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Norma De Hoyos Day Care 2
810 OLEY ST FLOOR 2, Reading PA 19604 · License #CER-00253516 · Child Care Center
Contact
- Phone
- (610) 406-5953
- Website
- Add via profile claim
- Address
- 810 OLEY ST FLOOR 2, Reading PA 19604 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- 2-Star quality rating
- Accepts Child Care Works subsidy
- Licensed for 300 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Pennsylvania DHS, Office of Child Development and Early Learning- Violation
During the renewal inspection on 1/28/26 Cert rep observed two uncovered accessible outlets in Room 1 by the soccer ball wall painting and by the Bert character wall painting. Children in this room are Preschool aged.
Corrected by Jan 28, 2026
- Violation
During a renewal inspection on 1/28/26 Staff 6's most recent emergency plan training was dated 12/18/24, which is more than 12 months ago.
Corrected by Feb 20, 2026
- Violation
During a renewal inspection on 1/28/26 Staff persons 4 & 5 did not complete Pediatric first aid and CPR training on or before expiration of the their previous certification. This is evidenced by previously documented Pediatric first aid and CPR training on file expiring 10/31/25 and updated Pediatric first aid and CPR training documentation dated 11/5/25, being on file for both Staff 4 and 5. It was reported that both Staff 4 and 5 worked as Staff between 10/31/25 and 11/5/25.
Corrected by Jan 28, 2026
- Violation
During a renewal inspection on 1/28/26 Staff 5 had fire safety trainings dated 2/22/24 and 10/14/25, which is more than 12 months between fire safety trainings.
Corrected by Jan 28, 2026
- Violation
During a renewal inspection on 1/28/26 Staff 1 had a high school diploma and 0 years experience documented on file. Staff 1 has been working as an AGS.
Corrected by Feb 20, 2026
- Violation
During a renewal inspection on 1/28/26 Cert rep observed stacked furniture and equipment which creates a falling/tipping hazard in the unlocked left bathroom in Room 6.
Corrected by Jan 28, 2026
- Violation
3270.77(a) · Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.
During a renewal inspection on 1/28/26 Cert rep observed peeling paint on the wall by the toilet in the last stall of the First unisex bathroom in Room 1.
Corrected by Feb 20, 2026
- Violation
During a renewal inspection on 1/28/26 Cert rep observed accessible plastic bags in the unlocked purple closet in Room 2, and in the unlocked first bathroom in Room 6. These areas are accessible to children under 3 years old who may still be placing objects in their mouths.
Corrected by Jan 28, 2026
- Violation
During a renewal inspection on 1/28/26 Cert rep observed the following incident regarding supervision: Staff 1 and 2 were present in the Older Toddler room with 15 older toddler children who were napping. Staff 1 named and identified five children as being in their group, Staff 2 named and identified five children as being in their group, and five children were not identified as being in any assigned group. When cert rep questioned this it was determined that the five unassigned children were supposed to be in Staff 1's group, while Staff 3 was on break, however Staff 3 did not notify Staff 1 they were needing to take over the supervision of these children.
Corrected by Mar 1, 2026
- Violation
3270.123(a)/3270.123(a)(6) · An agreement shall be signed by the operator and the parent. An agreement shall specify the date of the child's admission.
During a renewal inspection on 1/28/26 Child 2's fee agreement was not signed by the operator and did not have the child's date of admission.
Corrected by Jan 28, 2026
- Violation
3270.124(b)(3) · Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.
During a renewal inspection on 1/28/26 emergency contact forms for Children 1, 2, & 3 did not include parents' home address (Child 1), parents' work address (Children 1, 2, & 3), and parent's work phone number (Children 1& 2).
Corrected by Jan 28, 2026
- Violation
During a renewal inspection on 1/28/26 Cert Rep observed that the emergency contact forms for 10 young school aged children and 2 older school age children not present with them in Room 2, where they were receiving care.
Corrected by Feb 2, 2026
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).
During an unannounced inspection on 7/9/25 Staff 2 did not complete mandated reporter training within 60 months of their previous mandated reporter training. This is evidenced by mandated reporter trainings on file being dated 2/1/20 and 2/20/25. Staff 2 is reported to have worked in a child care position between 2/1/25-2/20/25.
