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Pulling inspections, violations, and complaints.
Home › TN › In Good Hands Learning Center, LLC
2752-B North Highland Ave, TN · License #191745531 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development
Children in the 12-36 month old classroom was observed watching television.
Corrected Corrected by Jun 9, 2026
Category: other. Marked corrected in the state record.
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Children in the 12-36 month old classroom was observed watching television.
Disposition: Yes
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of QRIS Monitoring & Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and scoring of the QRIS and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Two (2) new hires have not completed Shaken Baby training prior to having contact with the children. While conducting ratios, LC observed two (2) educators on their phones. Children artwork or names were not displayed around the classroom.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 9, 2026 · Source records · Report an error
CI 1.8: Prevention of shaken baby syndrome and abusive head trauma, child maltreatment *Score NA if this is a school age only program.
Two (2) new hires have not completed Shaken Baby training prior to having contact with the children.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.10:Supervision
While conducting ratios, LC observed two (2) educators on their phones.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
E1.6 Children see and interact with print materials.
Children artwork or names were not displayed around the classroom.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
1240-04-01-.09 · 1240-04-01-.09 Incident Reporting
The department was not notified that law enforcement was called to the agency on April 8, 2024.
Open Not marked corrected in the state record
Category: other. Open / not marked corrected.
Violation
Observation: A staff members purse was left on the floor in reach of the children. 1240-04-01-.12 Health and Safety Corrective Action: Staff members belongings shall remain out of reach of the children at all times.
Corrected Corrected by Sep 21, 2020
Category: health medication. Marked corrected in the state record.
Violation
Observation: The 3 - 4 year old classroom was left unattended for 30 minutes during naptime on 2/6/2020. 1240-04-01-.22 Specific Requirements for Child Care Centers Corrective Action: At least one caregiver shall be supervising each class during naptime.
Corrected Corrected by Sep 21, 2020
Category: supervision. Marked corrected in the state record.
Violation
Observation: The 3 - 4 year old class was left unattended during naptime on 2/3/2020. 1240-04-01-.22 Specific Requirements for Child Care Centers Corrective Action: At least one educator shall be supervising each class during naptime.
Corrected Corrected by Sep 21, 2020
Category: supervision. Marked corrected in the state record.
Violation
Observation: An educator was observed roughly mishandling a child. 1240-04-01-.15 Program Corrective Action: All discipline techniques and actions that could potentially injure a child are strictly prohibited.
Corrected Corrected by Sep 21, 2020
Category: other. Marked corrected in the state record.
Violation
Observation: The agency attempted to conduct their own investigation into child abuse/neglect allegations, in lieu of reporting to DCS. 1240-04-01-.10 Duty to Report Child Abuse and Neglect Corrective Action: The agency will report all allegations of child abuse/neglect immediately to DCS, and shall not attempt to conduct their own investigation.
Corrected Corrected by Sep 21, 2020
Category: other. Marked corrected in the state record.
Violation
Observation: The agency did not report allegations of child abuse/neglect. 1240-04-01-.10 DUTY TO REPORT CHILD ABUSE AND NEGLECT Compliance Statement: The agency shall immediately report all allegations of child abuse/neglect to the Department of Children's Services.
Corrected Corrected by Sep 21, 2020
Category: other. Marked corrected in the state record.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. The department was not notified that law enforcement was called to the agency on April 8, 2024.
Disposition: Yes
Summary of Complaint and Followup Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations, complaint, and followup visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
This is a new option that is available for visits conducted after 12/20/2022.
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information Observation: The 3 - 4 year old classroom was left unattended for 30 minutes during naptime on 2/6/2020. 1240-04-01-.22 Specific Requirements for Child Care Centers Corrective Action: At least one caregiver shall be supervising each class during naptime. Observation: The 3 - 4 year old class was left unattended during naptime on 2/3/2020. 1240-04-01-.22 Specific Requirements for Child Care Centers Corrective Action: At least one educator shall be supervising each class during naptime. Observation: A staff members purse was left on the floor in reach of the children. 1240-04-01-.12 Health and Safety Corrective Action: Staff members belongings shall remain out of reach of the children at all times. Observation: An educator was observed roughly mishandling a child. 1240-04-01-.15 Program Corrective Action: All discipline techniques and actions that could potentially injure a child are strictly prohibited. Observation: The agency attempted to conduct their own investigation into child abuse/neglect allegations, in lieu of reporting to DCS. 1240-04-01-.10 Duty to Report Child Abuse and Neglect Corrective Action: The agency will report all allegations of child abuse/neglect immediately to DCS, and shall not attempt to conduct their own investigation.
Disposition: Yes
See Below for Detailed Information Observation: The agency did not report allegations of child abuse/neglect. 1240-04-01-.10 DUTY TO REPORT CHILD ABUSE AND NEGLECT Compliance Statement: The agency shall immediately report all allegations of child abuse/neglect to the Department of Children's Services.
Disposition: Yes