Summary of unannounced Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations, serve supervision safety plan and investigate a self-reported incident. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. An educator failed to conduct Face to Name roll call on January 19, 2026 and a child was left on the playground for approximately 3 minutes. A supervision lapse occurred when a child was left unsupervised on the playground for approximately 3 minutes.

Disposition: Yes

Summary of complaint investigation visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and [reason for visit—such as complaint or safety plan]. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans. The childcare agency self-reported that a child was left unattended in the restroom for 10 minutes while the educator returned to the playground. A child was left unattended in the restroom for ten minutes while the educators were on the playground.

Disposition: Yes

Summary of Complaint Visit The visit conducted today included monitoring of the agency's compliance with Licensing Rules and Regulations and to investigate a complaint. If any violations were received, details can be observed in the compliance details section of the visit along with corresponding corrective action plans.

Disposition: Not Applicable

See Below for Detailed Information PE observe admission from the provider that staff has failed to record incidents when serious behavioral incidents have occurred with child named in complaint. 1240-04-01-.09 INCIDENT REPORTING Corrective Action: Provider will conduct a rule review training with all staff and return a written acknowledgement of completion and understanding to PE. PE observed during a complaint follow up phone call the provider acknowledged that the educator did not respond to a child with appropriate discipline. 1240-04-01-.15 PROGRAM, LANGUAGE, AND LITERACY DEVELOPMENT. (5) Behavior Management and Guidance. Corrective Action: Educator will participate in Behavioral Management review and the Corporate office will send a behavioral team member to work with the educator on how to improve guidance with children with behavioral struggles.