• Compliant

  1240-04-01-.15 · 1240-04-01-.15 Program Language and Literacy Development

  During an unannounced visit for a complaint investigation, LC2 Betsy Hawthorne heard an adult shouting in a gruff voice, "Sit down!". LC proceeded to the location of the voice which was the older toddler room. Upon entering LC observed an educator with her back to the door leaning over two toddlers with a threatening attitude shouting "One! Two!" The co-educator in the room, was changing diapers and stated, "[Educator name} someone is here to see you." The educator turned and gasped and was visibly startled. LC conducted interviews with both educators regarding the complaint.

  Corrected Corrected by Apr 7, 2026

  Category: other. Marked corrected in the state record.

The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and scoring of the QRIS. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.

Disposition: Not Applicable

The visit today was a complaint investigation. The complaint was unsubstantiated. During an unannounced visit for a complaint investigation, LC2 Betsy Hawthorne heard an adult shouting in a gruff voice, "Sit down!". LC proceeded to the location of the voice which was the older toddler room. Upon entering LC observed an educator with her back to the door leaning over two toddlers with a threatening attitude shouting "One! Two!" The co-educator in the room, was changing diapers and stated, "[Educator name} someone is here to see you." The educator turned and gasped and was visibly startled. LC conducted interviews with both educators regarding the complaint.

Disposition: Yes

Summary of Complaint Invesigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and Complaint Investigation. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.

Disposition: Not Applicable

See Below for Detailed Information Observation : A child was bitten and scratched by another child due to lack of supervision by education. 1240-04-01-11 Supervision Plan of Corrective Action : The director provided a supervision plan for educators to prevent child by child injuries. The plan includes assigning zooms for teachers in the classroom and limiting the amount of children in one center. Observation : An educator failed to report a child's injuries to the parent. 1240-04-01-09 Incident Reporting Plan of Corrective Action :The directive provided a plan of corrective action to address compliance of incident reporting. All teachers will be required to sign health check sheets daily. All health check reports will be submitted to parents.