Corrected by Jul 9, 2025
- Violation
On 7/9/25 during an unannounced inspection Cert rep observed the following incident regarding ratios: Staff 1-3 were present in the Lower level Lunch room with16 children. When cert rep questioned this it was determined Staff:child ratios were exceeded due to the ages of the children(2 older toddler, and 14 younger toddlers).
Corrected by Aug 25, 2025
- Violation
3270.61(h) · The capacity established for an indoor space may not be exceeded.
During an unannounced inspection on 7/9/25 Cert rep observed 12 children in Room 3 multiple times over the course of the inspection. This room has a measured capacity of 8. The time period of when this room would be over capacity was not indicated on the daily schedule.
Corrected by Jul 9, 2025
- Violation
On 7/9/25 during a complaint investigation Cert rep observed the following incident regarding supervision: Staff 1-3 were present in the Lower level Lunch room with16 children(2 older toddler, and 14 younger toddlers). Staff 1 named and identified 4 children(1 OT, 3 YT) as being in their group, Staff 2 named and identified 5 children(5 YT) as being in their group, and Staff 3 named and identified 5 children(5 YT) as being in their group. When cert rep questioned this it was determined that 1 child was identified as being in both Staff 1 and Staff 3's group, and 3 of the children were not identified as being in any assigned group.
Corrected by Aug 25, 2025
- Violation
Staff persons 9 and 11 have not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): pediatric first aid/CPR from a PQAS approved trainer and a PQAS approved curriculum.
Corrected by Mar 14, 2025
- Violation
During a renewal inspection on 1/10/25 Cert rep observed the following school buses owned by the facility and driven for transportation did not have a valid Pennsylvania State Police inspection for School buses: 2012 Chevrolet Express Cutaway, 2015 Chevrolet Express Cutaway, 2002 Chevrolet Bus, 2010 Chevrolet Bus, and the 2019 Blue bird Bus . All five School buses had an inspection sticker that expired 8/31/2024. This inspection is a Department of Transportation requirement.
Corrected by Jan 14, 2025
- Violation
During a renewal inspection on 1/9/25 and 1/10/2025 it was noted that Staff 7 has not completed Emergency plan training. It has been more than 90 days since Staff 7's date of hire. Staff 10 and 11 have not completed emergency plan training in 2023 or 2024.
Corrected by Feb 3, 2025
- Violation
During a renewal inspection on 1/9/25 and 1/10/25 Cert rep noted the following concerns regarding the CPSL: 1) NSOR clearance's for Facility Person's 1, 2, 3, 4, 5 were not completed in the past 60 months. Evident by NSOR certificate's dated 11/6/2019 for all five staff. 2) Staff 6 and Staff 8 had a PSP request dated 9/24/24 and 1/2/24 respectively on file but did not have the PSP clearance certificate on file. Staff were outside of their 45 day provisional hire window (See code sheet for DOH) 3) Staff 7 did not have a FBI clearance certificate or request on file. 4) Staff 6 and 9 had disclosure statements that were not dated. Staff 6's disclosure statement did not have a witness signature.
Corrected by Jan 9, 2025
- Violation
During a renewal inspection on 1/10/25 Cert rep noted Staff 8 does not have 2500 hours(2 years) of child experience verified on file. Staff 8 has an associate's degree in early education and 1059 hours of childcare experience on file. Staff 8 has been working as a group supervisor.
Corrected by Feb 24, 2025
- Violation
During a renewal inspection on 19/25 and 1/10/25 it was noted the facility only has one Group supervisor. Staff reported that at any given time the maximum number of children present at the facility is 108, which would require 3 group supervisors. The director cannot act as a group supervisor because more than 45 children are enrolled.
Corrected by Mar 1, 2025
- Violation
During a renewal inspection on 1/9/25 Staff 9 and 12 do not have documentation of verification of childcare experience in their files. Staff 9 and 12 have high school diplomas in their files. Staff 9 and 12 have been working as assistant group supervisors.
Corrected by Feb 24, 2025
- Violation
During a renewal inspection on 1/9/25 cert rep supervisor observed Windex on a low accessible shelf in the unlocked yellow closet in the infant/toddler room. Clorox wipes were observed to be accessible to children in school age classroom. Both are cleaning materials and labeled "keep out of reach of children"
Corrected by Jan 9, 2025
- Violation
3270.75(a) · A first-aid kit shall be in a child care space.
