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Kings & Queens Early Learning Center Llc
938 Penn St, Reading PA 19602 · License #CER-00254656 · Child Care Center
Contact
- Phone
- (610) 750-6982
- Website
- Add via profile claim
- Address
- 938 Penn St, Reading PA 19602 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- 4-Star quality rating
- Accepts Child Care Works subsidy
- Licensed for 58 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Pennsylvania DHS, Office of Child Development and Early Learning- Violation
3270.182(7) · A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file.
A complaint investigation was conducted on 12/16/2025. At that time, staff person #1 stated that child #1 had gotten sick at the facility a few weeks prior and needed to be picked up by a parent. File for child #1 was reviewed and there was no illness report. Staff person #1 stated that an illness report was not filled out.
Corrected by Jan 7, 2026
- Violation
3270.123(a)(2) · An agreement shall specify the date on which the fee is to be paid.
Child #1 does not have the date the fee is to be paid on the fee agreement.
Corrected by Apr 3, 2025
- Violation
3270.181(c) · A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.
Child # 1 has not had their fee agreement updated in over 6 months since 8/1/24. Child #2 did not have their fee agreement updated in over 6 months from 3/19/24 to 1/16/25.
Corrected by Apr 3, 2025
- Violation
3270.95(a)/3270.95(b) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.
Facility fire alarms were not tested in more than 30 days from 11/27/24 to 12/30/24.
Corrected by Apr 3, 2025
- Violation
3270.55(a) · The staff:child ratio while toddlers and preschoolers are napping is one staff person to 10 young toddlers, one staff person to 12 older toddlers, one staff person to 20 preschool children.
When certification representative arrived on 10/23/2024 for an unannounced monitoring, rep observed staff person #2 outside the building and they followed certification representative into the building. Certification representative conducted supervision/ratio check and observed 13 children ranging from older toddler to preschool-aged napping in Room 7. Staff person #1 identified all of the children as being assigned to her and stated that she was unaware of the naptime ratio for older toddlers and that staff person #2 was outside for only a few minutes.
Corrected by Oct 23, 2024
- Violation
3270.113(a)/3270.113(a)(1) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. The legal entity must create a policy in order to maintain proper supervision. This policy will ensure that all children are properly assigned to a staff person and supervised at all times. This policy must address supervision during transition times, such as visiting the bathroom and supervision on the playground. The legal entity must receive approval of the policy from the Regional Office. Once approved by the Regional Office, the legal entity must review policy with all staff and have staff sign off that the understand and will follow the supervision policy.
During complaint investigation conducted on 8/6/2024, several staff members had trouble identifying primary care groups during naptime. Several staff members were covering for other staff members who were on break at this time. After naptime, staff each took their groups back to their rooms and were able to correctly identify the children they were caring for.
Corrected by Sep 26, 2024
- Violation
3270.113(a)/3270.113(a)(1) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.
During complaint investigation conducted on 8/6/2024, several staff members had trouble identifying primary care groups during naptime. Several staff members were covering for other staff members who were on break at this time. After naptime, staff each took their groups back to their rooms and were able to correctly identify the children they were caring for.
Corrected by Aug 6, 2024
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Staff Person #1 may not be present in or work in a child care position at the facility until out-of-state clearances are on file.
During unannounced monitoring conducted 8/6/2024, staff person #1 was observed to be caring for children without proper out-of-state clearances. A file review indicated that staff person #1 has resided in NY within the past 5 years.
Corrected by Aug 6, 2024
- Violation
3270.106(f) · At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.
During unannounced monitoring conducted on 8/6/2024, there was not 2 feet of space on three sides of the pack and plays while they were in use in the Room 3.
Corrected by Aug 23, 2024
- Violation
3270.95(a)/3270.95(b) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.
During unannounced monitoring conducted 8/6/2024, facility's fire detection testing log indicated that smoke alarms were tested past 30 days on the following occasions: 3/12/2024-4/12/2024, 4/12/2024-5/13/2024, 6/7/2024-7/8/2024.
Corrected by Aug 6, 2024
- Violation
3270.27(e) · The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan.
As of the renewal inspection on 3/11/24, the letter provided to the parents explaining the emergency procedures did not include information about the lockdown procedures, or accommodations for children with special needs or chronic medical conditions.
Corrected by Mar 15, 2024
- Violation
3270.124(b)(6) · Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.
As of the renewal inspection on 3/11/24, the emergency contact information for child #2 did not include the health insurance policy number.
Corrected by Mar 15, 2024
- Violation
3270.124(b)(7) · Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
As of the renewal inspection on 3/11/24, the emergency contact information for child #1 did not include the name, address and phone number of anyone designated to whom the child may be released.
Corrected by Mar 15, 2024
- Violation
3270.24(a) · A staff person shall provide to agents of the Department immediate access to the facility, the children and the files and records.
On the morning of 8/28/23, the Certification Representative rang the "Ring" doorbell of the facility. Staff #2 immediately verbally responded. Certification Representative, along with the parent of an enrolled child, waited five minutes, ringing all of the bells at the door, before access was granted.
Corrected by Oct 13, 2023
- Violation
3270.52 · When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). The required staff:child ratios must be maintained at all times. The legal entity must develop or update their written ratio policies and procedures to be implemented in the facility. The written policy must address how the program will ensure that ratios will be maintained at all times, and how staff will be trained on the ratio requirements set forth in the regulations. The legal entity will submit their policies and procedures to the Northeast Regional Office for approval. Once approved, all existing staff and any new hires must be trained on the approved policy and procedure and it must be documented in their files.
During a complaint investigation on 8/28/23, staff #1 was alone with 6 children from infant to three years old.
Corrected by Oct 13, 2023
- Violation
3270.52 · When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level).
