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New Directions Childcare Center
501 E Miner St, West Chester PA 19382 · License #CER-00249591 · Child Care Center
Contact
- Phone
- (484) 947-0813
- Website
- Add via profile claim
- Address
- 501 E Miner St, West Chester PA 19382 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- 1-Star quality rating
- Accepts Child Care Works subsidy
- Licensed for 137 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Pennsylvania DHS, Office of Child Development and Early Learning- Violation
3270.31(e)(4)(i)/3270.31(f)(10) · Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Staff persons shall complete professional development in the topic of pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.
During the renewal inspection the certification representative viewed the staff and volunteer files staff #1 cannot use the CPR certificate in the file trainer was not PQAS certified. Volunteers #4 and #5 cannot use the CPRs in their file. They also need to retake.
Corrected by Dec 20, 2025
- Violation
3270.31(e)(4)(ii) · Staff persons shall participate, at least annually, in fire safety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.
During the renewal inspection the certification representative viewed the staff files, staff #1 fire safety was expired.
Corrected by Dec 20, 2025
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person #4 may not work in a childcare position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee.
During the renewal inspection the certification representative viewed the staff files Volunteer # 4 was missing a NSOR in the file.
Corrected by Dec 20, 2025
- Violation
3270.124(f)/3270.181(c) · The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.
During the renewal inspection the certification representative viewed the children's files. child # 1 emergency contact form needs an updated signature.
Corrected by Dec 20, 2025
- Violation
3270.31(e)(4)(i) · Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.
During the allocated unannounced inspection, the certification representative viewed the staff files staff #2, #3, #4 Pediatric first aid CPR was not taken by a PQAS certified trainer.
Corrected by Jul 12, 2025
- Violation
3270.192(4) · A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #-1 may not work in a childcare position at the facility.
During the allocated unannounced inspection, the certification representative viewed the staff files staff #1 was missing the disseminated date on the state police criminal clearance.
Corrected by Jul 12, 2025
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the renewal inspection the certification representative requested to view the shaken baby abusive head trauma and child maltreatment policy and was unable to do so at the time of the renewal inspection.
Corrected by Dec 20, 2024
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the renewal inspection the certification representative viewed the emergency plan and did not see the plans for continuity of care included in the emergency plan.
Corrected by Dec 20, 2024
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the renewal inspection the certification representative viewed the volunteer files volunteer #7. #8, #9 and #10 were missing the emergency plan training in their files.
Corrected by Dec 20, 2024
- Violation
3270.27(c) · The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.
During the renewal inspection the certification representative viewed the staff files staff #1, #2, #3, #4, #5 and #6 were missing the emergency plan training in the file .
Corrected by Dec 20, 2024
- Violation
3270.31(e)(4)(ii) · Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.
During the renewal inspection the certification representative viewed the staff file staff #1 was missing fire safety.
Corrected by Dec 20, 2024
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 6 #7 #8 #9 #10 may not work in a childcare position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #6 #7 #8 #9 #10 may not work in a childcare position at the facility.
During the renewal inspection the certification representative reviewed the staff files, staff #6 was missing the State police clearance the one in the file was missing the date, Volunteer #7 was missing a disclosure and NSOR in the file, Volunteer #8 was missing an FBI clearance, disclosure, and mandating reporting clearance staff #9 was also missing a NSOR and disclosure clearance and staff #10 was missing the FBI clearance as well as a disclosure and NSOR clearance in the file
Corrected by Dec 20, 2024
- Violation
3270.69(b) · Hot water temperature, in areas accessible to children, may not exceed 110° F.
During the renewal inspection the certification representative conducted a facility walk through and observed the water exceeded over 110 in the infant room.
Corrected by Dec 20, 2024
- Violation
3270.124(b)(6) · Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.
During the renewal inspection the certification representative viewed the children's files child #1 is missing a policy # on the emergency contact form.
Corrected by Dec 20, 2024
- Violation
3270.124(b)(7) · Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
During the renewal inspection the certification representative viewed the children's files, children #4 and #5 were missing the release person on the emergency contact form.
Corrected by Dec 20, 2024
- Violation
3270.192(5) · A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
During the renewal inspection the certification representative viewed the staff files staff #5 was missing two references in the file.
Corrected by Dec 20, 2024
- Violation
3270.95(a) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)).
During the renewal inspection the certification representative requested to view the annual fire detection testing documents and was unable to retrieve a copy of it during the renewal inspection.
Corrected by Dec 20, 2024
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the renewal inspection the certification representative requested to view the shaken baby abusive head trauma and child maltreatment policy and was unable to do so at the time of the renewal inspection.
Corrected by Dec 20, 2024
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the renewal inspection the certification representative viewed the volunteer files volunteer #7. #8, #9 and #10 were missing the emergency plan training in their files.
Corrected by Dec 20, 2024
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the renewal inspection the certification representative viewed the emergency plan and did not see the plans for continuity of care included in the emergency plan.
Corrected by Dec 20, 2024
- Violation
3270.27(c) · The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.
POC 12/20/24 During the renewal inspection the certification representative viewed the staff files staff #1, #2, #3, #4, #5 and #6 were missing the emergency plan training in the file.
Corrected by Dec 20, 2024
- Violation
3270.31(e)(4)(ii) · Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.
During the renewal inspection the certification representative viewed the staff file staff #1 was missing fire safety.
Corrected by Dec 20, 2024
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.
