Advisory · not a violation
E2.2: Educators respond to/interact with children consistently in a warm, encouraging manner.
Educator not remaining calm/not using positive tone.
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Home › TN › Kingsport › A Step Above Early Learning, LLC
1697B Lynn Garden Dr, Kingsport TN 37665 · License #124081559 · Center · Child Care
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When they operate
Ages served
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This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This follow-up visit · order of civil penalty served · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
Summary of QRIS Monitoring Visit, Safety Plan Monitoring, and Complaint Investigation Today's visit included monitoring the agency's compliance with Licensing Rules and Regulations and scoring of the QRIS. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. One (1) infant observed sleeping in the floor on their belly for 1 minute. Points deducted due to violations on 1/9/2025. Natural lighting in each operating classroom. Controlled ventilation and light control in each operating classroom. Access for children and adults with disabilities: easily accessible handles on doors One (1) infant seven (7) months old observed asleep in floor for one (1) minute. Safe sleep procedures were not followed as required.
Disposition: Yes
Summary of Safety Plan Visit Today's visit included monitoring the agency's compliance with Licensing Rules and Regulations. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. One child walked away from the classroom while waiting at the bathrooms and was unsupervised for 47 seconds.
Disposition: Yes
Summary of Complaint Investigation/Follow-Up Visit Today's visit included monitoring the agency's compliance with Licensing Rules and Regulations. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Agency failed to report a serious incident involving a child to DHS Child Care Licensing as required. Agency did not report Suspected Child Abuse and Neglect to Department of Children's Services (DCS). Agency did not report an incident where an infant was dropped to the parents/guardians of the child. Educator did not report suspeced child abuse to Department of Children's Services as required. An educator fell asleep while caring for children and did not provide appropriate supervision as required for their protection.
Disposition: Yes
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 11, 2026 · Source records · Report an error
This safety plan served · technical assistance inspection recorded no violations or advisories.
Advisory · not a violation
Educator not remaining calm/not using positive tone.
Advisory · not a violation
Lesson Plan posted was from the week of June 1. • Lesson plan posted and is related to what is observed.
Advisory · not a violation
• Educator focus is on the positive rather than the negative to teach a child what is safe for the child and other children. • Behavioral interventions shall be developmentally appropriate, with consideration given to the attention spans and skills of individual children. • Discipline is reasonable and developmentally appropriate. Shaming, humiliating, frightening, , and/or techniques that isolate the child are prohibited.
Advisory · not a violation
School-Age children must have tables and equipment appropriate for their size.
Advisory · not a violation
12 to 30 month classroom had no books or pictures representing diversity.
Advisory · not a violation
Points deducted for previous violations cited on May 15, 2026. • Corporal punishment, restraint outside of holding for only as long as is necessary for the child to regain control, and verbally abusive or injurious discipline methods are prohibited. • Reasonable suspicions of abuse/neglect immediately reported to Department of Children's Services (DCS), law enforcement, etc.
This safety plan served · technical assistance inspection recorded no violations or advisories.
This follow-up visit · technical assistance inspection recorded no violations or advisories.
This incident or injury investigation · safety plan served · technical assistance inspection recorded no violations or advisories.
• Prevention and control, including the spread of infectious diseases. Agency did not follow sickness policy and allowed a child to return to the center less than 2 days after having a fever at the center.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This incident or injury investigation · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This complaint investigation · safety plan served · technical assistance inspection recorded no violations or advisories.
This complaint investigation · safety plan served · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This complaint investigation · safety plan served · technical assistance inspection recorded no violations or advisories.
This technical assistance inspection recorded no violations or advisories.
This technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This order of civil penalty served · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · safety plan served · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This notice of probation served · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This complaint investigation · follow-up visit · safety plan served · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
One (1) infant observed sleeping in the floor on their belly for 1 minute.
Advisory · not a violation
Natural lighting in each operating classroom. Controlled ventilation and light control in each operating classroom. Access for children and adults with disabilities: easily accessible handles on doors
Advisory · not a violation
Points deducted due to violations on 1/9/2025.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This follow-up visit · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This complaint investigation · safety plan served · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This complaint investigation · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · safety plan monitoring · technical assistance inspection recorded no violations or advisories.
This safety plan served · technical assistance inspection recorded no violations or advisories.
This follow-up visit · complaint investigation · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance · follow-up visit · safety plan served inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This complaint investigation · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit · technical assistance inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This qris monitoring visit inspection recorded no violations or advisories.
This pre-licensure walkthrough inspection recorded no violations or advisories.
This pre-licensure walkthrough inspection recorded no violations or advisories.
This licensing inspection recorded no violations or advisories.
Summary of QRIS Monitoring Visit and Complaint Investigation Today's visit included monitoring the agency's compliance with Licensing Rules and Regulations and complaint investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. On November 27, 2024 Child Care Licensing staff observed video footage from Monday, November 25, 2027 and confirmed that an educator was asleep while caring for four children, failing to provide them with appropriate supervision as required.
Disposition: Yes