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Pulling inspections, violations, and complaints.
Home › TN › Signal Centers Child Care
109 NORTH GERMANTOWN, TN · License #197627544 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
CI 1.5: Precautions in transporting children (if applicable) *Score NA if the agency does not provide transportation.
Three buses had a flashlight but one did not. One bus is using a mini flashlight and one is using the flashlight from a small iPad. All buses need to have flashlights. Best practice would be for all buses to have a flashlight of 400 lumens or higher.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
CI 1.10:Supervision
A toddler aged 13 months was left alone on the playground for 15 minutes. Toddlers and the 3 - 5 age group were mixed together. Staff report that the aftercare group aged 3- 5 is regularly 24 children.
Open Not marked corrected in the state record
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and a complaint investigation visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and scoring of the QRIS. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Three buses had a flashlight but one did not. One bus is using a mini flashlight and one is using the flashlight from a small iPad. All buses need to have flashlights. Best practice would be for all buses to have a flashlight of 400 lumens or higher. A toddler aged 13 months was left alone on the playground for 15 minutes. Toddlers and the 3 - 5 age group were mixed together. Staff report that the aftercare group aged 3- 5 is regularly 24 children. Agency is considering purusing accreditation. During a complaint investigation on 5/13/26 LC Hawthorne found that a thirteen month old child was left alone on the playground for 15 minutes. The educators did not did not correctly complete an appropriate name-to-face procedure and head count which left this student outside unattended. During a complaint investigation on 5/13/26 LC Hawthorne found that a thirteen month old child was left alone on the playground for 15 minutes. The educators did not correctly complete an appropriate name-to-face procedure and head count, which left this student outside unattended.
Disposition: Yes
The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and the investigation of a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.
Disposition: Not Applicable
Educators were interviewed. Their accounts of the event corroborate one another and are as described by the program director. Some interview will have to be conducted later as educators were not present.
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 9, 2026 · Source records · Report an error
Category: supervision. Open / not marked corrected.
E 4.4: Accreditation
Agency is considering purusing accreditation.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
During a complaint investigation on 5/13/26 LC Hawthorne found that a thirteen month old child was left alone on the playground for 15 minutes. The educators did not did not correctly complete an appropriate name-to-face procedure and head count which left this student outside unattended.
Corrected Corrected by Jun 9, 2026
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
During a complaint investigation on 5/13/26 LC Hawthorne found that a thirteen month old child was left alone on the playground for 15 minutes. The educators did not correctly complete an appropriate name-to-face procedure and head count, which left this student outside unattended.
Corrected Corrected by Jun 9, 2026
Category: supervision. Marked corrected in the state record.
1240-04-01-.16 · 1240-04-01-.16 Physical Facilities
An adult ladder in the hallway, extending past the ceiling is accessible to children.
Corrected Corrected by Feb 14, 2023
Category: physical safety. Marked corrected in the state record.
1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development
The lighting in classroom 3 is not adequate for an educator to see if a child has physical or emotional needs.
Corrected Corrected by Feb 14, 2023
Category: physical safety. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
A four year old child left his classroom unobserved. The classroom educators were unaware he had left until another adult who happened to be walking through the hallway brought him back to his classroom.
Corrected Corrected by Feb 14, 2023
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
A four-year-old child was left alone in the classroom during an unplanned fire drill that occurred 1/25/23 at 3:54pm. The child was lying down in a side area of the classroom and she did not realize that Walden was not with the group. She took three of the four children present to the playground. Once on the playground, she checked her roster and realized he was missing. Another staff member went back into the building for him and brought him to the playground with the other children for the duration of the drill.
Corrected Corrected by Jan 31, 2023
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
A four -year-old child left his classroom and was in the hallway unsupervised until another staff member, who happened to be walking down the hallway, found him and returned him to the classroom. The educators responsible for him did not notice that he was absent until he was returned to them.
Corrected Corrected by Feb 14, 2023
Category: supervision. Marked corrected in the state record.
E 2.1: Children’s records shall be complete, organized, maintained onsite and available to the Child Care Licensing Consultant at all times.
N/A
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
1240-04-01-.09 · 1240-04-01-.09 Incident Reporting
This is a new option that is available after 12/20/2022
Corrected Corrected by Oct 25, 2022
Category: other. Marked corrected in the state record.
1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development
PROGRAM 1240-04-01-.15 Discipline is reasonable, developmentally appropriate; shaming, humiliating, frightening, verbally abusive, injurious discipline methods, and/or techniques that isolate the child are prohibited. Observation: Educator used improper discipline towards special needs child
Corrected Corrected by Jun 25, 2022
Category: other. Marked corrected in the state record.
