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Home › TN › Northside Learning Center
923 MISSISSIPPI AVENUE, TN · License #166279523 · Center · Child Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
1240-04-01-.22 · 1240-04-01-.22 Specific Requirements for Child Care Centers
On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that the teacher child ratio was 0:6 during the supervision lapse. During nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Supervision lapse of toddlers left alone for 35 minutes. On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that the teacher child ratio was 0:6 during the supervision lapse. During nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended. On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended. On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended. It is the responsibility of owners and directors to select capable staff. They are responsible for supervision, training, and evaluation and performance management of staff. On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended. On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended.
Generated from this facility's specific inspection record
Data synced from Tennessee Department of Human Services, Child Care Services on Jul 9, 2026 · Source records · Report an error
1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development
On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
1240-04-01-.11 · 1240-04-01-.11 Supervision
On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended.
Corrected Corrected by Dec 31, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.06 · 1240-04-01-.06 Staff
It is the responsibility of owners and directors to select capable staff. They are responsible for supervision, training, and evaluation and performance management of staff. On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended.
Corrected Corrected by Dec 31, 2025
Category: supervision. Marked corrected in the state record.
1240-04-01-.11 · 1240-04-01-.11 Supervision
On 12/29/25, the agency self reported that six toddlers, aged 13- 17 months, were left unattended for approximately 35 minutes. During the complaint investigation on 12/30/25, LC Hawthorne found that during nap time, the room was dark and the white noise machine was playing loudly. An educator alerted her co-educator that she was going on break. The co-educator did not hear or see that the educator left the room due to how dark the room was and the loud white noise machine. The second co-educator also left the room to go on break. The educator returned from break, finding that the children had been left unattended.
Corrected Corrected by Dec 31, 2025
Category: supervision. Marked corrected in the state record.
Violation
Observation: 1 employee that did not have a clear to work letter in the file. Employee had been fingerprinted, but a letter was not in the file. 1240-04-03-.05 OWNERSHIP, ORGANIZATION, and ADMINISTRATION 1240-04-03-.07 STAFF
Corrected Corrected by Oct 27, 2016
Category: ratio. Marked corrected in the state record.
Violation
No violations cited
Corrected Corrected by Nov 4, 2013
Category: other. Marked corrected in the state record.
Violation
1240-04-03-08 Equipment (1) General. (b) All indoor and outdoor equipment shall be well-made and safe. There shall be no dangerous angles, no sharp edges, splinters, protruding nails, nuts and bolts, heavy or hard swing seats, head entrapment spaces, no open S-hooks or pinch points, etc. within children¿s reach. (e) Equipment shall be kept clean by washing frequently with soap and water. (3) Outdoor Play Equipment. (e) An acceptable resilient surfacing material, as recognized by the Department, shall cover fall zones in accordance with the following chart: Pea Gravel Six (6) inches Observation: Pe observed several pieces of equipment were covered with bird droppings and tree sapp. PE additionally onserved the pea gravel did no measure 6 inches. This was additinally cited in the assessment notes.
Corrected Corrected by Nov 17, 2023
Category: physical safety. Marked corrected in the state record.
Violation
1240-04-03-05 Ownership. Administration and Organization (8) Children¿s Records. (a) General Requirements for Children¿s Records shall include: (a) General Requirements for Children¿s Records shall include: 1. A current information form, which shall be updated annually and as changes occur, and which shall include: (i) The child¿s name and date of birth; (ii) Name of parent(s); (iii) Child¿s and parents¿ home addresses and phone numbers; (iv) Parents¿ business addresses, phone numbers and work hours; (v) Any special needs or relevant history of the child or the child¿s family; and (vi) The name and address (home and business or school) of a responsible person to contact in an emergency if parents cannot be located promptly. 2. Name, address, and telephone number of a physician to call in case of an emergency. 3. Written consent of parent regarding emergency medical care. 4. A written plan stating to whom the child shall be released. 5. Written transportation agreement between parent and the center regarding daily transportation between the home and the center and the center and the school. If parents have a third-party transportation arrangement, verification and details of the arrangement shall be maintained in the child¿s file. 6. A copy of the child¿s health history provided by the child¿s parent or other caretaker, which need not be signed or certified by a health care provider, shall be on file in the center and shall be available to appropriate staff. (b) Preschool Children¿s Record Requirements. 2. Before a child under the age of thirty (30) months of age is accepted for care, the parent shall provide proof of a physical examination within three (3) months prior to admission, signed or stamped by a physician or health care provider. This record must be kept on file at the agency. Observation: Several childrens files did not contain the above information.
Corrected Corrected by Nov 17, 2023
Category: ratio. Marked corrected in the state record.
Violation
1240-04-03-.05 Ownership, Organization and Administration (9) Staff Record Requirements Shall Include: (k) Verification of criminal background check results; (b) Educational background and educational experiences, including dates and places of diplomas received, and conferences, courses, and workshops attended in the preceding year; (b) Educational background and educational experiences, including dates and places of diplomas received, and conferences, courses, and workshops attended in the preceding year; (c) Documentation, signed by the examining licensed physician, licensed psychologist, licensed clinician, Nurse Practitioner or Physician¿s Assistant, verifying that the staff providing care for children in a group setting. The documentation shall be on file within ten (10) calendar days of employment or starting to work; (d) An updated statement of each staff member¿s physical health shall be obtained every third (3rd) year, or more often if deemed necessary by the Department; (e) At least three (3) references from non-relatives, either written or with documented interviews of each reference, on each new staff membe (g) Documentation of annual performance reviews; (k) Verification of criminal background check results; Observation: While reviewing Staff Files we observed the following:One staff members file lacked an application, Four staff files lacked emergency contact information, Four staff files deficient of 1 or more references, 4 staff files deficient of current physical exams, None of the staff performance evaluations had been conducted for this lecensure year, six staff files lacked documentation staff had received the center policies, Twenty Seven staff files lacked documentation of orientation, Seven staff files lacked verification of education, Nineteen staff lacked some or all training hours, Seven staff files lacked documentation of receipt of and reading of the licensure rules.