During a renewal inspection on 1/9/25 Cert rep supervisor observed the downstairs lunchroom/Room 6 did not have a first aid kit. This room is licensed as child care space.
Corrected by Jan 9, 2025
- Violation
During a renewal inspection on 1/10/25 Cert rep observed the first aid kit on the 2019 Bluebird Bus/Bus #20 did not have tweezers.
Corrected by Jan 10, 2025
- Violation
During a renewal inspection on 1/9/25 cert rep supervisor observed there was no handwashing signs in the bathroom of the preschool/Classroom #1, and the boy's bathroom in the downstairs lunch room/Room 6. Additionally Cert rep supervisor observed children not washing their hands before lunch in room 6/downstairs lunch room. Staff "cleaned" the children's hands with a paper towel that was wet with water only.
Corrected by Jan 9, 2025
- Violation
During a renewal inspection on 1/9/25 it was noted the following information is not being provided in writing to the parents: daily schedule and hours of operation.
Corrected by Jan 10, 2025
- Violation
3270.123(a)(1)/3270.123(a)(4) · An agreement shall specify the amount of the fee to be charged per day or per week. An agreement shall specify the child's arrival and departure times.
During a renewal inspection on 1/9/25 and 1/10/25 Child 5's fee agreement did not state the fee amount or the child's arrival and departure times.
Corrected by Feb 3, 2025
- Violation
During a renewal inspection on 1/9/25 and 1/10/25 it was noted Child 2's Child Service Report was not dated. Child 2 has been enrolled for more than 6 months(see code sheet of date of admission).
Corrected by Feb 3, 2025
- Violation
3270.124(b)(1)/3270.124(b)(3) · Emergency contact information must include the name and birth date of the child. Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.
During a renewal inspection on 1/9/25 and 1/10/25 Child 3's emergency contact form did not have Child's DOB. Child 3's and Child 5's emergency contact forms did not have parents' home and work addresses and phone numbers. Child 4's emergency contact form did not have father work address and phone number.
Corrected by Feb 3, 2025
- Violation
During a renewal inspection on 1/9/25 and 1/10/25 Child 7's emergency contact form did not have name, address and telephone number of the child's physician or source of medical care. Child 5's emergency contact form did not have information on health insurance coverage and policy number.
Corrected by Feb 3, 2025
- Violation
During a renewal inspection on 1/9/25 and 1/10/25 Child emergency contact form did not list the release persons address. Child 7's emergency contact form did not have name address or phone of release persons.
Corrected by Feb 3, 2025
- Violation
During a renewal inspection on 1/10/25 Cert rep observed the emergency medical transportation plan was not located on the transportation vehicles or in the binders taken with staff when transportation is provided for children. Staff reported this plan is not taken with them when transporting children.
Corrected by Feb 3, 2025
- Violation
During a renewal inspection on 1/9/25 Child 1's health assessment does not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease. Child 1 and Child 4's health assessment does not include a statement that age-appropriate screenings recommended by the American Academy of Pediatrics were conducted since the time of the previous health report required by this section.
Corrected by Feb 24, 2025
- Violation
3270.133(6) · A parent shall provide written consent for administration of medication or a special diet.
During a renewal inspection on 1/9/25 Cert rep supervisor observed Medication logs for the following Child 8 did not have signed parental consent to administer the Child's Acetaminophen. Child 10's medication log indicated both Tylenol and ibuprofen were administered to the child. No where on Child 10's medication log does it indicate parental consent to administer ren did not include sign parental consent to administer Tylenol or ibuprofen.
Corrected by Jan 10, 2025
- Violation
3270.133(7)(i) · A medication log shall include the name of the medication.
During a renewal inspection on 1/9/25 Cert rep supervisor observed medication log for Child 8 that did not state the name of the medication on the log. This medication log noted this medication was a prescription medication.
Corrected by Jan 10, 2025
- Violation
3270.133(7)(iv) · A medication log shall include the amount of medication administered.
During a renewal inspection on 1/9/25 Cert rep supervisor observed Child 10's medication log is two pages. On the first page of Child 10's log both Albuterol and Amoxicillin are listed. Only 1 dosage amount is listed, and it does not indicate which medication this dosage applies to. Both medications were administered to Child 10.
