty plan issuance qris scoring Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and [reason for visit—such as complaint or safety plan]. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans Alternate drills quarterly Staff member did not complete required training Staff members engaged in other actrivties during mealtime, observed backs turned during meal period. Delay in treatment based on incident reporting Contact with parent occured after Director R. Watkins arrived on site. Staff members observed engaged in other activties when active supervision is required backs turned during meal period. seated during outside play Active complaint admission by former staff 1240-04-01-.22 SPECIFIC REQUIREMENTS FOR CHILD CARE CENTERS (b) Adult:Child Ratio Requirements for Child Care Centers (ii) Infant and toddler groups may never exceed the required ratios and group sizes 1240-04-01-.09 INCIDENT REPORTING(c) The child care agency shall not delay seeking emergency treatment due to a delay in contacting the parent/guardian Reportedly the 911 call was by the parent or guardian as opposed to the agency staff. 1240-04-01-.09 INCIDENT REPORTING.(b) Serious injuries or signs of serious illness shall be reported to the parent/guardian immediately. Delayed to call director as opposed to the parent immediately 1240-04-01-.06 STAFF. (g) Prior to having unsupervised contact with children, each new employee shall complete training in the following areas: 1. Shaken baby syndrome/abusive head trauma 1240-04-01-.15 PROGRAM, LANGUAGE, AND LITERACY DEVELOPMENT (5) Behavior Management and Guidance (c) Potentially shaming, humiliating, frightening, verbally abusive, injurious discipline methods, and/or techniques that isolate the child are prohibited
Disposition: Yes
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 11, 2026 · Source records · Report an error
CI 1.2: Emergency preparedness and response planning. The child care provider shall comply with all other requirements related to emergency preparedness provided under T.C.A. § 71-3-517
Alternate drills quarterly
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.8: Prevention of shaken baby syndrome and abusive head trauma, child maltreatment *Score NA if this is a school age only program.
Staff member did not complete required training
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.10:Supervision
Staff members engaged in other actrivties during mealtime, observed backs turned during meal period.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E 3.12: Injuries, illness, accidents documented and reported to parents as required.
Delay in treatment based on incident reporting
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E2.1: Educator engages in activities with the children (serve & return interactions).
Staff members observed engaged in other activties when active supervision is required backs turned during meal period. seated during outside play
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E3.1: : Appropriate behavior interventions based upon age and development of children (positive guidance/focusing on positive behavior) and reasonable/appropriate discipline-redirection that a child can understand (without being shaming, abusive, or injurious).
Active complaint admission by former staff
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
1240-04-01-.22 SPECIFIC REQUIREMENTS FOR CHILD CARE CENTERS (b) Adult:Child Ratio Requirements for Child Care Centers (ii) Infant and toddler groups may never exceed the required ratios and group sizes
Corrected Corrected by Apr 10, 2025
Category: ratio. Marked corrected in the state record.
1240-04-01-.09 · 1240-04-01-.09 Incident Reporting
1240-04-01-.09 INCIDENT REPORTING(c) The child care agency shall not delay seeking emergency treatment due to a delay in contacting the parent/guardian Reportedly the 911 call was by the parent or guardian as opposed to the agency staff.
Corrected Corrected by Apr 10, 2025
Category: physical safety. Marked corrected in the state record.
1240-04-01-.09 · 1240-04-01-.09 Incident Reporting
1240-04-01-.09 INCIDENT REPORTING.(b) Serious injuries or signs of serious illness shall be reported to the parent/guardian immediately. Delayed to call director as opposed to the parent immediately
Corrected Corrected by Apr 10, 2025
Category: other. Marked corrected in the state record.
1240-04-01-.06 · 1240-04-01-.06 Staff
1240-04-01-.06 STAFF. (g) Prior to having unsupervised contact with children, each new employee shall complete training in the following areas: 1. Shaken baby syndrome/abusive head trauma
Corrected Corrected by Apr 10, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development
1240-04-01-.15 PROGRAM, LANGUAGE, AND LITERACY DEVELOPMENT (5) Behavior Management and Guidance (c) Potentially shaming, humiliating, frightening, verbally abusive, injurious discipline methods, and/or techniques that isolate the child are prohibited
Corrected Corrected by Apr 25, 2025
Category: other. Marked corrected in the state record.
E 3.14: Parent/guardian contacted immediately when a child shows signs of illness or infection.