Corrected Corrected by Nov 17, 2023
Category: ratio. Marked corrected in the state record.
Violation
1240-04-03-.10 HEALTH AND SAFETY. (12) Medications. (h) Accessibility of Medications. 1. All medications, prescription and non-prescription, whether requiring refrigeration or not, shall be stored in a locked compartment or container. Observation: Medication was found on a cubby shelf and was not stored in a locked box.
Corrected Corrected by Nov 17, 2023
Category: ratio. Marked corrected in the state record.
Violation
1240-04-03-.08 EQUIPMENT FOR CHILDREN. (1) General. (b) All indoor and outdoor equipment shall be well-made and safe. Observation: There was a trip hazard on the plaground where the tarp was sticking out from the mulch.
Corrected Corrected by Nov 17, 2023
Category: physical safety. Marked corrected in the state record.
Violation
1240-04-03-.05 Ownership, Organization and Administration (5) Enrollment Restrictions. (f) The agency shall maintain written documentation that the parent performed an on-site visit to the agency to review the agency¿s facility and child care policies and practices prior to the child being enrolled into care. (6) Requirements for Communication with Parents. (b) The agency shall require the parent to sign for receipt of the policies and Licensing Summary, and the signed receipt shall be maintained by the agency in the child¿s file. (8) Children¿s Records. (a) General Requirements for Children¿s Records shall include: 2. Name, address, and telephone number of a physician to call in case of an emergency. 3. Written consent of parent regarding emergency medical care. 5. Written transportation agreement between parent and the center regarding daily transportation between the home and the center and the center and the school. If parents have a third-party transportation arrangement, verification and details of the arrangement shall be maintained in the child¿s file. 6. A copy of the child¿s health history provided by the child¿s parent or other caretaker, which need not be signed or certified by a health care provider, shall be on file in the center and shall be available to appropriate staff. (b) Preschool Children¿s Record Requirements. 2. Before a child under the age of thirty (30) months of age is accepted for care, the parent shall provide proof of a physical examination within three (3) months prior to admission, signed or stamped by a physician or health care provider. This record must be kept on file at the agency. Observation: In reviewing chiodrens recors we observed the following:Childrens Files:Twenty files lacked documentation of receipt of the licensing summaries, six lacked a child health history, Forty lacked signed receipt of center policies, two lacked resukts of a physical exam, three lacked a transportation plan, five lacked physicians name and or number, forty lacked documentation of a pre-placement visit,nine lacked signed permission for emergency medical care, all lacked signed influenza notification and personal safety notification. Seversl children had not been signed in by their parent/guardian.
Corrected Corrected by Nov 17, 2023
Category: ratio. Marked corrected in the state record.
Violation
1240-04-03-.07 STAFF. (2) General Staff Qualifications. (e) Prior to assuming duties, each new employee shall receive orientation in, and be able to explain: 1. Program philosophy; 2. Job description; 3. Emergency procedures; 4. Policies regarding discipline of children; 5. Policies regarding the reporting of child abuse; and 6. Policies for receiving and dismissing children. (f) Within the first two (2) weeks on the job, each employee (including auxiliary staff, such as bus driver, cook, etc.) shall receive instruction in: 1. Child abuse detection, reporting, and prevention; 2. Parent-center communication; 3. Disease control and health promotion; 4. An overview of licensing requirements; and 5. Information on risks of infection to female employees of childbearing age. (g) All training must be documented in the agency¿s records and be available for review by the Department¿s staff at anytime. (h) The agency must maintain written documentation that each employee has read the full set of all applicable licensure rules. In addition, a copy of such rules shall be maintained in an area that is readily accessible to all staff. Observation: Several Staff files were deficient of the above required information.
Corrected Corrected by Nov 17, 2023
Category: health medication. Marked corrected in the state record.
Violation
1240-04-03-.09 PROGRAM. (7) Educational Activities. (c) Staff shall plan ahead for developmentally appropriate activities; written lesson plans shall be provided for children of each age group. Observation: During the visit we observed several classrooms did not have lesson plans available.
Corrected Corrected by Nov 17, 2023
Category: other. Marked corrected in the state record.
Violation
1240-04-03-.10 Health and Safety (15) Naptime Care. (a) In order to avoid the spread of airborne diseases children shall be positioned on mats in a face to feet alternating pattern. Observation: During ther visit we observed several classrooms where children were not positioned in a face to feet alternating position.
Corrected Corrected by Nov 17, 2023
Category: health medication. Marked corrected in the state record.
Violation
1240-04-03-.08 EQUIPMENT FOR CHILDREN. (1) General. (e) Equipment shall be kept clean by washing frequently with soap and water. Observation: During the visit we observed caked dust on several book shelves in 11 to 22 month classroom.
Corrected Corrected by Nov 17, 2023
Category: physical safety. Marked corrected in the state record.
Disposition: Yes
The investigation has been completed by the LC. The strategies utilized did not provide sufficient evidence that the allegations are valid. See site visit on 11-8-24 for detailed information.
Disposition: Not Applicable
Visit completed. No violations. DCS SIU requests that we place a safety plan until the forensic investigation is complete.
Disposition: Not Applicable
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