Violation
1240-04-01-.15 Program, Language, and Literacy Development: Discipline is reasonable, developmentally appropriate; shaming, humiliating, frightening, verbally abusive, injurious discipline methods, and/or techniques that isolate the child are prohibited ¿ Observation: Educator used inappropriate discipline towards child. POCA: The agency's director will develop a
Corrected Corrected by Sep 3, 2021
Category: other. Marked corrected in the state record.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations. It also included a complaint investigation. Technical Assistance Provided: 1. media created for children only 2. safety review No violations were received.
Disposition: Not Applicable
Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations. It also included a review of the QRIS. Technical Assistance Provided: 1. safety review 2. mats need to be pulled apart after the children fall asleep No violations were received.
Disposition: Not Applicable
The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations. It also included a review of the QRIS. Technical Assistance Provided: Safety review No violations were received.
Disposition: Not Applicable
The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations. Technical Assistance Provided: 1. Staff need to be thoroughly retrained in supervision as soon as possible. 2. No Violations were received OR Violations were received and include: 1. Supervision 2. Physical Facility 1240-04-01-.16 PHYSICAL FACILITIES. (c) The areas where children play or are cared for shall be properly maintained: 1. A pre-play/care inspection of the outdoor play area shall be completed by the child care agency prior to each use by children. 2. The play/care areas shall be free of hazardous conditions, items, or materials. 3. 1240-04-01-.15 PROGRAM, LANGUAGE, AND LITERACY DEVELOPMENT Areas where a child sleeps shall have adequate lighting which allows the educator to see each child with a quick glance and respond appropriately to each child's physical and emotional needs. Classrooom 3 was too dark to see a child who might need help. Correct Action Plan (CAP) completed. A four year old child left his classroom unobserved. The classroom educators were unaware he had left until another adult who happened to be walking through the hallway brought him back to his classroom. An adult ladder in the hallway, extending past the ceiling is accessible to children. The lighting in classroom 3 is not adequate for an educator to see if a child has physical or emotional needs.
Disposition: Yes
Summary of Monitoring Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations. It also included a review of the QRIS. Technical Assistance Provided: 1. Supervision retraining is required for all staff. 2. Three additional unplanned fire drills need to be conducted each month during February - April of 2023. At least one must be with the Licensing Consultant present. Contact Licensing Consultant to schedule this drill. Violations were received and include: 1. Lack of supervision Corrective Action Plan (CAP) completed. Violation details can be observed below. A four-year-old child was left alone in the classroom during an unplanned fire drill that occurred 1/25/23 at 3:54pm. The child was lying down in a side area of the classroom and she did not realize that Walden was not with the group. She took three of the four children present to the playground. Once on the playground, she checked her roster and realized he was missing. Another staff member went back into the building for him and brought him to the playground with the other children for the duration of the drill.
Disposition: Yes
The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations. It also included a review of the QRIS. Technical Assistance Provided: 1. Some classrooms do not have adequate lighting during naptime. A lamp needs to be added or the shades need to be partially lifted. There must be sufficient light for the educator to see a child who is in physical or emotional distress. Violations were received and include: SUPERVISION Corrective Action Plan (CAP) completed. Violation details can be observed below. A four year old child left his classroom unobserved by the educators. He was brought back to the classroom by another staff member who happened to be in the hallway. The educators were unaware that he had left until he was returned to them. A four -year-old child left his classroom and was in the hallway unsupervised until another staff member, who happened to be walking down the hallway, found him and returned him to the classroom. The educators responsible for him did not notice that he was absent until he was returned to them.
Disposition: Yes
N/A This is a new option that is available after 12/20/2022
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information
Disposition: Not Applicable
See Below for Detailed Information PROGRAM 1240-04-01-.15 Discipline is reasonable, developmentally appropriate; shaming, humiliating, frightening, verbally abusive, injurious discipline methods, and/or techniques that isolate the child are prohibited. Observation: Educator used improper discipline towards special needs child
Disposition: Yes
See Below for Detailed Information 1240-04-01-.15 Program, Language, and Literacy Development: Discipline is reasonable, developmentally appropriate; shaming, humiliating, frightening, verbally abusive, injurious discipline methods, and/or techniques that isolate the child are prohibited ¿ Observation: Educator used inappropriate discipline towards child. POCA: The agency's director will develop a
Disposition: Yes