During a complaint investigation on 8/28/23, staff #1 was alone with 6 children from infant to three years old.
Corrected by Oct 13, 2023
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations. State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. Until such time as the required pre-service trainings are completed, staff person #1 must be supervised, when interacting with children, by an AGS or above who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #1, staff person #1 may not work in a child-care position at the facility.
On 8/9/23 during an unannounced inspection, staff #1 was observed caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: Health and Safety topics and Pediatric First Aid and Pediatric CPR.
Corrected by Sep 1, 2023
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
As of the renewal inspection on 4/26/23, the emergency plan did not address continuity of operations as required.
Corrected by May 8, 2023
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations. State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. Until such time as the required pre-service trainings are completed, staff person #1 and #2 must be supervised, when interacting with children, by an AGS or above who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #1 and #2, staff person #1 and #2 may not work in a child-care position at the facility.
During the renewal inspection on 4/26/23, Staff persons #1 and #2 were observed caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: Health and Safety training. Staff person #2 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric 1st Aid and Pediatric CPR.
Corrected by May 8, 2023
- Violation
3270.37(c) · An aide or a combination of aides shall be supervised at all times by a staff person qualified at minimum as an assistant group supervisor.
During the renewal inspection on 4/26/23, staff person #2 was observed caring for children alone. The documentation on file at the facility qualifies staff #2 as an Aide.
Corrected by May 8, 2023
- Violation
3270.82(h) · A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.
During the renewal inspection on 4/26/23, there was no handwashing sign at the sink in the kitchen area.
Corrected by May 8, 2023
- Violation
3270.104(a) · Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs.
During the renewal inspection on 4/26/23, a book stand in Room 5 was very wobbly and unsturdy.
Corrected by May 8, 2023
- Violation
3270.106(f) · At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.
During the renewal inspection on 4/26/23, there was not 2 feet of space on three sides of the pack and plays while they were in use in the Room 3.
Corrected by May 8, 2023
- Violation
3270.108(c) · Styrofoam cups and plates may not be used.
During the renewal inspection on 4/26/23, Styrofoam plates and bowls were used to serve lunch.
Corrected by May 8, 2023
- Violation
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
On 4/26/23 during the renewal inspection, staff #5 was observed sleeping in the chair while the children were in the pack and plays.
Corrected by May 8, 2023
- Violation
3270.119 · Infants shall be placed in the sleeping position recommended by the American Academy of Pediatrics unless there is a medical reason an infant should not sleep in this position. The medical reason shall be documented in a statement signed by a physician, physician's assistant or CRNP and placed in the child's record at the facility.
During the renewal inspection on 4/26/23, upon initial walk through at the facility, child #4 was observed sleeping in a bouncy seat.
Corrected by May 8, 2023
- Violation
3270.124(b)(2) · Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.
As of the renewal inspection on 4/26/23, the emergency contact information for child #1, #2, and #3 did not contain the physician's information.
Corrected by May 8, 2023
- Violation
3270.131(d)(7) · A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
As of the renewal inspection on 4/26/23, the health reports for child #1and #2 did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
Corrected by May 8, 2023
- Violation
3270.134(a) · A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.
During the renewal inspection on 4/26/23, staff #3 was observed changing the diaper of child #2. The hands of child #2 were not washed after diapering. He was placed immediately on the floor.
Corrected by May 8, 2023
- Violation
3270.135(a)(3) · If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.
During the renewal inspection on 4/26/23, staff #3 changed the diaper of child #2 by removing the soiled diaper and placing it on the diaper changing table until she was done putting the clean diaper on.
Corrected by May 8, 2023
- Violation
3270.135(b) · Diaper changing surfaces shall be cleaned after each use by wiping the surface with a sanitizing solution or by changing a pad or other surface covering.
During the renewal inspection on 4/26/23, the diaper changing surfaces was not cleaned and sanitized after the diaper of child #2 was changed.
Corrected by May 8, 2023
- Violation
3270.192(2)(i) · A facility person's record shall include verification of age.
As of the renewal inspection on 4/26/23, there was no ID on file to verify the age of staff #3 and #4.
Corrected by May 8, 2023
- Violation
3270.95(a)/3270.95(b) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.
On 4/26/23 during the renewal inspection, staff #6, who reportedly tested the system, had difficulty demonstrating the fire alarm during the inspection. Staff #6 appeared to be under the assumption that the annual testing report satisfied the requirements.
Corrected by May 8, 2023
- Violation
3270.25(a) · The facility's current certificate of compliance shall be posted in a conspicuous location used by parents. The operator shall provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.
As of the renewal inspection on 4/26/23, the operator had not provided the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.
Corrected by May 8, 2023
- Violation
3270.27(f) · The operator shall send a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.
As of the renewal inspection on 4/26/23, the provider had not sent a copy of the emergency plan to the city.
Corrected by May 8, 2023
- Violation
3270.131(a)/3270.182(1) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A child's record shall contain initial and subsequent health reports.
As of the renewal inspection on 4/26/23, there was no initial health assessment on file for child #3 (see code sheet for start date).
Corrected by May 8, 2023
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Dec 16, 2025 inspection noted: “A complaint investigation was conducted on 12/16/2025. At that time, staff person #1 stated that child #1 had gotten sick at the facility a few weeks prior and…” — what has changed since then?
- 2The Mar 25, 2025 inspection noted: “Child #1 does not have the date the fee is to be paid on the fee agreement.” — what has changed since then?
- 3The Oct 23, 2024 inspection noted: “When certification representative arrived on 10/23/2024 for an unannounced monitoring, rep observed staff person #2 outside the building and they followed certi…” — what has changed since then?
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning · Source records · Report an error