Contact with parent occured after Director R. Watkins arrived on site.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.2: Emergency preparedness and response planning. The child care provider shall comply with all other requirements related to emergency preparedness provided under T.C.A. § 71-3-517
Referred to CCRR for assistance drills other than fire quarterly
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
E 2.1: Children's records shall be complete, organized, maintained on- site and available to the Child Care Licensing Consultant at all times.
work hours of parents needed
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
1240-04-01-.08 · 1240-04-01-.08 Record Keeping
Work hours of parents needed
Corrected Corrected by Jan 21, 2025
Category: recordkeeping. Marked corrected in the state record.
1240-04-01-.09 · 1240-04-01-.09 Incident Reporting
This is a new option that is available after 12/20/2022
Corrected Corrected by Jul 19, 2023
Category: other. Marked corrected in the state record.
Violation
1240-04-01-.09 INCIDENT REPORTING. (1) Reports of Incidents, Illnesses, Accidents, Injuries, and Fatalities. (a) Incidents, accidents, injuries, and signs of illness shall be reported to the parent/guardian no later than the child’s release to the parent/guardian or authorized representative on the date of occurrence. (b) Serious injuries or signs of serious illness shall be reported to the parent/guardian immediately. (c) The child care agency shall not delay seeking emergency treatment due to a delay in contacting the parent/guardian. (d) Incidents, accidents, injuries, and signs of serious illness to children shall be documented immediately with the following information: 1. Child’s name and date of birth; 2. Name of the person writing the report; 3. Date and time; 4. Date and time of completion of incident report; 5. Description of incident and circumstances; and 6. Action(s) taken by the child care agency. (e) The documentation shall be provided to the parent/guardian the same day of the incident, and filed in the child’s record. Documentation not provided in accordance with policy
Corrected Corrected by Jun 1, 2022
Category: recordkeeping. Marked corrected in the state record.
Violation
Observation: While observing the child’s file, PE observed no incident report regarding an incident that took place at the agency. Rule: 1240-04-03-.05 Administration
Corrected Corrected by May 7, 2018
Category: ratio. Marked corrected in the state record.
Violation
Observation: It was reported of a child being dropped off at an elementary school in which he did not attend. Rule: 1240-04-03-.13 Transportation
Corrected Corrected by May 7, 2018
Category: transportation. Marked corrected in the state record.
Violation
Observation: While reviewing the transportation logs, PE observed children’s names was not written on the transportation logs for the morning route. Rule: 1240-04-03-.13 Transportation
Corrected Corrected by May 7, 2018
Category: transportation. Marked corrected in the state record.
Violation
PE observed several logs not signed by management or driver. 1240-04-03-.13 TRANSPORTATION.
Corrected Corrected by Sep 11, 2015
Category: transportation. Marked corrected in the state record.
Violation
3. Additional Reviewer Responsibilities: (i) Agency management shall designate an additional person, who did not ride on the vehicle, to conduct an inspection once the vehicle has been unloaded. (ii) The additional reviewer shall: (I) Physically walk through the vehicle; (II) Inspect all seat surfaces, under all seats and in all compartments or recesses in the vehicle¿s interior; (III) Reconcile the passenger log with the agency¿s attendance roll to verify that each child is off the vehicle and present in his assigned classroom. This transfer of responsibility of each child shall be verified by the reviewer¿s full signature on the passenger log; and (IV) Immediately notify the director or other individual designated in charge of any discrepancies between the passenger log and the attendance roll.
Corrected Corrected by Mar 18, 2013
Category: physical safety. Marked corrected in the state record.
Violation
(d) Department of Safety Driver Requirements. 1. Persons transporting children for a child care agency shall have available for review by the Department of Human Services documentation of any training and testing required and provided by the Department of Safety. 2. All persons subject to this paragraph (5) shall obtain a certification document from the Department of Safety to signify that they have passed additional written or skills tests required for persons who may, in the course of their duties, drive a vehicle that transports children enrolled in a child care agency. 3. All persons subject to this paragraph (5) shall be required to obtain annual training that is utilized for school bus drivers offered by the Department of Safety or such other equivalent training as the Department of Safety may determine is appropriate. (e) Health Examinations for Drivers: The agency or the contractor providing transportation services shall maintain documentation, updated annually and signed by the examining licensed physician, licensed psychologist, licensed clinician, Nurse Practitioner or Physician¿s Assistant, verifying that the individual who drives a vehicle transporting the children for the child care agency is physically, mentally and emotionally capable of safely and appropriately providing transportation for children.