During the renewal inspection the certification representative reviewed the staff files, staff #6 was missing the State police clearance the one in the file was missing the date, Volunteer #7 was missing a disclosure and NSOR in the file, Volunteer #8 was missing an FBI clearance, disclosure, and mandating reporting clearance Volunteer #9 was also missing a NSOR and disclosure clearance and volunteer #10 was missing the FBI clearance as well as a disclosure and NSOR clearance in the file
Corrected by Dec 20, 2024
- Violation
3270.69(b) · Hot water temperature, in areas accessible to children, may not exceed 110° F.
During the renewal inspection the certification representative conducted a facility walk through and observed the water exceeded over 110 in the infant room.
Corrected by Dec 13, 2024
- Violation
3270.124(b)(6) · Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.
During the renewal inspection the certification representative viewed the children's files child #1 is missing a policy # on the emergency contact form.
Corrected by Dec 20, 2024
- Violation
3270.124(b)(7) · Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
During the renewal inspection the certification representative viewed the children's files, children #4 and #5 were missing the release person on the emergency contact form.
Corrected by Dec 20, 2024
- Violation
3270.192(5) · A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
During the renewal inspection the certification representative viewed the staff files staff #5 was missing two references in the file.
Corrected by Dec 20, 2024
- Violation
3270.95(a) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)).
During the renewal inspection the certification representative requested to view the annual fire detection testing documents and was unable to retrieve a copy of it during the renewal inspection.
Corrected by Dec 20, 2024
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the initial inspection the certification representative viewed the emergency plan and did not see the plans for continuity of care included in the plan.
Corrected by May 26, 2024
- Violation
3270.21/3270.104(a) · Conditions at the facility may not pose a threat to the health or safety of the children. Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs.
During the initial inspection the certification representative conducted a facility walk through and observed to large bookshelves that were not secured or connected to a wall for support that is tipping hazard.
Corrected by May 26, 2024
- Violation
3270.27(a)(3)/3270.27(a)(4) · The facility shall have an emergency plan that provides for a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises. The facility shall have an emergency plan that provides for a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
During the initial inspection the certification representative viewed the emergency plan and did not see a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises or method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
Corrected by May 26, 2024
- Violation
3270.71/3270.76 · Hot water pipes and other sources of heat exceeding 110° F that are accessible to children shall be equipped with protective guards or shall be insulated to prevent direct contact. Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
During the renewal inspection the certification representative conducted a facility walk through and observed damage to the ceiling tile in the hallway need to be repaired there is evidence that it was leaking. There were also holes in the ceiling tiles in the preschool area. There is also damage to the ceiling tile in the school age room that need to be replaced. There is a visible hole in the preschool area where the high-water pipe has protecter that was damage that will be accessible to children is protected that need to be repaired. The light protector in the bathroom ceiling needs to be replaced. There were also large holes in the wall inside the gym space that need to be repaired. There was a random fixture in the bathroom that could be a hazard for the children if tipped over.
Corrected by May 26, 2024
- Violation
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
During the renewal inspection the certification representative conducted a facility walk through and observed visible stains on the carpet. The carpet needs to be thoroughly cleaned.
Corrected by Jun 26, 2024
- Violation
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
During the initial inspection the certification representative conducted a walkthrough of the outside entry way that will be used for picking up and drop off needing to be clean and free from loose trash.
Corrected by May 26, 2024
- Violation
3270.77(a) · Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.
During the renewal inspection the certification representative conducted a facility walk through and observed peeling paint in both bathrooms on the main level in the childcare space as well as the bathrooms upstairs in the gym area.
Corrected by May 26, 2024
- Violation
3270.82(g) · Toilet areas and fixtures shall be cleaned daily and be in good repair.
During the initial inspection the certification representative conducted a facility walk through and observed a urinal in the boy restroom that was flushing and needs repair.
Corrected by May 26, 2024
- Violation
3270.91(a) · Stairways, hallways, exits from rooms, exits from the facility and other means of egress serving as an exit shall be unobstructed.
During the initial inspection the certification representative conducted a facility walk through and observed the stair well exit that will be used by the children had visible objects that needed to be removed
Corrected by May 26, 2024
- Violation
3270.101(a) · Play equipment and materials appropriate to the developmental needs, individual interests and ages of the children shall be provided in sufficient amount and variety to preclude long waits for use.
During the initial inspection the certification representative conducted a facility walk through and did not observe any toys or play equipment inside childcare space or for outdoor play.
Corrected by May 26, 2024
- Violation
3270.104(a) · Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs.
During the initial inspection the certification representative did not see enough furniture in the infant and young toddler space
Corrected by May 26, 2024
- Violation
3270.107 · A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.
During the initial inspection the certification representative did not observe any operable refrigerators in the childcare to store potential hazardous food.
Corrected by May 26, 2024
- Violation
3270.27(a)(2) · The facility shall have an emergency plan that provides for accommodations for evacuation of children from the facility building and evacuation of children to a location away from the facility premises. The evacuation routes and evacuation plans to exit the building may be the same as those required by §3270.94 (relating to fire drills).
During the renewal inspection the certification representative viewed the emergency plan the plan needs to include the relocation plans and address in the event the emergency requires evacuation.
Corrected by May 26, 2024
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Nov 20, 2025 inspection noted: “During the renewal inspection the certification representative viewed the staff and volunteer files staff #1 cannot use the CPR certificate in the file trainer…” — what has changed since then?
- 2The Jun 12, 2025 inspection noted: “During the allocated unannounced inspection, the certification representative viewed the staff files staff #2, #3, #4 Pediatric first aid CPR was not taken by a…” — what has changed since then?
- 3The Nov 20, 2024 inspection noted: “During the renewal inspection the certification representative requested to view the shaken baby abusive head trauma and child maltreatment policy and was unabl…” — what has changed since then?
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning · Source records · Report an error