Summary of Complaint Investigation Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and complaint Investigation Visit. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. Licensing Consultant (LC) conducted an unannounced complaint visit on April 11, 2025. While reviewing the file of the child named in the complaint, LC did not observe a completed incident report regarding the matter reported. The educator reported that she informed the parent of the incident. However, she did not complete the incident report form. Licensing Consultant (LC) conducted an unannounced complaint visit on April 11, 2025. While interviewing staff members, LC was made aware that the director was notified of the incident involving the alleged physical abuse of the child named in the complaint. The Director failed to report the incident to the LC and failed to notify the Department of Children Services (DCS).

Disposition: Yes