Corrected Corrected by Mar 18, 2013
Category: health medication. Marked corrected in the state record.
Violation
(b) Loading Procedures: 1. As each child is loaded onto the vehicle the time the child was placed on the vehicle shall be recorded onto the passenger log by the person designated to keep the log. 2. If the child was loaded from home, the parent or other authorized person will additionally sign the log indicating that the child was placed on the vehicle. LICENSURE RULES FOR CHILD CARE CENTERS CHAPTER 1240-04-03 (Rule 1240-04-03-.13, continued) March, 2009 (Revised) 60 (c) Unloading Procedures: 1. The individual designated by the agency as responsible for the log shall update it immediately upon the child being released from the vehicle. The designated staff member shall update the log by: (i) Recording the time the child was released; and (ii) Initialing next to the time of release. 2. When the child is released to a parent or other authorized person, that person must sign the log indicating that the child was released to them.
Corrected Corrected by Mar 18, 2013
Category: recordkeeping. Marked corrected in the state record.
Violation
1240-04-03-.15 CARE OF CHILDREN WITH SPECIAL NEEDS. (1) When children with disabilities are enrolled, all reasonable and appropriate efforts shall be made to provide each child an equal opportunity to participate in the same program activities as their peers. (2) Parents or other appropriate individual identified by the parent shall provide information and, as appropriate, training for caregivers regarding special needs/techniques/emergency measures/etc., as utilized in the child¿s home to ensure the child¿s safety and well-being. (3) Adaptations to the environment shall be directed toward normalizing the lifestyle of the child by helping the child to become independent and develop self-help skills. (4) Behavior management techniques or program activities which would tend to demean or isolate the child are prohibited. (5) The agency shall inform parents of any specialized services available from the agency, and if the agency is aware of any specialized services available through third parties, shall additionally inform the parent of such services. (6) Efforts to provide specialized services (e.g., speech/hearing therapy, physical therapy, psychological evaluation, or services for the mentally retarded) either directly or by referral, shall be conducted only with written permission by the parent and documented in the child¿s record. Any information exchange regarding these services that is shared with or received from third parties shall also be documented. (7) Emergency Plans. (a) The agency shall have written individualized emergency plans for each disabled child who requires more assistance in emergencies than other children of the same age or in the same group. (b) The emergency plan shall be approved by the Department. (c) The agency shall maintain documentation that the Emergency Plan is practiced monthly. (8) Each non-verbal child¿s daily activities, including, as applicable to the individual child, the time and amount of feeding, elimination, times of diaper changes, sleep patterns, and developmental progress, shall be recorded and shared with the parents daily. Observation- The child care center accepted a child with special needs without following the appropriate steps set forth in 1240-04-03-.15 Care Of Children Wigh Special Needs.
Corrected Corrected by Feb 21, 2012
Category: recordkeeping. Marked corrected in the state record.
Violation
(5) Behavior Management and Guidance. (a) Attention spans and skills of children shall be considered so that caregivers do not require children to engage in developmentally inappropriate behavior. (b) Discipline shall be reasonable, appropriate, and in terms the children can understand. (c) Discipline that is potentially shaming, humiliating, frightening, verbally abusive, or injurious to children shall not be used. (e) Spanking or any other type of corporal punishment is prohibited. (¿Corporal punishment¿ is the infliction of bodily pain as a penalty for behavior of which the punisher disapproves.) (f) Caregivers shall not focus solely upon unacceptable behavior. (g) Praise and encouragement of good behavior shall be used. (h) Efforts shall be made to help children develop a feeling of self-worth beginning at infancy and continuing throughout the school-age years. (i) When a child is engaging in unacceptable behavior the caregiver shall, prior to disciplining the child, first distract the child¿s attention and substitute a desirable activity. OBSERVATION:2)Jasmine Hunter (teacher) - Ms. Hunter admitted to using water in a spray bottle as a scare tactic to get children's negative behavior under control.
Corrected Corrected by Apr 22, 2011
Category: other. Marked corrected in the state record.