Corrected by Jan 10, 2025
- Violation
3270.181(e) · If emergency information is updated in a master file, it shall be updated accordingly in other facility records.
During a renewal inspection on 1/9/25 cert rep supervisor observed the emergency contact form for Child 2 and Child 11 had been updated in the children's files, but was not updated in the emergency contact form in the children's classroom. This was evident by information such as parent's address and number numbers not being present on the emergency contact forms in the classroom but were present on the master copy in the children's file.
Corrected by Feb 24, 2025
- Violation
During a renewal inspection on 1/9/25 Cert rep was unable to see documentation the emergency plan was sent to the local municipality. Staff reported they did not remember sending the emergency plan to the local municipality.
Corrected by Feb 3, 2025
- Violation
During a renewal inspection on 1/9/25 Cert rep noted Child 2's initial health assessment was dated 7/23/24. This is more than 60 days after the child's enrollment date. (See code sheet for date of enrollment).
Corrected by Jan 10, 2025
- Violation
During the Renewal Inspection on 1/4/2024, Staff #1 had completed clearance information on file. However, the FBI clearance on file for Staff #1 was dated 2/2/2023. The prior FBI clearance on file was dated 1/12/2017.
Corrected by Jan 4, 2024
- Violation
During the Renewal Inspection on 1/4/2024, it was observed that the play structure in the outdoor play area did not have at least 6 inches of rubber mulch surrounding the fall areas for this equipment that requires embedded mounting.
Corrected by Jan 5, 2024
- Violation
3270.192(2)(ii) · A facility person's record shall include verification of child care experience, education and training prior to service at the facility.
On 1/4/2024, Staff #2 did not have verification of education and previous childcare experience on file. See LIS code sheet.
Corrected by Jan 19, 2024
- Violation
On 1/4/2024, Staff #2 did not have two written, nonfamily references on file. See LIS code sheet.
Corrected by Jan 19, 2024
- Violation
3270.27(a)(6) · Emergency drills shall be conducted annually. Annual emergency drills shall be documented and on file at the facility.
During the Renewal Inspection on 1/4/2024, The most recent emergency drill conducted at the facility was documented to have been on 12/20/2022.
Corrected by Jan 12, 2024
- Violation
During the review of child files on 1/5/2024, the initial health report on file for Child #1 was dated 12/28/2023. This was not within 60 days of the child's first day of attendance at the facility. See LIS code sheet.
Corrected by Jan 5, 2024
- Violation
An unannounced investigation was conducted on 9/28/2023. Following staff interviews, it was determined that the facility did previously use a highchair for discipline. On 9/28/2023, Staff #1, also admitted that a previously enrolled 4-year-old child had been physically restrained to prevent him from punching himself in the face and banging his head on the floor.
Corrected by Nov 10, 2023
- Violation
An unannounced investigation was conducted on 9/28/2023. Following staff interviews, it was determined that the facility did previously use a highchair for discipline. On 9/28/2023, Staff #1, also admitted that a previously enrolled 4-year-old child had been physically restrained to prevent him from punching himself in the face and banging his head on the floor.
Corrected by Sep 28, 2023
- Violation
Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): The required pre-service health and safety training.
Corrected by Oct 18, 2023
- Violation
On 9/28/2023, staff persons #1, #2 and #3 did not have any written, nonfamily references on file. See LIS code sheet.
Corrected by Oct 2, 2023
- Violation
Staff persons #1, #2 and #3 have not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Professional development in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR).
Corrected by Oct 17, 2023
- Violation
An unannounced inspection was conducted on 12/27/2022. Staff #1 was observed working alone with a mixed age group of 15 young school age and older school age children. The required staff to child ratio for this mixed age group is 1 staff to 12 children. An acceptable plan of correction was received on 1/30/2023. An unannounced verification visit was conducted on 2/17/2023. At 11:07 AM on 2/17/2023, Staff #2, #3 and #4 were observed working with a with a mixed age group of 47 young school age and older school age children. Four staff are required to maintain the required staff to child ratio for this mixed age group. Staff #5 had reportedly went to use the restroom. Staff #5 did not return to the classroom until 11:17 AM.