Violation
(18) Duty to Report Child Abuse and Neglect. (a) Duty to Report. 1. Every operator, owner, licensee, director, or staff member of, or substitute staff member or volunteer in a child care agency licensed by the Department of Human Services is individually responsible, and is required by Tennessee Code Annotated, §§ 37-1-403 and 37-1-605, to immediately report any reasonable suspicion of child abuse or neglect to the Department of Children¿s Services, local law enforcement or the judge of the juvenile court in the county of the child¿s residence. 2. Determining Suspicion of Abuse/Neglect. (i) Due to both the immediate risk to children¿s safety, as well as to the extreme risk of destroying or losing critical evidence, the agency and/or individual staff shall not delay reporting possible abuse or neglect in an attempt to conduct an investigation to verify the abuse/neglect allegations. observation director/owner failed to repot suspected abuse.
Corrected Corrected by Apr 22, 2011
Category: other. Marked corrected in the state record.
This is a new option that is available for visits conducted after 12/20/2022.
Disposition: Not Applicable
This is a new option that is available for visits conducted after 12/20/2022. This is a new option that is available after 12/20/2022
Disposition: Yes
This is a new option that is available for visits conducted after 12/20/2022.
Disposition: Not Applicable
See Below for Detailed Information 1240-04-01-.09 INCIDENT REPORTING. (1) Reports of Incidents, Illnesses, Accidents, Injuries, and Fatalities. (a) Incidents, accidents, injuries, and signs of illness shall be reported to the parent/guardian no later than the child’s release to the parent/guardian or authorized representative on the date of occurrence. (b) Serious injuries or signs of serious illness shall be reported to the parent/guardian immediately. (c) The child care agency shall not delay seeking emergency treatment due to a delay in contacting the parent/guardian. (d) Incidents, accidents, injuries, and signs of serious illness to children shall be documented immediately with the following information: 1. Child’s name and date of birth; 2. Name of the person writing the report; 3. Date and time; 4. Date and time of completion of incident report; 5. Description of incident and circumstances; and 6. Action(s) taken by the child care agency. (e) The documentation shall be provided to the parent/guardian the same day of the incident, and filed in the child’s record. Documentation not provided in accordance with policy
Disposition: Yes
See Below for Detailed Information
Disposition: Not Applicable
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Disposition: Not Applicable
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Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information Observation: While observing the child’s file, PE observed no incident report regarding an incident that took place at the agency. Rule: 1240-04-03-.05 Administration Observation: It was reported of a child being dropped off at an elementary school in which he did not attend. Rule: 1240-04-03-.13 Transportation Observation: While reviewing the transportation logs, PE observed children’s names was not written on the transportation logs for the morning route. Rule: 1240-04-03-.13 Transportation
Disposition: Yes
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information 1240-04-03-.15 CARE OF CHILDREN WITH SPECIAL NEEDS. (1) When children with disabilities are enrolled, all reasonable and appropriate efforts shall be made to provide each child an equal opportunity to participate in the same program activities as their peers. (2) Parents or other appropriate individual identified by the parent shall provide information and, as appropriate, training for caregivers regarding special needs/techniques/emergency measures/etc., as utilized in the child¿s home to ensure the child¿s safety and well-being. (3) Adaptations to the environment shall be directed toward normalizing the lifestyle of the child by helping the child to become independent and develop self-help skills. (4) Behavior management techniques or program activities which would tend to demean or isolate the child are prohibited. (5) The agency shall inform parents of any specialized services available from the agency, and if the agency is aware of any specialized services available through third parties, shall additionally inform the parent of such services. (6) Efforts to provide specialized services (e.g., speech/hearing therapy, physical therapy, psychological evaluation, or services for the mentally retarded) either directly or by referral, shall be conducted only with written permission by the parent and documented in the child¿s record. Any information exchange regarding these services that is shared with or received from third parties shall also be documented. (7) Emergency Plans. (a) The agency shall have written individualized emergency plans for each disabled child who requires more assistance in emergencies than other children of the same age or in the same group. (b) The emergency plan shall be approved by the Department. (c) The agency shall maintain documentation that the Emergency Plan is practiced monthly. (8) Each non-verbal child¿s daily activities, including, as applicable to the individual child, the time and amount of feeding, elimination, times of diaper changes, sleep patterns, and developmental progress, shall be recorded and shared with the parents daily. Observation- The child care center accepted a child with special needs without following the appropriate steps set forth in 1240-04-03-.15 Care Of Children Wigh Special Needs.
Disposition: Yes