Corrected by Mar 17, 2023
- Violation
An unannounced inspection was conducted on 12/27/2022. Staff #1 was observed working alone with a mixed age group of 15 young school age and older school age children. The required staff to child ratio for this mixed age group is 1 staff to 12 children. An acceptable plan of correction was received on 1/30/2023. An unannounced verification visit was conducted on 2/17/2023. At 11:07 AM on 2/17/2023, Staff #2, #3 and #4 were observed working with a with a mixed age group of 47 young school age and older school age children. Four staff are required to maintain the required staff to child ratio for this mixed age group. Staff #5 had reportedly went to use the restroom. Staff #5 did not return to the classroom until 11:17 AM.
Corrected by Mar 24, 2023
- Violation
An unannounced inspection was conducted on 12/27/2022. Staff #1 was observed working alone with a mixed age group of 15 young school age and older school age children. The required staff to child ratio for this mixed age group is 1 staff to 12 children. An acceptable plan of correction was received on 1/30/2023. An unannounced verification visit was conducted on 2/17/2023. At 11:07 AM on 2/17/2023, Staff #2, #3 and #4 were observed working with a with a mixed age group of 47 young school age and older school age children. Four staff are required to maintain the required the staff to child ratio for this mixed age group. Staff #5 had reportedly went to use the restroom. However, Staff #5 did not return to the classroom until 11:17 AM.
Corrected by Feb 17, 2023
- Violation
Staff #2 completed pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on 12/3/2022. However, the previous pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) certification on file for Staff #2 was dated 12/3/2019; thus, it had expired in December of 2021.
Corrected by Jan 12, 2023
- Violation
Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Professional development in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR)
Corrected by Jan 12, 2023
- Violation
Staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: The required pre-service health and safety training and Pediatric First Aid/CPR. See LIS code sheet.
Corrected by Dec 28, 2022
- Violation
An unannounced inspection was conducted on 12/27/2022, Staff #1 did not have the completed DHS FBI, child abuse or National Sex Offender Registry (NSOR) clearances or the requests for these clearances on file. Staff #1 was observed working unsupervised with a group of children on 12/27/2022.
Corrected by Dec 28, 2022
- Violation
An unannounced inspection was conducted on 12/27/2022. Staff #1 was observed working alone with a mixed age group of 15 young school age and older school age children. The required staff to child ratio for this mixed age group is 1 staff to 12 children.
Corrected by Dec 27, 2022
- Violation
During the Renewal Inspection on 1/25/2022, Staff #1 and Staff #2 did not have the National Sex Offender Registry (NSOR) clearance on file. Staff #3 was rehired on 10/5/2021. The most recent state police clearance on file for Staff #3 on 1/25/2022 was dated 4/21/2016. Staff #4 had current clearances on file, However, the previous state police and child abuse clearances on file were dated 8/17/2016 and 8/2/2016. They were renewed on 9/23/2021 and 10/4/2021.
Corrected by Jan 25, 2022
- Violation
Staff #2 was identified as the cleaning person in the facility. On 1/25/2022, Staff #2 did not have the health assessment and tuberculosis screening required at initial employment on file.
Corrected by Feb 4, 2022
- Violation
On 1/25/2022, Staff #2 and Staff #5 did not have any written, nonfamily references on file.
Corrected by Feb 4, 2022
- Violation
During a Complaint Inspection on 9/16/2021, the fire drill log documented that fire drills were held on 7/21/2021 and 8/15/2021. However, the most recent documented fire drill prior to 7/21/2021 was on 12/23/2020.
Corrected by Jul 21, 2021
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Jan 28, 2026 inspection noted: “During the renewal inspection on 1/28/26 Cert rep observed two uncovered accessible outlets in Room 1 by the soccer ball wall painting and by the Bert character…” — what has changed since then?
- 2The Jul 9, 2025 inspection noted: “During an unannounced inspection on 7/9/25 Staff 2 did not complete mandated reporter training within 60 months of their previous mandated reporter training. T…” — what has changed since then?
- 3The Jul 2, 2025 inspection noted: “On 7/9/25 during a complaint investigation Cert rep observed the following incident regarding supervision: Staff 1-3 were present in the Lower level Lunch room…” — what has changed since then?
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning · Source records · Report an error